Intake Supervisor

1 week ago


New York, United States EVO Care Group Full time

Job Title: Intake Supervisor

Company Overview: We are a leading LHCSA (Licensed Home Care Services Agency) based in New York, dedicated to providing exceptional home care services to our clients. With a rapidly growing enrollment each month, we are seeking a dynamic and experienced Intake Supervisor to join our team and ensure seamless transitions for our clients while maintaining the highest standards of quality and professionalism.

Job Description: As an Intake Supervisor, you will play a crucial role in ensuring efficient enrollment procedures. You will be responsible for evaluating incoming referrals, conducting assessments, and facilitating the onboarding of new clients. This role requires a deep understanding of home care enrollment processes, strong leadership skills, and the ability to thrive in a fast-paced environment.

Key Responsibilities:

  • Supervise our monthly pipeline to ensure each prospect enrolls at the first possible opportunity.
  • Oversee the entire intake process from referral to enrollment.
  • Evaluate incoming referrals and assess clients needs to determine eligibility for services.
  • Coordinate assessments and evaluations with clinical staff and external stakeholders.
  • Collaborate with other departments to streamline processes and improve efficiency.
  • Maintain accurate records and documentation of all intake activities.
  • Monitor enrollment metrics and track key performance indicators to identify areas for improvement.
  • Provide regular reports and updates to senior management on intake activities and outcomes.
  • Foster a culture of excellence, professionalism, and customer service within the intake team.
  • Stay current on industry trends, regulations, and best practices related to home care enrollment.

Requirements:

  • Reliable, consistent, and dependable with a strong work ethic.
  • Bachelors degree preferred.
  • Minimum of 3 years of experience in a home care agency, with a strong understanding of the enrollment process.
  • Demonstrated success in a leadership or supervisory role.
  • Proficiency in CRM software and other relevant tools for managing intake processes.
  • Excellent communication skills, both written and verbal.
  • Ability to work independently while effectively leading others if required.
  • Strong organizational skills and attention to detail.

Work Location:

In-person- Ozone Park NY

Salary:

60-70K

Link Homecare embraces diversity and equal opportunity. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. Our employees receive a competitive salary and benefits package. While we sincerely appreciate all applications, only candidates we feel would best be suited for this position will be contacted.


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