Call Center Rep I
2 weeks ago
Receives and processes loss assignments according to client instructions. - Conducts emergency call outs to contractors via three way calls with homeowners. - Achieves and maintains proficiency with all client and department instructions and updates. - Attains required call statistic performance according to center standards. - Maintains set quality standards ensuring assignments are properly made and documented. - Identify assignment errors and research appropriately. - Provides excellent customer service to all internal team members and external customers. - Processes emergency and/or catastrophic event assignments when they occur. - Maintains a working knowledge of all software applications/programs used to accomplish required department tasks. - Conduct customer satisfaction surveys. - Participates in special projects or perform duties in other areas as requested Skills: Demonstrated experience in customer service, administrative/clerical skills. - Experience in a customer service or call center setting preferred - Familiarity with home improvements/reconstruction contractors or projects helpful - Outstanding written and verbal communication skills including proper pronunciation, grammar and a consistently courteous and professional tone of voice at all times - Computer skills in a multi-screen/task environment and working knowledge of MS Office (i.e.: Outlook, Word, Excel) - Excellent attention to detail and organizational skills - Good time management abilities with ability to multi-task - Strong analytical and problem solving ability. - Excellent written, verbal and oral communication skills - Ability to work independently, with minimal supervision. - Good interpersonal skills and ability to build relationships. - Strong work ethic with willingness to work overtime during storm events. Education: High school diploma required. Some college preferred or an equivalent combination of education and experience.
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Call Center Rep II
1 month ago
Jacksonville, United States Abacus Full timeDepartment: 02242 | SABR | R0273 | XUS : MB Cont Conn Parent - 02242 Job Category: dmin/Clerical Job Code: Call Center Rep II:BS0940 Job Title: Call Center Rep II Keywords: Number of Positions: 10 Remaining Positions: 10 Duties: Receives and processes loss assignments according to client instructions. - Conducts emergency call outs to contractors via three...
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Call Center Rep.
7 days ago
Jacksonville, United States Kelly Services, Inc. Full time#8216;For those who want to keep growing, learning, and evolving. We at Kelly hear you, and were here for you! Were seeking a Call Center Representative to work in Jacksonville, FL. Sound good? Take a closer look below. You owe it to yourself to c Call Center, Technology, Staffing
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Inbound Call Center Representative
4 days ago
Jacksonville, United States SA4 CALL CENTRE LTD Full timeWe are seeking dedicated Inbound Call Center Representatives to join our team. As an HR Administrative Assistant, you will provide essential administrative support to the HR department, with a primary responsibility for managing and enhancing the onboarding experience for new hires. **Responsibilities**: - Answer incoming calls promptly and...
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Call Center Representative I
1 week ago
Jacksonville, United States PSG Global Solutions Full timeExcellence In Everything We Touch Position Summary Processes new property insurance claims and consumer assignments following established client and department procedures and instructions. Processes escalated calls or issues in accordance with client Call Center, Representative, Customer Service, Retail, Staffing, Client, Process
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Call Center Supervisor
4 days ago
Jacksonville, United States MCI, LC Full timePOSITION OVERVIEW CALL CENTER SUPERVISOR Looking to work for a fast growing company? Start your career here at MCI. If you are a highly motivated individual and posess excellent communication skills, we need your help in managing customer service agents. While your team operate the phone for a variety of commercial, state, and federal projects,...
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Jacksonville, United States Baptist Health - Florida Full timeJob Posting Summary Baptist MD Anderson is currently hiring for a Patient Access Rep III to join our Diagnostic Breast Center Department in Jacksonville, Florida. This is a full-time position working a Monday-Friday 8:00am-4:30pm shift at Baptist MD Anderson - Hill Breast Center. Baptist Jacksonville is a Magnet designated hospital, the gold standard for...
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Inside/Outside Sales Rep
2 weeks ago
Jacksonville, United States gpac Full timeInside/Outside Sales Rep Lumber & Building Materials We are looking for an outgoing and energetic Inside/Outside Sales Rep in the Lumber and Building Materials industry to join our growing team! As the Inside/Outside Sales Rep, you will be responsible for building and maintaining relationships with customers, identifying new business opportunities, and...
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Call Center Representative
4 weeks ago
Jacksonville, United States Professional Moving & Storage Full timeWe are seeking a Call Center Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.Responsibilities:Handle customer inquiries and complaintsProvide information about the products and servicesTroubleshoot and resolve product issues and concernsDocument and...
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Call Center Representative
5 days ago
Jacksonville, United States Top Dollar Car Full timeJob DescriptionJob DescriptionJoin us at Top Dollar Car, where we're dedicated to fostering a vibrant and supportive workplace that attracts top talent in our industry. Our team is dedicated to exceeding customer expectations at every opportunity, and we're searching for individuals who are equally passionate to join us in this pursuit.What We...
