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Lead Program Specialist, Global Programs

2 months ago

Santa Barbara, United States University of California, Santa Barbara Full time

Job Posting Details Payroll Title: Student Services Advisor 4 Job Code: 004576 Job Open Date: 9/13/24 Application Review Begins: 9/30/24; open until filled Department Code (Name): EAPQ (Education Abroad Program Loc Q) Percentage of Time: 100% Union Code (Name): 99 (Non-Represented) Employee Class (Appointment Type): Staff (Career) FLSA Status: Exempt Salary Grade: Grade 21 Pay Rate/Range: The budgeted salary range that the University reasonably expects to pay for this position is $69,500 to $83,000/year. Work Location: UCEAP Working Days and Hours: M-F, 8:00am - 5:00pm Pacific time or similar schedule Benefits Eligibility: Full Benefits Type of Remote or Hybrid Work Arrangement: Hybrid (Both UC & Non-UC locations). On-site presence will be required for leadership and staff meetings, delegation visits, training sessions, and for periodic meetings with direct report staff members. Brief Summary of Job Duties: The Lead Program Specialist is a technical leader with a high degree of knowledge in the overall field and recognized expertise in specific areas; problem-solving frequently requires analysis of unique issues/problems without precedent and/or structure. May manage programs that include formulating strategies and administering policies, processes, and resources; functions with a high degree of autonomy. Applies advanced, specialized student services expertise, advises on complex student issues. Identifies systemic problems and issues and proposes solutions to management. Reporting to the Managing Supervisor (Manager), the Lead Program Specialist provides leadership to the Program Specialist team and serves as the primary operating liaison between the University of California Education Abroad Program, Systemwide Office (UCEAP) and (a) UC Study Center staff worldwide; (b) Study Abroad offices on the UC campuses; and (c) UC students participating in UCEAP. Required Qualifications: Bachelor's degree in related area and/or equivalent experience/training. Six or more years of relevant experience, including two or more years of administrative experience, or equivalent combination of education, training, and work experience. Excellent oral and written communication skills. Sound judgment, with decision-making and problem-solving skills. Ability to develop original ideas to solve problems. Ability to work collaboratively and coordinate within a complex organization. Interpersonal skills, multicultural competencies, and ability to work with diverse populations. Previous project management experience. Proficient in Microsoft Office, including MS Teams and SharePoint or equivalent. Previous experience with enrollment management systems, productivity, and database management software. Knowledge of web and social media tools. Experience interpreting and applying government or other organizational policies, requirements, or regulations. Preferred Qualifications: Knowledge of UC policies and procedures. Experience in implementing international education programs. Familiarity with international institutions of higher education. Experience with social media platforms and services. Special Conditions of Employment: The UCEAP Systemwide Office is located in Goleta, CA (near the UCSB campus). Type of work arrangement eligibility: Hybrid. Satisfactory conviction history background check. UCSB is a Tobacco-Free environment. Position requires occasional travel to UC campuses, conferences, and/or program sites abroad. UC Vaccination Programs Policy: As a condition of employment, you will be required to comply with the University of California Policy on Vaccinations Programs. Equal Opportunity/Affirmative Action Statement: UC Santa Barbara is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age or protected veteran status. #J-18808-Ljbffr