Retail/Fulfillment Associate

1 week ago


Smyrna, United States KEH Camera Full time

We exist to put camera gear in the hands of ordinary people to unlock extraordinary potential. The original camera re-commerce company, KEH has always envisioned a better way to support the passion and profession of photography. Serving the camera community since 1979, KEH has become the largest curated market for field-tested, expert-graded photo and video equipment in the industry. The Retail / Fulfillment Associate will serve as the vital connection between our retail floor and inventory warehouse, ensuring optimized efficiency and a seamless customer experience. This individual will be responsible for the timely retrieval of inventory upon request of our retail associates. They will also be responsible for the fulfillment of in-store pick-up orders. When they are not assisting the retail store, they will be assisting with fulfillment task such as stocking, picking, and fulfilling. Responsibilities to include the following: Respond promptly to requests from retail associates for specific inventory Navigate warehouse efficiently to locate requested items Safely package and transport equipment between the warehouse and retail space Process orders for in-store pick-up in a timely manner Use internal systems to locate items within the inventory warehouse Maintain a positive, empathetic, and professional attitude always Assist in fulfillment operations such as picking, packing, stocking, and cycle counts when not assisting the retail store Qualifications and Education Requirements:

Customer-focused attitude with a desire to provide great customer service Excellent attention to detail Problem-solving and conflict resolution skills Ability to handle pressure, stay calm and respond to challenging inquiries Quality focused High school diploma or equivalent required Comprehensive medical, dental, and vision plans Competitive 401(k) with company match Paid vacation, sick time, and holidays Paid maternity/paternity leave Discounts on camera gear and access to our employee rental program

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