Senior Quality Assurance Engineer
4 weeks ago
Who We Are
PCMI (Policy Claim Management International) is a fast-growing, leading provider of integrated software for Extended Warranty Management and Finance and Insurance (F&I) administration. We are a SaaS company that operates in a fast paced, entrepreneurial environment. Our 3 teams located in the US, Poland, and Thailand work collaboratively around the clock to build our PCRS platform that automates the full administration lifecycle of all extended warranties, F&I products, and service contracts for our customers.
What Youll Do
This person will be responsible for the development and execution of test plans and scripts, coordinating the resolution and escalation of bugs and issues that result from the testing process, and for facilitating software releases into the production environment.
Essential Functions
Create and execute test plans that will determine optimal application performance according to specifications
Document and track core product defects during the testing process. Review and manage bugs reported in internal tracking system and facilitate the resolution of issues with the QA team, development, databases, product development and business sponsors
Compile QA quality metrics, tracking and status update reports on a regular basis and distribute to designated team members
Assist on team efforts in facilitating releases to testing environments, assist with facilitating
Verify and revise quality assurance standards as needed
Analyze formal test results in order to discover and report any defects, bugs, errors, configuration issues, and interoperability flaws.
Assist in the development of change control processes, practices, and guidelines for new and existing technologies
Cultivate and disseminate knowledge of quality assurance best practices
Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.
What Youll Need to Join Our Team
Experience
Bachelors Degree in IT or related field or relevant work experience.
5+ years of experience in developing large software systems. Equivalent experience in descriptive software test automation development will be considered.
5 to 10 years of hands-on experience of manual and automated testing
Business Application experience with finance and accounting background
Experience in leading and managing QA team in a SaaS company.
Strong analytical and mathematical skills, impeccable attention to detail, and desire to work with financial data
Solid understanding of enterprise software quality assurance processes and product lifecycle.
Hands-on experience with test plan development, test case generation, test plan execution, formal defect tracking and reporting methodologies.
Experience performing hands-on testing for new features, system integration etc.
Familiar with Agile/Scrum Methodologies
Experience with prices, derivatives, commission structures, customer billing etc.
Knowledge of accounting principles such as GAAP, Chart of Accounts etc.
Writing SQL scripts, knowledge of SQL Server
Experience with descriptive/advanced programming in test automation tools like SOAPUI Pro, Selenium, Ranorex, SeeTest, QTP
Experience working with automated testing tools and open source UI testing tool
Experience with Automated testing of web services
Knowledge of Regression testing methodologies
Strong Knowledge of Agile, Scrum, Waterfall, RUP methodologies
Skills
Excellent verbal and written communication skills.
Excellent interpersonal and customer service skills.
Excellent organizational skills and attention to detail.
Excellent time management skills with a proven ability to meet deadlines.
Strong analytical and problem-solving skills.
Strong supervisory and leadership skills.
Ability to prioritize tasks and to delegate them when appropriate.
Ability to function well in a high-paced and at times stressful environment.
Proficient with Microsoft Office Suite or related software.
Why Work For Us
Competitive Compensation
Health, Dental & Vision Insurance
Short & Long Term Disability Insurance
Flexible Spending Account (FSA)
Voluntary Life Insurance
401k with Company Match
Paid Time Off
10 Paid Holidays
Paid Parental Leave
Commuter Benefits
Annual Bonus Program
Professional Development Opportunities & Certification Bonuses
Employee Events
Office in Park Ridge, IL - Convenient location to Blue Line
Note: It is preferred for this role to be in the Park Ridge, IL office 2 days per week.
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