Delivery Operations Specialist

2 weeks ago

Natick, United States Lucid Motors Full time

The role of the

Delivery Operations Specialist

is to ensure a smooth and seamless process leading to an exceptional customer experience for every delivery within their studio. This role will be responsible for preparing the vehicles for delivery, prepping necessary customer paperwork with a focus on highest degree of accuracy, and helping execute all steps necessary throughout the delivery day. We prioritize a world-class customer service experience, and our Delivery Operations Specialist play a key role in continuing to build upon the Lucid Motors brand through their organization and support of the sales team throughout the delivery day.

Our ideal candidate has an unwavering commitment to the accurate collection and recording of customer information and possesses demonstrable interpersonal and communication skills. You are meticulously detailed, well-organized, and understand the critical nature of setting daily priorities. You are an active listener, attentive and articulate, capable of balancing the technical (mind) with the creative (heart) that helps customers on their journey with Lucid.

The Delivery Operations Specialist role combines operations and customer service requiring a high degree of detail orientation and passion for providing an exceptional customer experience.

Quality Assurance

Perform and verify vehicle intake inspection and ensure inbound cars comply with quality standards per Lucid’s defined quality intake assessment

Liaise with Service team in case of required repair work

Delivery Support

Prepare vehicle and delivery area for the customer delivery experience

Print, prepare, audit, and upload required paperwork to complete delivery and register vehicle

Support Delivery Associate with ceremony

Supporting delivery orientations as required

Assist with daily operations as needed

Inventory Management

Monitor and manage the locations physical vehicle inventory by partnering with internal allocations team to inform of needs and gaps.

Ensure inventory is well-maintained and appealing

Coordinate with internal teams for inventory vehicle requests as needed

Logistics Coordination

Track status of built-to-order / inbound inventory vehicles and work with logistics and transportation teams in case of delays

Update Sales team on status of vehicle readiness

Requesting and tracking final mile vehicle requests for customer transport or relocations

Qualifications

2+ years of professional experience in operations or support role.

Passion for a fast-paced, high-growth environment.

Detail-oriented and focused on providing great experiences by improving efficiencies.

Self-starter and quick thinker with high attention to detail who thrives in ambiguous and rapidly changing situations.

Excellent interpersonal and organizational skills with the ability to relentlessly prioritize.

Willingness to be hands-on with all delivery operations.

Ability to work evenings and weekends in a retail environment

Valid driver’s license with no suspensions within the past year

Physical requirements include the ability to twist, bend, squat, reach, and stand for extended periods of time with or without reasonable accommodation

Preferred:

Proficiency with Salesforce or other CRM.

Prior experience in the automotive sector.

A Bachelor’s degree is preferred, or equivalent experience in business, marketing or related discipline

#J-18808-Ljbffr

  • Delivery Operations Specialist

    2 weeks ago

    Natick, United States CareerBuilder Full time

    The role of the Delivery Operations Specialist is to ensure a smooth and seamless process leading to an exceptional customer experience for every delivery within their studio. This role will be responsible for preparing the vehicles for delivery, prepping necessary customer paperwork with a focus on highest degree of accuracy, and helping execute all steps...

  • Vehicle Delivery Operations Specialist

    1 week ago

    Natick, United States Lucid Motors Full time $29

    The role of the Delivery Operations Specialist is to ensure a smooth and seamless process leading to an exceptional customer experience for every delivery within their studio.  This role will be responsible for preparing the vehicles for delivery, prepping necessary customer paperwork with a focus on highest degree of accuracy, and helping execute all steps...

  • Facilities Process Specialist

    3 weeks ago

    Natick, United States Ladgov Corporation Full time

    Job DescriptionJob DescriptionJob title: Food Equipment HandlerLocation: Natick, MA Travel: N/ADuties:The applicant shall Ensure food processing assets in production areas are clean and sanitary and in top working condition daily.The applicant shall assist food technologists with setup and breakdown of food processing equipment and product development...

  • Senior Corporate Communications Specialist

    3 weeks ago

    Natick, United States Cognex Corporation Full time

    About us- Cognex is the largest, most successful and recognized global player in industrial machine vision! We are a financially strong, international company with no debt and have been in business for over 40 years. Using advanced optics, image sensors and artificial intelligence software Cognex vision and ID systems capture an image then analyze it to make...

  • Senior Corporate Communications Specialist

    Found in: Appcast Linkedin GBL C2 - 3 weeks ago

    Natick, United States Cognex Corporation Full time

    About us- Cognex is the largest, most successful and recognized global player in industrial machine vision! We are a financially strong, international company with no debt and have been in business for over 40 years. Using advanced optics, image sensors and artificial intelligence software Cognex vision and ID systems capture an image then analyze it to make...

  • Marketing Representative

    3 weeks ago

    Natick, United States PuroClean Certified Restoration Specialist of Auburn Full time

    Job DescriptionJob DescriptionMarketing RepresentativeWe offer zoom interviews as well as in person!Perks:Online Mobile CoursesFlexible SchedulingPaid Training for Career AdvancementOpportunity to Help People in Times of NeedAggressive Competitive WagesCompany and Culture:PuroClean, a leader in emergency property restoration services, helps families and...

