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Food & Beverage Manager
3 months ago
Job Id: 1033 # of Openings: 1 WHAT WE ARE LOOKING FOR We are growing our Food & Beverage program and expanding our leadership team with the addition of one Food & Beverage Manager to support our associates in providing world-class service in Flor Fina Restaurant. The F&B Manager will support Flor Fina lunch, dinner and weekend service, as well as evening bar and poolside service operation. This position requires flexible availability - including days, nights and weekends. THE PERKS Work with an amazing team who is passionate about hospitality, celebrating diversity and embracing individuality
- Paid time off including vacation, sick and a floating holiday to use when you choose
- Paid time off to volunteer in your community
- Free parking in Ybor
- Free shift-meal prepared by our in-house culinary experts
- Up to 50% off food when you dine at the restaurant as a guest
- Greatly discounted room rates for your out-of-town guests
- Medical benefit premiums begin at a bi-weekly cost of $66
- Uphold and model the company's principles of People, Place and Character; and ensure your team also models the way our values drive collaboration, intuition and translocal hospitality
- Actively participate in recruitment, training, scheduling, supervising, coaching, and motivation of all Banquets, Restaurant, Cafe, Bar, In-Room Dining and Pool F&B associates in order to create an environment that nurtures ideas and develops future talent for succession planning in the F&B program; effectively use corrective action to address root causes of issues, course-correcting any missed opportunities
- Ensure timely set-up of the dining room and adhere to food & beverage standards and guest requests through active communication with the F&B and Culinary Departments. Responsible for maintaining a strong guest and VIP relationship and ensuring all requests are communicated to staff.
- Review all reservations and cover count reports to determine appropriate staffing levels and station assignments. Work with the F&B and Culinary teams to effectively communicate all requests.
- Manage inventory, control breakage/loss reduction of china, glass and silver related to restaurant services. Inspect and oversee the cleanliness and maintenance of all restaurant space, public areas, and service areas.
- Assists in other food & beverage departments as needed
- Maintain regular communication with the F&B Management team to provide updates, discuss plans, communicate needs, and align on priorities, understanding that flexibility with your responsibilities is paramount to support a successful operation
- Offer direct support for your team through coaching, counseling, gentle correction, and constructive feedback
- Collaborate effectively with all hotel departments including Sales, Culinary, Food & Beverage, and Hotel Operations to provide an exemplary guest experience
- Be respectful in your daily interactions with your managers, direct reports, and peers, exemplifying the utmost level of professionalism and being a pillar within your community
- Be a subject matter expert in Restaurant service, as well as understanding the history of the cuisine most closely related to the hotel food & beverage concept(s), effectively guiding others in their personal search with a gentle hand, never admonishing their lack of knowledge
- Demonstrates business acumen by ensuring that initiatives align with operational goals and budgets; shows passion to further develop this skillset
- Passion for the People, Place and Culture of our community, love of Restaurants and Guest Service also required
- Minimum of five (5) years' experience in a leadership role in Food & Beverage (Restaurant/Bar/Cafe and/or Banquets/Events)
- Must be proficient in Word, Excel and other applicable computer systems
- Expert-level knowledge, or ability to obtain, in reservations systems such as OpenTable and Tock, as well as POS systems such as Micros, Silverware and Lightspeed
- Expert-level knowledge, or ability to obtain, in reporting and inventory management tools such as Avero, Beverager and Accubar
- Thorough understanding of excellent service, labor control, maintenance, merchandising and accounting
- Ability to obtain and maintain Alcohol Awareness certification (TiPS) and Food Handlers Certification (ServSafe) within 30-days of hire
- Thorough understanding of all food & beverage items offered, including ingredients, methods of preparation and proper service to include In Room Dining standards. (IRD)
- Expert knowledge of wines and spirits
- Due to the cyclical nature of the hospitality industry, associates may be required to work varying schedules to reflect the business needs of the hotel, including nights, weekends, and holidays
- Fluency in English both verbally and non-verbally
- Ability to stand and walk for extended periods of time; push, pull, lift up to 50 lbs.
- Must be able to work in extreme temperatures like freezers (-10* F) and kitchens (+110* F), possible for one hour or more
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