Retail Sales Assistant

2 months ago

New York, United States RIXO Full time

RIXO's story began in the London living room of best friends Henrietta & Orlagh, born from their passion for vintage.

Our philosophy is to evoke a wanderlust & free spirit in all our wearers, filling a gap in the contemporary market with easy-to-wear, feminine shapes and high-quality materials. Always inclusive, always empowering, we create a fusion of original hand-painted prints and timeless silhouettes to flatter every woman, irrespective of age, season, size, nationality or time of day.

The role

We're looking for experienced Retail Assistants to join us providing an exceptional experience for our customers in New York.

We believe in having a first-class, customer focussed store experience and are looking for Sales Assistants to help us deliver exceptional service to everyone who walks into a RIXO store.

We're looking for individuals who represent and can empathise with the diversity of our customer base, whether it be size, shape, background, age or demographic - everyone is welcome at RIXO. A love for RIXO is imperative to this role, as you will live and breathe the product and brand values, using both to provide best-in-class service whilst driving our in store conversion rate up.

What you'll be doing day-to-day -

  • Welcoming and greeting customers - always keeping a friendly and professional demeanour whilst on the shop floor.
  • Offering exceptional and personalised service to all of our customers. Helping determine the needs of the customer and assisting with recommendations where possible.
  • Utilising opportunities for upselling through styling and ordering out-of-stock items via other stores or from our e-commerce website.
  • Helping with stock management and preparing items for the shop floor where needed.
  • Keeping up to date and following all employee policies and procedures.
About you -
  • You are a strong ambassador of the brand - you are aware of the RIXO story and can share it with customers effortlessly.
  • You have an eye for style and can offer styling advice to customers.
  • You are a natural at sales and have the ability to make customers feel comfortable and great about themselves.
  • You are a team player with a positive, can-do attitude. You are happy to support your colleagues and work together to ensure the smooth running of the store.
  • A bonus if you have experience working in a premium womenswear retail role previously.

The salary for this role will be $20-24 per hour based on the experience of the candidate.

Department Retail Role Sales Assistant Locations New York

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