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Jacksonville, United States Center for Orthopedic and Research Excel Full timeJob DescriptionJob DescriptionCALL CENTER CARE COORDINATOR-WORKERS COMPENSATION SPECIALISTJACKSONVILLE, FL | FULL-TIME MONDAY - FRIDAY | BUSINESS OFFICESoutheast Orthopedic Specialists is growing! Come grow with us!We are seeking a Call Center Care Coordinator - Worker's Compensation Specialist to join our team in Jacksonville, FL! You will enjoy working...
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Remote Call Center Representative
5 days ago
Jacksonville, United States Contemporary Staffing Solutions Full timeJob DescriptionJob DescriptionWe are seeking a Call Center Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.Responsibilities:Handle customer inquiries and complaintsProvide information about the products and servicesTroubleshoot and resolve product...
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Licensed Call Center Agent
2 weeks ago
Jacksonville, United States EliteCore Insurance Full timeAs a Licensed Call Center Agent at Elitecore Insurance, you will handle both inbound and outbound leads, focusing on selling ACA health insurance plans. This position requires a commitment to working 40 hours per week, with the opportunity to earn both an hourly wage and commission. We are seeking highly driven individuals who can consistently close 2-3...
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Licensed Call Center Agent
2 weeks ago
Jacksonville, United States EliteCore Insurance Full timeDescription As a Licensed Call Center Agent at Elitecore Insurance, you will handle both inbound and outbound leads, focusing on selling ACA health insurance plans. This position requires a commitment to working 40 hours per week, with the opportunity to earn both an hourly wage and commission. We are seeking highly driven individuals who can consistently...
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Licensed Call Center Agent
2 weeks ago
Jacksonville, United States EliteCore Insurance Full timeJob DescriptionJob DescriptionAs a Licensed Call Center Agent at Elitecore Insurance, you will handle both inbound and outbound leads, focusing on selling ACA health insurance plans. This position requires a commitment to working 40 hours per week, with the opportunity to earn both an hourly wage and commission. We are seeking highly driven individuals who...
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Guest Services Representative/Call Center
3 weeks ago
Jacksonville, United States Compass Rose Foundation Full timeJob DescriptionJob DescriptionJones Technical Institute (J-Tech) is a Non-profit Trade school located in Jacksonville, FL and we are searching for professionals to fill positions in our Admissions Department specifically in our Guest Service Center. In this role you will have the opportunity to help prospective students by scheduling interviews with...
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Call Center Representative Tier II
2 weeks ago
Jacksonville, United States Turner Pest Control Full timeJob Description: Essential Duties and Responsibilities This position will serve as the main contact and face of the company for our customers. You will provide outstanding customer service in a timely, upbeat, and friendly manner. For many people, you are their first experience with our company, so making a great first impression is important in this role....
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Med Device Sales Rep
2 weeks ago
Jacksonville, United States David Bagga Company Full timeMed Device/Healthcare company looking for a med device sales rep in JACKSONVILLE, FLIF you're interested/qualified, please send your resume LIZ@ - thx!SALARY - $75K Base plus commission and car allowance OTE first year is $180-200K with room for growth Territory is All of JAX, ORLANDO, and TAMPA- 20-30% travel required for this role candidates must live in...
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Alarm Sales Rep Jacksonville FL
4 days ago
Jacksonville, United States Wayne Automatic Fire Sprinklers Full timeJob Details Level: Experienced Job Location: JACKSONVILLE - Jacksonville, FL Salary Range: Undisclosed Alarm Sales Rep Jacksonville, FL Do you love to sell and are you good at it? Have you successfully built strong relationships with customers? Are you tired of someone else controlling your earning potential? If you answered "yes" to these questions,...
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Access Center Specialist I
1 month ago
Jacksonville, United States Nemours Foundation Full timeThe Access Center Specialist communicates with the patients/providers via telephone to ensure accurate, prompt, and courteous scheduling of specialty appointments according to established division guidelines. this position is responsible for obtaining and entering accurate demographic and insurance information for all encounters. The access Center Specialist...
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Med Device Sales Rep
2 weeks ago
Jacksonville, United States DAVID BAGGA COMPANY Full timeMed Device/Healthcare company looking for a med device sales rep in JACKSONVILLE, FLIF you're interested/qualified, please send your resume LIZ@DAVIDBAGGA.COM - thx!SALARY - $75K Base plus commission and car allowance OTE first year is $180-200K with room for growth Territory is All of JAX, ORLANDO, and TAMPA- 20-30% travel required for this role candidates...