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Loan Operations Specialist I

2 months ago

Fishers, United States First Internet Bank Full time
Job Details

Job Location
First Internet Bank of Indiana Fishers - Fishers, IN

Position Type
Full Time

About the Position:

As a Loan Operations Specialist I, you will perform daily functions required to support all lending lines of business including Consumer and Commercial Lending. You will interface with internal/external customers to ensure great customer experience when boarding and servicing loans while completing work in a timely, efficient manner.

What You Will Do:
  • Perform loan boarding, servicing functions, imaging documents, lien perfection for various collateral types, while performing internal/external customer service as needed
  • Identify problems or errors in documentation and resolve with appropriate party
  • Responsible for day to day support and responsibilities attached to Loan Operations
  • Meet performance goals for accuracy, productivity and customer service as defined
  • Work with team members to support each department and supply back up coverage when needed
  • Participate in project work as assigned
  • Complete compliance training as assigned
  • Perform other duties as assigned
What We're Looking For:
  • Minimum of a high school degree required, some college is preferred
  • Minimum of one year experience boarding and servicing commercial loan packages preferred for various loan types including Single-Tenant Leasing, Commercial and Industrial Lending, and Construction
  • Minimum one year of experience boarding or servicing consumer loan packages preferred for various loan types including Mortgage, Automobile, and personal loans
  • Minimum of one year prior operational service experience in a bank setting preferred
  • Minimum of one year customer service experience in a bank setting preferred
  • Strong administrative skills, including computer/word processing skills
Working Conditions/Demands:
  • Professional office setting.
  • Primarily sedentary position requiring long periods of time working at a computer.
  • Must be able to move throughout the office and buildings to obtain or relay information.
  • Must be able to perform the essential functions of the position with or without reasonable accommodation.
Who Are We?

We're not just another bank and we're not looking for just another employee. Since 1999, First Internet Bank has been dedicated to finding a better way to bank and doing things that have never been done before. Yes, we really were the first state-charted, FDIC insured bank to operate entirely online and we have been leading the way ever since.

We seek the game changers, the innovators...those who challenge the status quo because change really is the only constant. Ready to join a team of imaginative, driven individuals like you? It's your career, you deserve to imagine more. Keep reading, we think you will like you what see.

Why Join Us?

Our success has been driven, in part, by four core competencies - customer focus, teamwork, adaptability and initiative. Collectively they define our actions and are at the heart of all we do. As a result, we've been fortunate to have been named numerous times as an Indianapolis Star Top Workplace and one of the Best Banks to Work For Headquartered in downtown Fishers, our newly-built, state-of-art 175,000 square foot facility headquarters was designed with our team in mind and features an 18,000 square foot open air deck named "The Backyard", with fire pits, covered pergola, waterfall and foliage to create a momentary escape from the work day. Beyond that, the onsite fitness center with the latest equipment and ergonomically-designed workstations help promote health and wellness. Have we mentioned free snacks, soft drinks and beer available on tap? Want more? How about a flexible work schedule, unlimited volunteer time off and social events to bring us all together to have some more. Why just imagine more, take the "first" step and apply today.

Our benefits package includes the following and so much more:
  • Medical Dental, Vision Insurance
  • 401(k) Retirement Plan with Generous Match
  • Tuition Reimbursement
  • 3 Weeks Paid Vacation Plus Paid Holidays
  • Paid Volunteer Time
  • Business Apparel Allowance

Equal Opportunity Employer - Women, Minorities, Veterans and Individuals with Disabilities

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The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c). Click here to read more.