Customer Service Representative
3 days ago
The CSR is responsible for providing an exceptional customer experience. They manage working relationships with customers and insurances companies while providing all components of administrative support for the Repair Facility Team.
Key Job Responsibilities
- Ensure consistent execution of WOW (Wow Operating Way) plan.
- Schedule appointments for vehicle repair using Daily Demand Capacity Planner, CCC One schedule and proper scripting. (CCC One is our repair management system)
- Ensure timely retrieval of insurance assignments and obtain necessary repair authorization documentation in order to dissemble vehicles for repairs.
- Prepares RO (repair order) work packet consisting of QC (quality control) check list, work order, parts list and windshield tag used to record the proper indicators -R (rental)-NR (no rental)-G (Gerber pay).
- Records all communication with customers or insurance partners during the repair process using CCC One notes and selecting the appropriate communication type.
- Confirms car rental information and updates CCC One with rental car usage information.
- Manage ARMS (automated rental management system) throughout the day to ensure all vehicles appearing in the ARMS system are also noted in CCC One.
- High School Diploma or GED (General Education Diploma)
- Minimum: 1 year experience in a similar role such as administration assistant.
- Preferred: 1 year in an auto body or similar work environment including previous customer service experience.
- Ability to function well in a fast past environment, demonstrating multitasking ability while under pressure.
- Strong attention to detail with a high degree of accuracy.
- Knowledge of general office equipment and basic computer skills as well as good oral and written communication skills with strong sales drive and exceptional customer service.
- Valid driver's license.
Please note, this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
The physical demands of your job must be met to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the job.
#INDNORTH
Compensation Details
Pay: $16 - $
-
Customer Service Representative, 2nd Shift
3 days ago
Mundelein, United States Circle K Full timeCircle K - 1991 W Maple Ave [Retail Associate / Team Member] As a Customer Service Representative at Circle K, you'll: Provide prompt, courteous customer service and resolve customer issues on shift; Ring up all sales on cash register properly; Perform multi-function operation of fuel console, lottery machine, etc.; Inspect store facilities and equipment for...
-
Customer Service Representative
3 days ago
Mundelein, United States Crash Champions Full time**Champions Do More** At Crash Champions, We Believe the Difference is Trust. Crash Champions is the one of the fastest growing and most exciting brands in the collision repair industry. The company is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S., serving customers and business partners at more than...
-
Customer Service Representative
5 days ago
Mundelein, Illinois, United States The Salvation Army USA Central Territory Full timeJoin Our TeamThe Salvation Army USA Central Territory is a dynamic and compassionate organization that is dedicated to making a positive impact in the lives of our customers and community members.About the JobWe are seeking a motivated and detail-oriented individual to join our team as a Sales Floor Specialist. This is an excellent opportunity for someone...
-
Commercial Cleaning Services Representative
5 days ago
Mundelein, Illinois, United States Priority 1 Janitorial Services Full timeOur MissionPriorit\DependencyInjectionPriority 1 Janitorial Services aims to deliver exceptional commercial cleaning services that exceed our clients' expectations. We strive to foster a positive work environment, where our employees feel valued, supported, and empowered to succeed.Job ResponsibilitiesAs a Sales Representative, you will be responsible...
-
Customer Experience Representative
6 days ago
Mundelein, Illinois, United States Mundelein Park District Full timeKey ResponsibilitiesThe successful candidate will report to the facility Shift Manager and work closely with the Aquatics Manager. Key responsibilities include:Providing excellent customer service to members and patrons.Greeting and checking in all members and patrons.Handling membership and day pass sales.Maintaining accurate records of pass purchases,...
-
Sales Representative
3 days ago
Mundelein, United States Priority 1 Janitorial Services Full timeJob DescriptionJob DescriptionWe are seeking a Sales Representative to join our team!Responsibilities:Present and sell company and services to new and existing customersProspect and contact potential customersReach agreed upon sales targetsResolve customer inquiries and complaintsSet follow-up appointments to keep customers aware of latest developmentsCreate...
-
Sales and Delivery Representative
6 days ago
Mundelein, Illinois, United States Primo Water Full timeJob DescriptionThe successful candidate will have the opportunity to join our team as a Sales and Delivery Representative, playing a key role in growing our business by acquiring new customers and upselling current products.Key ResponsibilitiesEfficiently manage customer relationships and resolve any issues that may arise.Identify opportunities for growth...
-
Retail Customer Service Associate
5 days ago
Mundelein, Illinois, United States The Salvation Army USA Central Territory Full time**Company Overview**The Salvation Army USA Central Territory is a non-profit organization dedicated to serving those in need. Our stores are an essential part of our community outreach efforts, providing quality second-hand items to customers while also supporting our social programs.**Job Description**Presentation and AppearanceYou will maintain a...