  • Marketing Representative

    3 days ago

    Natick, United States PuroClean Certified Restoration Specialist of Auburn Full time

    Job DescriptionJob DescriptionMarketing RepresentativeWe offer zoom interviews as well as in person!Perks:Online Mobile CoursesFlexible SchedulingPaid Training for Career AdvancementOpportunity to Help People in Times of NeedAggressive Competitive WagesCompany and Culture:PuroClean, a leader in emergency property restoration services, helps families and...

  • Production Manager

    6 days ago

    Natick, United States CareerBuilder Full time

    The applicant shall Ensure food processing assets in production areas are clean and sanitary and in top working condition daily. The applicant shall assist food technologists with setup and breakdown of food processing equipment and product development workstations. The applicant shall breakdown, clean and reassemble food processing equipment in accordance...

  • Production Manager

    2 weeks ago

    Natick, United States LADGOV CORPORATION Full time

    Job title: Food Equipment HandlerLocation: Natick, MA Travel: N/ADuties:The applicant shall Ensure food processing assets in production areas are clean and sanitary and in top working condition daily.The applicant shall assist food technologists with setup and breakdown of food processing equipment and product development workstations.The applicant shall...

  • Food Safety Consultant

    3 weeks ago

    Natick, United States Ladgov Corporation Full time

    Job DescriptionJob DescriptionJob title: Food Equipment HandlerLocation: Natick, MA Travel: N/ADuties:The applicant shall Ensure food processing assets in production areas are clean and sanitary and in top working condition daily.The applicant shall assist food technologists with setup and breakdown of food processing equipment and product development...

  • Food Safety Consultant

    3 weeks ago

    Natick, United States Ladgov Corporation Full time

    Job DescriptionJob DescriptionJob title: Food Equipment HandlerLocation: Natick, MA Travel: N/ADuties:The applicant shall Ensure food processing assets in production areas are clean and sanitary and in top working condition daily.The applicant shall assist food technologists with setup and breakdown of food processing equipment and product development...

  • Food Service Worker

    2 weeks ago

    Natick, United States Ladgov Corporation Full time

    Job DescriptionJob DescriptionJob title: Food Equipment HandlerLocation: Natick, MA Travel: N/ADuties:The applicant shall Ensure food processing assets in production areas are clean and sanitary and in top working condition daily.The applicant shall assist food technologists with setup and breakdown of food processing equipment and product development...

  • Food Service Worker

    2 weeks ago

    Natick, United States Ladgov Corporation Full time

    Job DescriptionJob DescriptionJob title: Food Equipment HandlerLocation: Natick, MA Travel: N/ADuties:The applicant shall Ensure food processing assets in production areas are clean and sanitary and in top working condition daily.The applicant shall assist food technologists with setup and breakdown of food processing equipment and product development...

  • Food Service Worker

    2 weeks ago

    Natick, United States Ladgov Corporation Full time

    Job DescriptionJob DescriptionJob title: Food Equipment HandlerLocation: Natick, MA Travel: N/ADuties:The applicant shall Ensure food processing assets in production areas are clean and sanitary and in top working condition daily.The applicant shall assist food technologists with setup and breakdown of food processing equipment and product development...

  • Cook

    2 weeks ago

    Natick, United States Ladgov Corporation Full time

    Job DescriptionJob DescriptionJob title: Food Equipment HandlerLocation: Natick, MA Travel: N/ADuties:The applicant shall Ensure food processing assets in production areas are clean and sanitary and in top working condition daily.The applicant shall assist food technologists with setup and breakdown of food processing equipment and product development...

  • Food Handler

    2 weeks ago

    Natick, United States Ladgov Corporation Full time

    Job DescriptionJob DescriptionJob title: Food Equipment HandlerLocation: Natick, MA Travel: N/ADuties:The applicant shall Ensure food processing assets in production areas are clean and sanitary and in top working condition daily.The applicant shall assist food technologists with setup and breakdown of food processing equipment and product development...

  • Kitchen Equipment technician

    3 weeks ago

    Natick, United States Ladgov Corporation Full time

    Job DescriptionJob DescriptionJob title: Food Equipment HandlerLocation: Natick, MA Travel: N/ADuties:The applicant shall Ensure food processing assets in production areas are clean and sanitary and in top working condition daily.The applicant shall assist food technologists with setup and breakdown of food processing equipment and product development...

  • Production Manager

    2 weeks ago

    Natick, United States Ladgov Corporation Full time

    Job DescriptionJob DescriptionJob title: Food Equipment HandlerLocation: Natick, MA Travel: N/ADuties:The applicant shall Ensure food processing assets in production areas are clean and sanitary and in top working condition daily.The applicant shall assist food technologists with setup and breakdown of food processing equipment and product development...

  • Food Technician

    3 weeks ago

    Natick, United States Ladgov Corporation Full time

    Job DescriptionJob DescriptionJob title: Food Equipment HandlerLocation: Natick, MA Travel: N/ADuties:The applicant shall Ensure food processing assets in production areas are clean and sanitary and in top working condition daily.The applicant shall assist food technologists with setup and breakdown of food processing equipment and product development...

  • Facilities Planner

    2 weeks ago

    Natick, United States Ladgov Corporation Full time

    Job DescriptionJob DescriptionJob title: Food Equipment HandlerLocation: Natick, MA Travel: N/ADuties:The applicant shall Ensure food processing assets in production areas are clean and sanitary and in top working condition daily.The applicant shall assist food technologists with setup and breakdown of food processing equipment and product development...