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Supervisor, Freight Operations
3 weeks ago
What You'll Do On a Typical Day
Lead and supervise all aspects of freight operations, including inbound/outbound processing, loading, unloading, and processing of customer shipments.
Develop and implement strategic work procedures to meet the evolving demands of the department.
Evaluate and assign driver routes
Manage, assign and supervise pickups and deliveries in the local area
Supervise hourly staff during various inbound, city and/or outbound freight operations, and act as primary point of contact for workplace concerns and questions
Ensure production goals are met by managing tonnage, payroll, and other administrative functions
Plan hourly employee schedules to meet daily operations goals and lower costs
Enforce all company, FMCSR, OSHA, CCMTA, NSC, and DOT policies, rules, regulations, and laws
Implement all applicable XPO workplace policies and procedures and enforce compliance with same
Ensure customer freight is delivered and picked up timely and damage free.
Coach, train and develop employees on proper loading/unloading techniques, and productivity, safety, efficiency, and quality requirements, including conducting new hire employee evaluations, and determining whether to issue, and preparing, corrective action for violations of XPO's attendance, safety, accountability in the workplace and other workplace policies
Effectively direct a team to consistently meet or exceed productivity goals
Make recommendations regarding hiring, suspension, and firing
Develop and present action plans to improve load average and model compliance
Participate in internal safety committees and engagement committees
Train employees on safety rules and processes
Monitor and maintain housekeeping within the shift to ensure safety and productivity
Conduct daily staff meetings and communicate corporate messages and revisions to policies and procedures to all team members
Inspect working conditions of tools and equipment needed for safe operation within the area and directs the correction of any improper or adverse condition that exists
Provide instruction, analyses, suggestions and ideas for improvement of operations within the shift and the service center
Act as a champion of our values, demonstrating them and holding your team to the same high standards
Freight Operations Supervisors Are Required To
Lift objects of various shapes, sizes, and weights frequently up to 50 lbs. and occasionally greater than 75 lbs.
Reach (including above your head), bend, climb, push, pull, twist, squat and kneel
Walk and stand for extended periods on a loading dock that is not climate-controlled and may be slippery
Work outside in inclement weather
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