Guest Service

2 weeks ago

McAllen, United States Churchs Chicken Full time
Reports To (Title): Restaurant General Manager

Department: Field Operations

Job Summary: To serve each guest courteously, quickly and efficiently while adhering to the procedures in the Service Section of the Church's Operating Standards Manual (the "OSM"). Accomplishes tasks in a timely and orderly manner.

Key Duties/Responsibilities:
  • Greets all customers with a sincere smile, making them feel welcome through positive, pleasant, and enthusiastic attitude.
  • Takes and fills the customer's order within company mandated service time.
  • Suggestive up sell of products as directed by management.
  • Collects money and delivers order to customer.
  • Immediately attends to any customer service problem or complaint. Notifies manager as needed.
  • Verifies opening reading and bank. Is accountable and responsible for all cash issued and received at their register during their shift and all guest checks used. Counts down drawer at end of shift to ensure accuracy.
  • Immediately notifies Manager in Charge of any deletions, over-rings or equipment problems.
  • Ensures that all product holding times are strictly observed.
  • Ensures products on the counter or in the display case are properly rotated and attractively displayed.
  • Keeps display case interior and exterior clean at all times.
  • Stocks the service area with a sufficient supply of napkins, cups, lids, etc. Maintains an adequate supply of iced tea.
  • Performs all other duties as assigned.
Position Requirements (Education, Qualifications, Experience):
  • High school diploma or GED; at least 6 months of experience that is directly related to the duties and responsibilities specified.
Position Qualifications/Functional Skills:
  • Knowledge of all restaurant policies, practices and operational and human resources procedures
  • Excellent interpersonal skills and the ability to interact professionally with individuals at all levels, both internally and externally.
  • Must be able to succeed in a fast-paced work environment.
  • Must be able to receive money and accurately count back change.
  • Practices adequate security measures in cash handling, making frequent cash drops and maintaining a minimum amount of cash in the drawer.
  • Basic computer skills.
  • Report to work timely for each scheduled shift.


1. If you're hungry for a career that's fun, fast-paced and loaded with opportunity, then you've come to the right place. At Church's®, we're not your typical quick service restaurant. We make real comfort food that makes a difference in peoples' lives. And for over 60 years, our restaurant has been a place where hard-working people can get ahead and go on to do amazing things by serving others.

2. Church's Chicken is an equal employment opportunity employer and makes hiring and employment decisions without regard to race, color, religion sex, national origin, age, disability, genetic information or any other factor prohibited by applicable law.

  • Guest Services Representative

    4 weeks ago

    McAllen, United States Bluegreen Vacations - Bluegreen Corporation Full time

    The Customer Service Representative will serve two primary functions at the guest service desk in Simon malls. First, they will serve as the primary greeter for the GSD, engaging with customers inviting them to enter the sweepstakes and introducing t Guest Service, Representative, Customer Service, Guest, Retail, Hotel

  • Guest Service Representative

    4 weeks ago

    Mcallen, United States Nothing Bundt Cakes Full time

    At Nothing Bundt Cakes, the Guest Services Representative sweetens up the place, setting the mood and making a stop in the bakery an event worth posting about. You'll get to play party planner by helping guests order the right cake for their celebrations and making sure their orders go off without a hitch. You'll make everyone feel welcome, and you'll...

  • Guest Service Representative

    2 weeks ago

    Mcallen, United States Nothing Bundt Cakes Full time

    At Nothing Bundt Cakes, the Guest Services Representative sweetens up the place, setting the mood and making a stop in the bakery an event worth posting about. You'll get to play party planner by helping guests order the right cake for their celebrations and making sure their orders go off without a hitch. You'll make everyone feel welcome, and you'll...

  • Guest Service Representative

    4 weeks ago

    McAllen, United States Nothing Bundt Cakes #152 Full time

    Job DescriptionJob DescriptionAt Nothing Bundt Cakes, the Guest Services Representative sweetens up the place,setting the mood and making a stop in the bakery an event worth posting about. Youllget to play party planner by helping guests order the right cake for their celebrationsand making sure their orders go off without a hitch. Youll make everyone...

  • Guest Service Representative

    2 weeks ago

    McAllen, United States Nothing Bundt Cakes #152 Full time

    Job DescriptionJob DescriptionAt Nothing Bundt Cakes, the Guest Services Representative sweetens up the place,setting the mood and making a stop in the bakery an event worth posting about. Youllget to play party planner by helping guests order the right cake for their celebrationsand making sure their orders go off without a hitch. Youll make everyone...

  • Guest Service Representative

    4 weeks ago

    McAllen, United States Nothing Bundt Cakes Full time

    At Nothing Bundt Cakes, the Guest Services Representative sweetens up the place, setting the mood and making a stop in the bakery an event worth posting about. You'll get to play party planner by helping guests order the right cake for their celebrations and making sure their orders go off without a hitch. You'll make everyone feel welcome, and you'll create...

