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Assistant Service Manager

2 months ago

Denton, United States Highmarkres Full time

** Assistant Service Manager**

**Job Category****:** Maintenance **Requisition Number****:** ASSIS005513 Showing 1 location **Job Details**

**Description**

**Purpose:** Assist with organizing, directing and managing the overall maintenance and preservation of the Community with 450 units and/or more.

**Qualifications:**

* Minimum of 3 years of experience in make-ready and on-site apartment maintenance

* Must have average written and oral communication skills in English

* Bilingual in Spanish a plus

* Must be able to direct, motivate, train and develop subordinates

* General knowledge of building codes and laws applicable to the community (i.e. Freon recover, electrical, plumbing, swimming pools)

* High school diploma

* Valid drivers license and reliable transportation

* Leadership skills

**Special Licenses or Certificates Required:** A/C Certification I & II

**Essential functions include (but are not limited to):**

* Assists the Service Manager in all maintenance related task:

+ Supervising maintenance staff and ensure all areas of the community are maintained.

+ Supervises proper levels of inventory, as needed with approval

+ Assist with contractors and become knowledgeable of competitive pricing of supplies

+ Implementing, and supervising training program for the use of safety equipment in keeping with SDS

+ Tracking, monitoring and following up on resident work orders in Yardi to ensure requests are completed within 24 hours

+ Apartment inspections and walk through check list on all vacant units

* Must be able to lead and mentor the maintenance staff by assisting with skill development and knowledge

* Assist by leading the maintenance staff by example

* Responds to emergency calls thru the on-call monitoring service per policy

* Makes general appliance repairs, carpet repairs, A/C repairs and electrical repairs

* Performs carpentry work, welding, painting and plumbing duties as required

* Moves appliances, with assistance, using appliance Dolly

* Installs appliance and electrical fixtures as required

* Reports any maintenance problems and ensure repairs are correctly completed in a timely manner

* Lead and/or participates in an ongoing community preventive maintenance program

* Adheres to and complies with company safety policies and rules and OSHA safety standards that are applicable for the safe performance of the jobs

* Participate in training program for the use of safety equipment in keeping with SDS

* Assists Team in achieving positive Satisfacts reports by providing professional and courteous customer service.

* Assists with resident functions as required

* Maintains courteous and helpful demeanor with resident, prospective residents, co-workers, vendors, etc.

* Works on-call, overtime, weekends, holiday and evening work as required

* Must have mode of communication in which to be contacted at home and to respond in cases of emergency

* May be transferred or assigned to work at another Highmark Community

* Complies with all policies as outlined in the Operations Manual

* Adheres to company key procedures

* Maintains a clean and orderly shop

* Performs other duties as assigned by Service Manager (Community Director and/or Assistant Community Director in Service Managers absence)

#CTR

**Qualifications**

**Skills**

**Behaviors**

**:**

**Motivations**

**:**

**Education**

**Preferred**

Technical/other training or better in Other.

**Experience**

**Licenses & Certifications**

**Preferred**

Drivers License

A/C Cert 1

A/C Cert 2

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