HR Operations Specialist

3 weeks ago


Atlanta, United States RaceTrac Petroleum Full time

RaceTrac Company OverviewJob Description:The HR Operations Specialist is responsible for the resolution of Tier 1 employee and manager inquiries and requests across one or more HR centers of expertise. Following the guidelines put in place by the HR Operations Team Lead or the impacted center of expertise, this individual will use case management tools to respond to, track, and/or escalate employee and manager inquiries within a defined SLA. Responsibilities:With exceptional customer service at the forefront, uses case management tools to respond to and tracks employee and manager inquiries within a defined SLA. May involve coordinating across multiple partners or escalating as appropriate.Administers all HR operations process support for employees and supervisors, including pre-hire, onboarding, and offboarding needs.Conducts data audits and executes corrective actions across multiple HR systems. Processes pertinent data changes as is appropriate.Services employee queries involving general operations or programs (e.g., new onboarding, general benefits related questions, employment verifications tasks, Workday navigation, etc.).Supports requests for information including employment verifications, subpoena requests, personnel file requests, etc.Follows prescribed guidelines as it relates to protection of sensitive information, confidentiality, etc.Creates and maintains effective FAQs and canned responses for commonly asked questions.Identifies gaps in processes, procedures, scripts, and FAQs, and creates and documents solutions for these gaps; knowledge share with other team members as appropriate.Additional duties as may be assigned from time to time.Qualifications:Excellent customer service and organizational skills with a strong aptitude for attention to detail.Excellent time management skills with a proven ability to meet pre-defined SLA's.Excellent speaking, writing, and listening skills; ability to effectively relay information while paying careful attention to the concerns or questions being posed.Working knowledge of MS Office applications (particularly Outlook, Teams, and Excel) and Google applications (gmail, docs, sheets).Operational experience with HCM tools and ticketing platforms strongly preferred, Workday and ServiceNow a plus.Ability to interpret and apply judgment according to directions or guidance.Working understanding of human resource principles, practices, and procedures.Bachelor's degree or equivalent combination of education and experience, including in an HR shared service environment, strongly preferred


  • HR Specialist

    2 weeks ago


    Atlanta, United States Novelis Full time

    The Novelis HR Services team is seeking a HR Specialist to join a team redefining the HR operating model and directly supporting employee life cycle activities and processes from recruiting to retirement. In this critical role, the selected candidate HR Specialist, Specialist, Data Entry, Operations, Manufacturing, Administrative, HR, Program


  • Atlanta, United States Integrated Technology Strategies, Inc. Full time

    Job DescriptionJob DescriptionSalary: Integrated Technology Strategies is a provider of information technology consulting. Digital transformation, improving business performance, developing strategies and enhancing value is at the core of what we are. Integrated Technology Strategies is looking to hire a ServiceNow Implementation Specialist HR to be a...


  • Atlanta, United States ExecuSource Full time

    Location: Atlanta, GA 30314 (in office, Monday-Friday) IMMEDIATE TEMP HR Specialist position available! We are currently representing a well established college in the Atlanta area, seeking TEMP HR specialist to join their team on a contractual basis. This position will last around 2 months, with the potential for extension based on circumstances. The HR...


  • Atlanta, United States Nlb Services Full time

    The Health & Welfare (H&W) Ask HR Specialist will serve as H&W Human Resources Service Delivery (HRSD) support to our benefits administrator, vendors and the business in order to align operational solutions with company requirements, goals, and objectives. Will be primarily focused on daily responses to employee questions within internal employee HR service...


  • Atlanta, United States Nlb Services Full time

    The Health & Welfare (H&W) Ask HR Specialist will serve as H&W Human Resources Service Delivery (HRSD) support to our benefits administrator, vendors and the business in order to align operational solutions with company requirements, goals, and objectives. Will be primarily focused on daily responses to employee questions within internal employee HR service...

  • Sr. HR Generalist

    7 days ago


    Atlanta, United States Insight Global Full time

    Skills & Qualifications:5+ years of diverse experience in Human Resources with demonstrated examples of managing complex payroll needsBachelor’s degreeSHRM or PHR certification, preferredProficient in HR Information Systems with experience in Paycor a bonusComfortable in the Microsoft Office ecosystem with high proficiency in ExcelCapable of producing high...

