Retail Service Specialist
4 weeks ago
Retail Service Specialist The Retail Service Specialist will support the Store Manager and Assistant Managers in areas of sales, customer service, store appearance, and store operations. This position will also assume shift management responsibilities in the absence of Assistant or Store Manager. Bilingual candidates encouraged to apply. Essential Job Functions Lead store team members in providing excellent customer service to retail and professional customers. Supervise the customer service levels on the retail showroom to include team member execution on customer service programs. Ensure telephone is answered according to company policy. Ensure all buy online/ship to store, hub and store to store transfers, and DC add orders are processed in a timely manner and customers are contacted upon shipment arrivals as needed. Ensure special orders and outside purchases are handled efficiently and according to procedure, utilizing electronic outside purchase order ledger. Ensure retail customer returns and exchanges are processed in an efficient and friendly manner, refunds are issued accurately using the correct payment methods, and returned merchandise is processed or staged in the returns area correctly. Ensure all merchandise, including core charges and warranties, are invoiced before product leaves the store. Ensure that Zipline messages are communicated and Image Maker and merchandising tasks are delegated and completed as assigned. Ensure team members are adhering to the posted work schedule, changes/deviations are being approved by a member of management, and team members are clocking in/out according to company policy. Perform all store opening/closing duties, including performing day end procedures, verifying/securing money/deposits according to company policy, preparing bank deposits as needed, ensuring all night security lights are on, locking doors and securing building, arming/disarming security alarms, and checking/securing/locking delivery vehicle(s) parked in secure designated area. All other duties as assigned. Skills/Education/Knowledge/Experience/Abilities Required: Strong communication skills Ability to obtain RSS Certification Desired: Retail sales experience, preferably in auto parts Automotive systems and repair knowledge ASE Certification Fluency in multiple languages (Spanish is highly desired) Total Compensation Package: Competitive Wages & Paid Time Off Stock Purchase Plan & 401k with Employer Contributions Starting Day One Medical, Dental, & Vision Insurance with Optional Flexible Spending Account (FSA) Team Member Health/Wellbeing Programs Tuition Educational Assistance Programs Opportunities for Career Growth O'Reilly Auto Parts is an equal opportunity employer. The Company does not discriminate on the basis of race, religion, color, national origin or ancestry, sex, sexual orientation, gender identity, pregnancy, age, veteran status, uniformed service member status, physical or mental disability, genetic information, or another protected status as defined by local, state, or federal law, as applicable. Qualified individuals with a disability may be entitled to reasonable accommodation under the Americans with Disabilities Act. If you require a reasonable accommodation during the application or employment process, please send an email to rar@oreillyauto.com or call (800) 471-7431 option 1, and provide your requested accommodation, and position details.
-
Retail Service Specialist
4 weeks ago
Wareham, United States O'Reilly Automotive Full timeO'Reilly Automotive - 3066 Cranberry Hwy [Store Manager] As a Retail Service Specialist at O'Reilly Automotive, you'll: Provide professional services while delivering an excellent customer service experience; Support the Store Manager and Assistant Manager in the areas of sales, customer service, store appearance and operations; Serve in a leadership role in...
-
Retail Merchandising Specialist
1 week ago
East Amherst, NY, United States SAS Retail Services Full timeJoin us in transforming shopping experiences and fulfilling our mission of connecting individuals with products and experiences that enrich their lives. By becoming a part of SAS Retail Services, an Advantage Solutions company, you will be joining a vast network of 65,000 teammates serving over 4,000 brands and retail customers across more than 40 countries....
-
Bilingual Store Customer Service Specialist
3 weeks ago
East Wareham, United States Sherwin-Williams Full timeThis position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right so Customer Service Specialist, Customer Service, Store, Bilingual, Spanish, Portuguese
-
Retail Merchandising Specialist
2 weeks ago
East Hanover, NJ, United States Winston Retail Full timeOverview Job Title: Retail Merchandising Specialist Job Type: Part-Time Pay: $20 - $22.00 per hour (rate based on market and relevant experience) Expected Hours: Varies, Project-Based Job Overview: Winston Retail https://www.winstonretail.com is looking for a passionate and detail-driven Apparel Merchandiser to bring fashion to life at the store level. As...
-
Retail Customer Service Specialist
2 weeks ago
East Hanover, United States DICK'S SPORTING GOODS INC Full timeThe Customer Service Specialist is responsible for providing excellent customer experiences by creating an exceptional shopping experience for our customers through their eagerness to help, in-depth product knowledge, high brand and execution standar Customer Service Specialist, Customer Service, Retail, Customer Experience, Specialist
-
Installer Service Specialist
2 days ago
Wareham, United States O'Reilly Auto Parts Full timeCompensation Pay Range:$15.00 - $24.00The Installer Service Specialist is an experienced and technical parts specialist who services the needs of professional customers through the store’s installer counter. This position will oversee and direct the daily activity of the delivery specialist to ensure customers receive accurate and timely order...
-
Retail Service Specialist
3 weeks ago
East St Louis, United States O'Reilly Auto Parts Full timeRetail Service Specialist Compensation Pay Range: $15.00 - $20.00. The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Additional compensation includes annual, quarterly performance, or premiums may be paid in amounts ranging per hour in specific circumstances. Premiums may be based on schedule, facility,...
-
Retail Service Specialist
6 days ago
East St Louis, United States O'Reilly Auto Parts Full timeRetail Service Specialist Compensation Pay Range: $15.00 - $20.00. The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Additional compensation includes annual, quarterly performance, or premiums may be paid in amounts ranging per hour in specific circumstances. Premiums may be based on schedule, facility,...
-
Retail Merchandising Specialist
2 weeks ago
East Waterboro, ME, United States SAS Retail Services Full timeJoin us in transforming shopping experiences and fulfilling our mission of connecting people with products and experiences that enhance their lives. As part of SAS Retail Services, an Advantage Solutions company, you'll be part of a vast network of 65,000 teammates supporting over 4,000 brands and retailers globally. Here, you'll find ample opportunities for...
-
Installer Service Specialist
1 week ago
Wareham, United States O'Reilly Auto Parts Full timeCompensation Pay Range: $15.00 - $24.00 The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Additional compensation includes annual, quarterly performance, or premiums may be paid in amounts ranging per hour in specific circumstances. Premiums may be based on schedule, facility, season, or specific work...
