Customer Success Associate
3 weeks ago
A client in the Nashville, TN area is looking for a Customer Success Associate to join their team. This resource will be working with a team of 2 to help customers/clients handle a range of ticketing support issues from login issues to data issues. They'll be assigned to support certain clients and will be the central, and go-to point of contact for those clients. They will work in coordination with one of the account managers on the sales team to host bi-weekly, or monthly check ins as needed to make sure clients understand the product, and make sure the product is running properly, etc. Outside of that, they will handle additional support as needed through phone calls and emails to customers to address any product issues, and use Jira to communicate with the technical teams in case they need to escalate any technical problems. This team is looking for someone who is excited to plant their roots in a company and grow since there's tons of paths this person could eventually move into long-term with the company. This person will also need to display strong problem-solving skills, and should be able to bring a positive, collaborative attitude to the role as they work with customers.
- SQL
- Financial Services
- Jira
- ZenDesk
- 2+ years in a professional customer facing, customer support, customer experience role
- Experience supporting SAAS/ SAAS products
- Experience handling customer support ranging from login issues to data issues
- Strong communication and client-facing skills
- Local to Nashville, TN and open to 4 days onsite (M-TH)
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Customer Success Manager
3 weeks ago
Nashville, Tennessee, United States Barn2Door Full timeAccount Manager - SaaSAboutBarn2Door is a high growth food+tech startup based in Nashville, TN. We build software for Independent Farmers to create and promote their brand, sell online and in-person and save time managing their business. We are the Market-leading software solution (Saas) to help independent Farmers run successful businesses in their local...
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Mgr, Customer Success
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Nashville, United States LP Building Solutions Full timeLouisiana-Pacific Corporation (LP Building Solutions) is a leading provider of high-performance building solutions that meet the demands of builders, remodelers, and homeowners worldwide. We manufacture engineered wood building products that include an extensive offering of innovative and dependable building materials and accessories. LP's values-driven...
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Customer Engagement Associate
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Client Success Specialist
4 weeks ago
Nashville, Tennessee, United States Prediction Health Full timePosition Summary PredictionHealth is looking for a Client Success Specialist to join our growing team. This person's core function will be to help us grow and maintain our base of clients. You will be hands-on in executing Operations initiatives including client onboardings, client business reviews, customer success initiatives (e.g. creation of support...
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Student Success Advisor
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Nashville, United States South College Full timeSouth College invites capable, energetic, outgoing, applicants who are focused on transforming lives of our customers/students! At South College, you will help implement our strategy of "Where Dreams Find Direction!" We are one of the nation's fastest growing institutions of higher learning with over 10,000 students covering 7 campuses and Online learning...
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Student Success Advisor
3 weeks ago
Nashville, United States SOUTH COLLEGE Full timeJob DescriptionJob DescriptionDescription:South College invites capable, energetic, outgoing, applicants who are focused on transforming lives of our customers/students! At South College, you will help implement our strategy of “Where Dreams Find Direction!” We are one of the nation’s fastest growing institutions of higher learning with over 10,000...
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Customer Service BDC
2 weeks ago
Nashville, United States Sonic Automotive Full timeThe Service BDC Associate is responsible for generating services appointments with customers that contact the dealership via the internet. The Service BDC Associate delivers a premium customer experience by responding to customer inquiries in a promp Customer Service, Associate, Appointment Setter, Customer Experience, Service, Retail, Automotive
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Customer Service BDC
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Customer Lifecycle Specialist
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Nashville, United States The Concinnity Company Full timeJob DescriptionJob DescriptionAbout Concinnity Company:Cloud Concinnity® is the most functional and comprehensive clinical trial oversight software on the market: a single, secure platform where all meetings, documents and processes can be centralized, automated and monitored, generating a complete audit trail. We are passionate about our role in bringing...
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Customer Service BDC
2 weeks ago
Nashville, United States Sonic Automotive, Inc. Full timeJob Description The Service BDC Associate is responsible for generating services appointments with customers that contact the dealership via the internet. The Service BDC Associate delivers a premium customer experience by responding to customer inquiries in a prompt, professional, accurate and courteous manner. This highly accountable position uses lead...
