Associate Director of Membership
3 weeks ago
Reports to:
Director of Development HMA
FLSA:
United States of America (Exempt)
Employment Status:
Regular/Full time
POSTION SUMMARY:
The Associate Director of Membership oversees the operation and administration of the Museum's membership and guest relations with the responsibility for managing a 30,000 household program that generates $3.44M revenue through membership dues. This position supervises 6 full-time and temporary employees and works closely with the Museum's senior staff, Board of Directors, and volunteers.
40% Campaign Management- Oversee development and execution of all membership campaigns including renewals, acquisition, annual fund, upgrade, and gift membership.
35% Analytics, Insights, and Reporting- Analyze data and report to key museum leadership. Develop offerings and collateral that advance the Museum's vision and overall plan.
10% Event Planning and Management- Support the planning and execution of all member events.
10% Revenue and Expense Budget management- Responsible for revenue goal of $2.8M with expenses of $600K.
5% Wine Auction Support- Support the execution of the High Museum's largest fundraising event.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Oversee all aspects of the Museum's membership, annual fund, art partners, young professionals, and guest relations.
- Build and manage strategic and annual membership campaigns, staffing, and program plans. Work with senior leadership to set appropriate goals and targets for program growth and provide follow-up and analysis of strategies and goals.
- Create and manage acquisition, renewals, telemarketing, upgrades, and annual fund campaigns. Test new methods to maintain/grow membership.
- Create member research plan to assess member satisfaction and provide relevant insights to the organization.
- Evaluate membership benefits and program profitability for continued effectiveness. Refine and manage membership benefits fulfillment process.
- Work collaboratively with other departments to integrate programs/events and maximize value to members. Develop annual schedule of member events.
- Work with staff to prepare and distribute member email communications targeting special offers and events. Ensure proper language and offer is carried over from other direct mail campaigns.
- Responsible for overseeing departmental budget of $600,000 annually. Provide weekly reports to senior leaders.
- Demonstrated success in planning and directing a goal-driven, results oriented environment.
- Excellent managerial skills and ability to motivate and create enthusiasm among a team.
- Experience in using fundraising software for prospect and contact management strongly preferred. Familiarity with Tessitura a plus.
- Experience in soliciting and closing gifts is required. Five years or more is desired, with a minimum of three years strongly suggested.
- High level of self direction, self motivation, and ability to set priorities.
- Willingness to staff evening and weekend events as needed.
- 6+ years experience with membership programs. 3+ years management experience required.
- College degree required. Advanced degree a plus.
ABOUT THE ORGANIZATION
The High Museum of Art, founded in 1905 as the Atlanta Art Association, is the leading art museum in the Southeastern United States. With over 15,000 works of art in its permanent collection, the High Museum of Art has an extensive anthology of 19th- and 20th-century American art; significant holdings of European paintings and decorative art; a growing collection of African American art; and burgeoning collections of modern and contemporary art, photography and African art. The High is also dedicated to supporting and collecting works by Southern artists and is distinguished as the only major museum in North America to have a curatorial department specifically devoted to the field of folk and self-taught art. The High's Media Arts department produces acclaimed annual film series and festivals of foreign, independent and classic cinema. In November 2005, the High opened three new buildings by architect Renzo Piano that more than doubled the Museum's size, creating a vibrant "village for the arts" at the Woodruff Arts Center in Midtown Atlanta. For more information about the High, please visit www.High.org.
COVID Vaccination Information
Effective as of October 1, 2021, The Woodruff Arts Center requires that all employees be vaccinated against COVID-19 as a condition of employment, subject to accommodation. If you are hired, we will require you to prove that you have received the COVID-19 vaccine or have a valid documented religious or medical reason not to be vaccinated. This paragraph informs you of the company's expectations before you begin work at The Woodruff Arts Center and you should not reveal information about your COVID-19 vaccination status prior to receiving an offer of employment.
-
Associate Director of Membership
1 month ago
Atlanta, United States CareerBuilder Full timeWoodruff Arts Center employees play an integral role in creating and supporting great art and education initiatives at the nation's third largest arts center. Comprised of three Art Partners-Alliance Theatre, Atlanta Symphony Orchestra and High Museum of Art-there's a role for everyone at The Woodruff. Reports to: Director of Development HMA FLSA: United...
-
Director of Operations
1 week ago
Atlanta, United States Leap Brands Full timePosition Overview: We are seeking a strategic and results-driven Director of Operations to oversee our multi-site operations and ensure the seamless delivery of membership-based services. The Director of Operations will play a pivotal role in driving operational excellence, optimizing efficiency, and enhancing the overall member experience across all...
-
Director of Operations
3 weeks ago
Atlanta, United States Leap Brands Full timePosition Overview: We are seeking a strategic and results-driven Director of Operations to oversee our multi-site operations and ensure the seamless delivery of membership-based services. The Director of Operations will play a pivotal role in driving operational excellence, optimizing efficiency, and enhancing the overall member experience across all...
-
Membership Service Representative
7 days ago
Atlanta, United States YMCA Of Metro Atlanta Full timeMembership Service Representative page is loaded Membership Service Representative Apply locations Atlanta, GA The Villages at Carver Family YMCA time type Part time posted on Posted 30+ Days Ago job requisition id R0009478 As a thought-leader and best-in-class provider in education, wellness, youth development, and community-building, The YMCA of Metro...
-
Membership Service Representative
12 hours ago
Atlanta, United States YMCA Of Metro Atlanta Full timeAs a thought-leader and best-in-class provider in education, wellness, youth development, and community-building, The YMCA of Metro Atlanta is one of the oldest and most essential non-profits serving in Atlanta. Today, we're looking for you to join us as we carry out our mission to positively impact lives and communities across the state. At the Y, we're an...