-
Financial Representative
3 hours ago
Mundelein, United States Mutual of Omaha Full timeFinancial Representative Trainee (Sales) -- Chicago. IL at Mutual of Omaha summary: The Financial Representative Trainee role in Chicago is designed for self-motivated individuals eager to enter the financial services sector. The comprehensive program focuses on building skills in selling individual insurance products and developing a holistic financial...
-
Customer Service and Inventory Specialist
5 days ago
Mundelein, Illinois, United States SDS HOLDINGS INC Full timeKey ResponsibilitiesProvide exceptional customer service by responding promptly to inquiries and resolving issues efficiently.Maintain accurate inventory levels by monitoring stock movements and reporting discrepancies.Ensure timely and secure payment processing.By joining our team, you will be part of a dynamic organization that values teamwork and...
-
Store Front Service Representative
21 hours ago
Mundelein, Illinois, United States Target Full timeWhy Work with Us?At Target, we believe that our employees are our greatest asset. We offer a fun and supportive work environment, competitive pay, and opportunities for career growth and development. As a Front of Store Attendant, you will have the chance to develop new skills, work with a diverse team, and contribute to the success of our stores.Job...
-
Customer Service Rep(02787) 837 S Lake St
3 days ago
Mundelein, United States Domino's Pizza Full timeCustomer Service Rep Job Description ABOUT THE JOB - You got game? You got spring in your step? You want the best job in the world! And schedules that work with you, not against you? That's right, we live to beat the rush and make it possible to make Customer Service, Service, Restaurant, Retail, Customer
-
Financial Representative Development Program
5 days ago
Mundelein, Illinois, United States Mutual of Omaha Full timeAt Mutual of Omaha, we're seeking highly motivated and driven individuals to join our Financial Representative Trainee program. This comprehensive trainee experience is designed to equip you with the skills and competencies necessary to excel in selling Individual Insurance products and building a sustainable, holistic financial practice.Comprehensive...
-
Financial Representative Trainee
6 days ago
Mundelein, United States Mutual of Omaha Full timeFinancial Representative Trainee - Starting at $16/hr at Mutual of Omaha summary: The Financial Representative Trainee position offers a comprehensive program to build skills for a successful career in financial services, focusing on selling Individual Insurance products. Trainees will receive mentorship and hands-on experience, preparing them to...
-
Financial Representative Trainee
2 days ago
Mundelein, United States Mutual of Omaha Full timeFinancial Representative Trainee (Sales) -- Chicago. IL at Mutual of Omaha summary: The Financial Representative Trainee role in Chicago is designed for self-motivated individuals eager to enter the financial services sector. The comprehensive program focuses on building skills in selling individual insurance products and developing a holistic financial...
-
Financial Representative Trainee
21 hours ago
Mundelein, United States Mutual of Omaha Full timeFinancial Representative Trainee (Sales) -- Chicago. IL at Mutual of Omaha summary: The Financial Representative Trainee role in Chicago is designed for self-motivated individuals eager to enter the financial services sector. The comprehensive program focuses on building skills in selling individual insurance products and developing a holistic financial...
-
Mundelein, United States Mutual of Omaha Full timeFinancial Representative Trainee (Sales) -- Chicago. ILLocation: Illinois Work Type: Full Time Regular Job No: 503417 Categories: Sales, Early Career Programs, Financial Representative Trainee Application Closes: Open Until FilledSHAREAre you driven, self-motivated, and eager to jumpstart your career in the financial services industry? We’re seeking...
-
Route Sales Representative
2 days ago
Mundelein, United States Primo Water Full timeOverview Primo Brands is a leading branded beverage company in North America with a focus on healthy hydration. We are proud to offer an extensive and iconic portfolio of highly recognizable, sustainably sourced, and conveniently packaged branded beverages distributed across more than 150,000 retail outlets. If you are a current associate of Primo Brands,...
-
Aquatic Service Associate
6 days ago
Mundelein, Illinois, United States Mundelein Park District Full timeJob OverviewMundelein Park District seeks a motivated and customer-focused Aquatics Customer Service Attendant to join our team. This seasonal non-exempt hourly position will be responsible for providing exceptional customer service, handling membership and day pass sales, and maintaining accurate records of pass purchases.
-
Service Leader
3 days ago
Mundelein, United States Chipotle Full timeChipotle - 520 Townline Rd. [Restaurant Associate / Team Member] As a Service Leader at Chipotle, you'll: Make sure great-tasting, high-quality food is served; Help to resolve food quality issues, and support food safety; Help to resolve customer incidents and work to ensure positive customer experiences; Help to monitor crew breaks, shift changes, shift...