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Customer Service Specialist

2 months ago

Beaverton, United States TEKsystems Careers Full time

*A local Laboratory and Specimen testing company based out of the Beaverton area is looking to bring on a Customer Service Representative to their team in a long term capacity. This position will sit onsite in the Beaverton area. Exciting opportunity to get your foot in the door with a growing company* *Description:* * Answer incoming calls, e-mails & faxes from customers and the general public * Provide information to potential customers about testing services and pricing * Research and follow-through on customer inquiries and issues * Set up new customer accounts and enter orders * Log and notate calls and actions in appropriate areas of the database * Determine when calls require a transfer for additional follow-through or Lead/Managerial attention * More responsibilities as assigned *Skills & Qualifications:* * Positive “can do” attitude (Keri will attuned to this when meeting candidates) * Demonstrated aptitude for customer service About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.