  • Guest Experience Lead | La Plaza Mall

    3 weeks ago

    Mcallen, United States Lululemon Athletica Inc Full time

    Location: United States of America State/Province/City: Texas City: McAllen Business Unit: Store Time Type: Full-time Back Apply Share * * * Description & Requirements Who We Are lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional...

  • Guest Experience Lead | La Plaza Mall

    4 days ago

    Mcallen, United States Lululemon Athletica Inc Full time

    Location: United States of America State/Province/City: Texas City: McAllen Business Unit: Store Time Type: Full-time Back Apply Share * * * Description & Requirements Who We Are lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional...

  • Full Service Server

    2 weeks ago

    McAllen, United States Ilforno Brands Full time

    We are looking to recruit an enthusiastic food server to oversee, enhance, and ensure a pleasant dining experience for our guests. The food server will maintain a positive and respectful relationship with team members, engage with guests in a professional, dignified manner, and inform management of potential service and product issues before they arise. You...

  • Full Service Server

    3 weeks ago

    McAllen, United States Ilforno Brands Full time

    We are looking to recruit an enthusiastic food server to oversee, enhance, and ensure a pleasant dining experience for our guests. The food server will maintain a positive and respectful relationship with team members, engage with guests in a professional, dignified manner, and inform management of potential service and product issues before they arise. You...

  • Service Support

    3 weeks ago

    Mcallen, United States Dave & Buster's, Inc. Full time

    Job Description: Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome! Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K,...

  • Winner's Circle

    2 weeks ago

    McAllen, United States Dave & Buster Full time

    Job Description: Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome! Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K,...

  • Sales & Customer Service Associate

    6 days ago

    McAllen, United States Massage Envy Full time

    Overview Where Better Careers Begin!Massage Envy Las Fuentes Do you have a passion for helping others? At the Massage Envy Las Fuentes franchise, we support and inspire you to be your best while we work together to help clients feel their best. As a team, we're committed to delivering an excellent experience and growing our member base to help more people on...

  • Sales & Customer Service Associate

    4 weeks ago

    McAllen, United States Massage Envy Full time

    Overview Where Better Careers Begin!Massage Envy Las Fuentes Do you have a passion for helping others? At the Massage Envy Las Fuentes franchise, we support and inspire you to be your best while we work together to help clients feel their best. As a team, we're committed to delivering an excellent experience and growing our member base to help more people on...

  • Sales & Customer Service Associate

    2 weeks ago

    McAllen, United States Massage Envy Full time

    Overview Where Better Careers Begin! Massage Envy Las Fuentes Do you have a passion for helping others? At the Massage Envy Las Fuentes franchise, we support and inspire you to be your best while we work together to help clients feel their best. As a team, we're committed to delivering an excellent experience and growing our member base to help...

  • Sales & Customer Service Associate

    2 weeks ago

    McAllen, United States Massage Envy Full time

    Overview Where Better Careers Begin! Massage Envy Las Fuentes Do you have a passion for helping others? At the Massage Envy Las Fuentes franchise, we support and inspire you to be your best while we work together to help clients feel their best. As a team, we're committed to delivering an excellent experience and growing our member base to help...

  • Retail Sales Associate

    4 weeks ago

    McAllen, United States Amazing Lash Studio Full time

    Overview: ***ATTENTION DO NOT CONTACT THE STUDIO LOCATION FOR INFORMATION, THE POSITION IS MANAGED BY THE REGIONAL TEAM AND WILL CONTACT YOU IF YOUR PROFILE FITS THE POSITION REQUIREMENTS****** RETAIL SALES / FRONT DESK OPPORTUNITY Benefits: Starting salary from $11 plus bi-weekly bonus. Paid Time Off, Anniversary Bonus Free services benefits Membership...

  • Retail Sales Associate

    2 weeks ago

    McAllen, United States Amazing Lash Studio Full time

    Overview: ***ATTENTION DO NOT CONTACT THE STUDIO LOCATION FOR INFORMATION, THE POSITION IS MANAGED BY THE REGIONAL TEAM AND WILL CONTACT YOU IF YOUR PROFILE FITS THE POSITION REQUIREMENTS****** RETAIL SALES / FRONT DESK OPPORTUNITY Benefits: Starting salary from $11 plus bi-weekly bonus. Paid Time Off, Anniversary Bonus Free services benefits Membership...

  • Service Advisor

    2 weeks ago

    McAllen, United States Kahlig Auto Group Full time

    Job DescriptionJob DescriptionService Advisor – AutomotiveWe need a Service Advisor who is an expert in the art and science of customer service. Must be able to greet guests, schedule appointments and act as a liaison between customers and service techs. If you can make customers feel welcome and confident that their needs are being met, then our...

  • Ojos Locos

    2 months ago

    McAllen, United States Ojos Locos Full time

    As Chica (Hostess), interact with, entertain and provide the best class in service and hospitality to every guest. The Chica’s are required to sell food and beverages to guests, answer questions about the menu and food, provide customer service and help maintain the cleanliness of the restaurant. You are the first impression of the restaurant and set the...