Senior Program Manager

2 weeks ago

Tempe, United States Virtual Full time

Vaco is searching for a experienced Program Manager who will provide leadership and facilitation of the Microsoft Global One Tenant (AD, O365, Azure) program. The position is responsible for planning, coordination, communicating and hiring the deployment team for the program delivery. This includes oversight of multiple work streams required to manage, develop, test and deliver the desired end state of globalizing the Microsoft Tenant; AD, O365 and Azure. This individual will apply proven communication, problem-solving and leadership skills to guide and assist teams comprised of both business and technical resources to complete the multi-year program across Europe and North America.

ESSENTIAL JOB FUNCTIONS:

Invoice and budget management including forecasting and accruals. Define program scope, goals and deliverables that support business goals in collaboration with senior management and stakeholders. Effectively communicate program expectations to team members and stakeholders in a timely and clear fashion. Liaise with program stakeholders and technical teams on an ongoing basis. Set and continually manage program expectations with team members and other stakeholders. Plan and schedule program timelines and milestones using appropriate tools. Track program milestones and deliverables. Determine the frequency and content of status reports from the program team, analyze results, and troubleshoot problem areas. Define program success criteria and disseminate them to involved parties throughout program life cycle. Conduct project post-mortems and create a recommendations report in order to identify successful and unsuccessful program elements. Develop best practices and tools for program execution and management. PREPARE DEPLOYMENT PLAN:

Estimate the resources and participants needed to achieve project goals. Assist in the hiring process of the deployment team members needed. Facilitate the deployment solutioning with the program architect. Create the project Charter, budget, business case and deployment plan to seek funding approval to continue the multi-year deployment phase.

OPERATIONAL MANAGEMENT:

Direct and manage program development from beginning to end. Develop full-scale program plans and associated communications documents. Delegate tasks and responsibilities to appropriate personnel. Identify and resolve issues and conflicts within the program team. Identify and manage program dependencies and critical path. Develop and deliver progress reports, proposals, requirements documentation, and presentations. Proactively manage changes in program scope, identify potential crises, and devise contingency plans. Coach, mentor, motivate and supervise program team members and contractors, and influence them to take positive action and accountability for their assigned work. Build, develop, and grow any business relationships vital to the success of the program. REQUIREMENTS:

Knowledge and experience in managing the merging of multiple Microsoft tenants and Active Directory domains & forests Bachelor’s Degree in an information technology and/or management field, and/or equivalent management and work experience 5-7 years of IT management experience with deep knowledge of IT Project Management. Knowledge of service, quality assurance, hardware, and application delivery. Proven experience with managing vendors. Excellent project management skills and substantial exposure to project-based work structures. Excellent understanding of the organization’s goals and objectives. Knowledge of applicable data privacy practices and laws. Excellent written and oral communication skills. Excellent listening and interpersonal skills. Strong customer-service orientation. Highly self-motivated and directed. Keen attention to detail. Ability to effectively prioritize and execute tasks in a high-pressure environment.

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