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Verizon Sales Associate
1 week ago
Nashville, United States Engage8 Solutions Full timeJob DescriptionJob DescriptionWe are immediately hiring a Verizon Sales Associate to work on our newest project working with a premier technological giant that has created The Future of Home Internet. These brand new products are being released into the surrounding Nashville area, and our Verizon Sales Associate team is tasked to bring them to market. The...
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Customer Service BDC
2 weeks ago
Nashville, United States Sonic Automotive, Inc. Full timeJob Description Purpose: The Service BDC Associate is responsible for generating sales appointments with customers that contact the dealership via the internet for service of new and/or pre-owned vehicles. The BDC Internet Service Agent delivers a premium customer experience by responding to customer inquiries in a prompt, professional, accurate and...
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Warehouse Associate
3 weeks ago
Nashville, United States PrideStaff Full timeJob DescriptionJob DescriptionWWe are looking for a highly energetic and detail-oriented Warehouse Associate as we continue to grow our team.Responsibilities• Pack and ship daily orders• Follow all company guidelines regarding packaging to ensure items arrive at their proper destination• Responsible to lift a minimum of 50 pounds, and able to provide...
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Customer Service Specialist
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Nashville, United States Genesco Full time** Customer Service Specialist** **Job Category****:** JM IC SUPPORT ADMIN **Requisition Number****:** CUSTO01233 Showing 1 location **Job Details** **Description** As the Customer Service Specialist, you will be responsible for providing prompt and intermediate support to Johnston & Murphy/Trask customers, and Johnston & Murphy retail location. The ideal...
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Bakery Retail Associate
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Nashville, United States BabyCake's Bakery Full timeJob DescriptionJob DescriptionThe Bakery Retail Associate is responsible for supporting BabyCake’s Bakery within the East Nashville location. This involves working with the BabyCake’s Supervisor to grow sales for the location and meeting or exceeding the company expectations regarding retail operations performance and customer service. The Bakery Retail...
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Client Services Associate
1 week ago
Nashville, United States Engage8 Solutions Full timeJob DescriptionJob DescriptionDo you believe that all it takes is a little communication and a smile to solve most problems?Are you passionate about introducing solutions to clients they haven't even been aware of?Are you ready to grow your career and work for a company that you believe in?Three times yes? Then we need to meet you!Engage8 Solutions is...
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Client Services Associate
2 days ago
Nashville, United States Engage8 Solutions Full timeJob DescriptionJob DescriptionDo you believe that all it takes is a little communication and a smile to solve most problems?Are you passionate about introducing solutions to clients they haven't even been aware of?Are you ready to grow your career and work for a company that you believe in?Three times yes? Then we need to meet you!Engage8 Solutions is...
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Customer Experience Specialist
5 days ago
Nashville, United States Calculated Hire Full timeThe Ideal Candidate As the Customer Experience Specialist I, you will be responsible for providing prompt and intermediate support to Johnston & Murphy customers, and Johnston & Murphy retail locations across the US. The ideal candidate has excellent verbal and written communication skills, is a problem solver with the ability to think creatively to resolve...
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Customer Experience Specialist
3 days ago
Nashville, United States Calculated Hire Full timeThe Ideal Candidate As the Customer Experience Specialist I, you will be responsible for providing prompt and intermediate support to Johnston & Murphy customers, and Johnston & Murphy retail locations across the US. The ideal candidate has excellent verbal and written communication skills, is a problem solver with the ability to think creatively to resolve...
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Customer Experience Specialist
3 days ago
Nashville, United States Calculated Hire Full timeThe Ideal Candidate As the Customer Experience Specialist I, you will be responsible for providing prompt and intermediate support to Johnston & Murphy customers, and Johnston & Murphy retail locations across the US. The ideal candidate has excellent verbal and written communication skills, is a problem solver with the ability to think creatively to resolve...