-
Membership Services
14 hours ago
Atlanta, United States Council for Quality Growth Full timeScope of Work The Council for Quality Growth is a 39-year-old trade association representing the growth and development industry in the Atlanta region and throughout the State of Georgia. Our mission is to promote balanced and responsible growth while proactively representing a complex network of stakeholders and member interests. The Membership Services &...
-
Membership Services
1 week ago
Atlanta, United States Council for Quality Growth Full timeScope of WorkThe Council for Quality Growth is a 39-year-old trade association representing the growth and development industry in the Atlanta region and throughout the State of Georgia. Our mission is to promote balanced and responsible growth while proactively representing a complex network of stakeholders and member interests. The Membership Services &...
-
Membership Services
1 week ago
Atlanta, United States Council for Quality Growth Full timeScope of WorkThe Council for Quality Growth is a 39-year-old trade association representing the growth and development industry in the Atlanta region and throughout the State of Georgia. Our mission is to promote balanced and responsible growth while proactively representing a complex network of stakeholders and member interests. The Membership Services &...
-
Membership Sales Associate
2 weeks ago
Atlanta, United States Perspire Sauna Studio of Virginia Highlands Full timeJob DescriptionJob DescriptionBenefits:Employee discountsFlexible scheduleOpportunity for advancementAre you passionate about health and wellness? Are you naturally confident and outgoing? If so, you need to join the member service team at our upscale sauna studio! We are looking for positive, confident, results-oriented team members who love to connect with...
-
Membership Sales Associate
2 weeks ago
Atlanta, United States Perspire Sauna Studio of Virginia Highlands Full timeBenefits: Employee discounts Flexible schedule Opportunity for advancement Are you passionate about health and wellness? Are you naturally confident and outgoing? If so, you need to join the member service team at our upscale sauna studio! We are looking for positive, confident, results-oriented team members who love to connect with people. Here's why you...
-
Membership Sales Associate
6 hours ago
Atlanta, United States Perspire Sauna Studio of Virginia Highlands Full timeJob DescriptionJob DescriptionBenefits:Employee discountsFlexible scheduleOpportunity for advancementAre you passionate about health and wellness? Are you naturally confident and outgoing? If so, you need to join the member service team at our upscale sauna studio! We are looking for positive, confident, results-oriented team members who love to connect with...
-
Membership Clerk
7 days ago
Atlanta, United States Boys & Girls Clubs of Metro Atlanta Full timeBoys & Girls Clubs of Metro Atlanta is offering an exciting opportunity for the right person to join our dynamic, forward-thinking team. We rely on the dedication of caring employees to provide a safe, nurturing environment for kids to learn and grow. We take pride in our highly skilled, diverse and committed workforce. Our staff are educators, coaches,...
-
Membership Service Representative
7 days ago
Atlanta, United States YMCA Metro Atlanta Full timeAs a thought-leader and best-in-class provider in education, wellness, youth development, and community-building, The YMCA of Metro Atlanta is one of the oldest and most essential non-profits serving in Atlanta. Today, we're looking for you to join us as we carry out our mission to positively impact lives and communities across the state. At the Y, we're an...
-
Membership Service Representative
1 week ago
Atlanta, United States Metro Atlanta YMCA Full timeAs a thought-leader and best-in-class provider in education, wellness, youth development, and community-building, The YMCA of Metro Atlanta is one of the oldest and most essential non-profits serving in Atlanta. Today, we’re looking for you to join us as we carry out our mission to positively impact lives and communities across the state. At the Y,...
-
Associate Director, MBA Admissions
1 month ago
Atlanta, United States University of Georgia Full timeAssociate Directors principle duties are to assist the Direct of MBA Admissions in the development and implementation of strategic recruitment and yield initiatives focused on l MBA programs. The Associate Director shall be primarily focused on enro Director, Admissions, Associate, Education
-
Manager, Membership Development Operations
2 days ago
Atlanta, United States World 50 Group Full timeAbout World 50 Group Leaders of the world's most respected companies join World 50 Group to learn from one another. More than 4,800 global CEOs, board directors, and senior executives across every function-from 37 countries across six continents-trust the World 50 community for insights that deliver impact at scale. World 50 is the safe space to exchange...
-
Membership Associate, Sales
1 week ago
Atlanta, Georgia, United States teamworkonline Full timeWho are we:A professional basketball team and state-of-the-art arena/entertainment venue that specializes in creating memorable experiences for each guest we interact with. Some of our favorite things are live sports, concerts, comedy shows, family shows, and most any other world-class event you can think of, and we're looking for someone who shares the same...
-
Associate Executive Director
2 months ago
Atlanta, United States YMCA of the USA Full timeJob Description Under the direction of the Vice President/Branch Executive Director, the Associate Executive Director conducts and administers facility functions.This position is primarily responsible for supervising the daily operations and organizational leadership for specific YMCA location(s) and for the successful achievement of association and...
-
Associate Executive Director
9 hours ago
Atlanta, United States YMCA of the USA Full timeJob Description Under the direction of the Vice President/Branch Executive Director, the Associate Executive Director conducts and administers facility functions.This position is primarily responsible for supervising the daily operations and organizational leadership for specific YMCA location(s) and for the successful achievement of association and...
-
Membership Associate, Sales
1 week ago
Atlanta, United States teamworkonline Full timeWho are we:A professional basketball team and state-of-the-art arena/entertainment venue that specializes in creating memorable experiences for each guest we interact with. Some of our favorite things are live sports, concerts, comedy shows, family shows, and most any other world-class event you can think of, and we’re looking for someone who shares the...