Commercial Insurance Account Manager

2 weeks ago


Gardendale, United States Higginbotham Insurance Agency Full time
Byars Wright, a Higginbotham partner, has an immediate opening for a Commercial Insurance Account Manager for our Birmingham, AL office.

A Commercial Insurance Account Manger helps align our services to the goals and objectives of our customers. This role assists the Commercial Lines team in maintaining relationships with clients and provides a variety of administrative support.

Below are a few of the responsibilities of this role:

  • Respond to clients' needs by producing binders, certificates, policies, and other related items accurately and on time
  • Inform and educate customers about coverages, exclusions, and exposures; then assist customers in making appropriate coverage changes
  • Prepare proposals and applications, and also submit them to the insureds and carriers
  • Explain audit procedures to clients and review interim reports for coverage adequacy
  • Manage customer retention according to agency protocols as well as any policy changes
  • Assists with preparing/executing bonds as needed
  • Update the agency management system with pertinent information
  • Handle all phone calls and walk in activity by clients, carriers, or others
  • Use every contact as an opportunity to round the account and review coverages the insured needs; communicate those needs successfully
  • Actively refer clients to Life and Benefits Department and to Personal Lines
  • Strive to make every endeavor effortless for our customers and team members
Location:
  • Birmingham, AL orGardendale, AL
Experience:
  • 3-5 years of commercial insurance experience required
  • Epic knowledge not required, but similar systems preferred
  • Alabama P&C License preferred
Perks & Benefits:
  • Generous employee benefits package which includes a robust wellness program
  • Employee Ownership Opportunities
  • Career progression opportunity - the potential for growth within the company

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