Practice Assistant, Sr

3 days ago

South Boston, United States Brigham and Women's Hospital Full time

Job Description - Practice Assistant, Sr (3312171) Position: Practice Assistant, Sr Department: BWH Endocrinology Responsibilities: Arranging new patient appointments and testing Participating and leading team meetings with provider team lead, providing data metrics and recommendations to improve access Training and mentoring new staff Coordinating follow-up appointments and follow-up testing Obtaining prior authorizations for future testing Prioritizing phone calls and messages via in-basket and/or outlook based on urgency Rescheduling clinics to alternate dates based on provider availability Arranging and opening Ps/PAs and MDs schedules to work through any pertinent issues or complications Answering patient messages/phone calls relevant to scheduling and forwarding to medical provider of clinical Verifying that patients insurances are accepted at BWH If accepted, proceeding with scheduling; if not, working with insurance company to obtain authorization for out-of-network visits, ensuring appropriate hospital, BWPO is contacted to negotiate rate Reaching out to supplemental departments to schedule patients for testing or consults with other specialties Coordinating office visits with other appointments such as other departments, other facilities in the area, testing Requesting records including paper records as well as imaging discs in particular format to be sent for physician review Arranging admissions for patients through our admitting department Coordinating with other outpatient appointments Contacting the patient to confirm their admission date, LOS, location, what they can bring with them, helpful contact information Informing patient of any preparation instructions prior to outpatient testing Contacting patients regarding appointments for confirmation Rescheduling patients when needed and contacting them regarding the change of appointment Requesting medical records and imaging be sent for physician review Minimum Requirements: Level of Education Required: Minimum of a high school diploma or GED. Work Experience Required: Minimum three years medical office or administrative support experience required. Some additional training in office systems or other post high school education preferred. Associates Degree or higher level education preferred, but not required. Location: MA-Boston-BWH Longwood Medical Area Work Locations: BWH Longwood Medical Area, 75 Francis Street Job Organization: Brigham & Women's Hospital (BWH) Schedule: Full-time, Standard Hours: 40 Shift: Day Job Employee Status: Regular BWH is an Affirmative Action Employer. By embracing diverse skills, perspectives, and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. J-18808-Ljbffr

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