  • Sr. HR Generalist

    4 days ago


    Atlanta, United States Insight Global Full time

    Skills & Qualifications: 5+ years of diverse experience in Human Resources with demonstrated examples of managing complex payroll needs Bachelors degree SHRM or PHR certification, preferred Proficient in HR Information Systems with experience in Paycor a bonus Comfortable in the Microsoft Office ecosystem with high proficiency in Excel Capable of producing...

  • Sr. HR Generalist

    6 days ago


    Atlanta, United States Insight Global Full time

    Skills & Qualifications:5+ years of diverse experience in Human Resources with demonstrated examples of managing complex payroll needsBachelor’s degreeSHRM or PHR certification, preferredProficient in HR Information Systems with experience in Paycor a bonusComfortable in the Microsoft Office ecosystem with high proficiency in ExcelCapable of producing high...

  • Sr. HR Generalist

    7 days ago


    Atlanta, United States Insight Global Full time

    Skills & Qualifications:5+ years of diverse experience in Human Resources with demonstrated examples of managing complex payroll needsBachelor’s degreeSHRM or PHR certification, preferredProficient in HR Information Systems with experience in Paycor a bonusComfortable in the Microsoft Office ecosystem with high proficiency in ExcelCapable of producing high...

  • Sr. HR Generalist

    1 day ago


    Atlanta, United States Insight Global Full time

    Skills & Qualifications: 5+ years of diverse experience in Human Resources with demonstrated examples of managing complex payroll needs Bachelors degree SHRM or PHR certification, preferred Proficient in HR Information Systems with experience in Paycor a bonus Comfortable in the Microsoft Office ecosystem with high proficiency in Excel Capable of producing...


  • Atlanta, United States OpenGov Full time

    OpenGov is home to an exceptional team - passionate about our mission to power more effective and accountable government. By bringing the OpenGov Cloud to our nation's state and local government, we're transforming communities so they can thrive! Imagine yourself being able to help small business owners open their doors faster, ensuring our tax dollars are...


  • Atlanta, United States The Intersect Group Full time

    The Intersect Group is seeking an HR Operations Analyst for a great opportunity in the Atlanta area. This role is a hybrid, with 3 days in the office. Job Responsibilities for the HR Operations Analyst: Create and maintain HR dashboards. Manage compensation operations. Maintain the HR budget. Conduct forecasting and budgeting. Handle compensation surveys,...


  • Atlanta, United States Small Business Administration Full time

    Summary You will serve as Field Operations Specialist for the Small Business Administration (SBA), Office of Disaster Recovery and Resilience (ODR&R), Field Operations Center East - FOCE, Atlanta, Georgia. This position is responsible for leading the disaster field activities and staff assigned to support the ODA loan program for homeowners, renters,...


  • Atlanta, United States Norfolk Southern Full time

    Requisition 37523: B3 - HR Operations Analyst A resume helps you stand out to hiring managers and recruiters; your resume communicates your experience and your brand. While it is not required, we encourage you to include an up-to-date resume along with a job application to give you the best opportunity to be considered. A complete resume helps us to better...

  • HR Specialist

    3 days ago


    Atlanta, United States Exotec Full time

    Job DescriptionJob DescriptionExotec is at the forefront of technological excellence in order to redefine the relationship between humans and robots. Our solutions are contributing to the success of some of the largest brands in retail and e-Commerce by revolutionizing the way they fulfill their orders to the end consumers, all while mitigating labor...

  • HR Specialist

    5 days ago


    Atlanta, United States Exotec Full time

    Exotec is at the forefront of technological excellence in order to redefine the relationship between humans and robots. Our solutions are contributing to the success of some of the largest brands in retail and e-Commerce by revolutionizing the way they fulfill their orders to the end consumers, all while mitigating labor constraints and increasing workplace...


  • Atlanta, United States Norfolk Southern Corp. Full time

    Requisition 37523: B3 - HR Operations Analyst    A resume helps you stand out to hiring managers and recruiters; your resume communicates your experience and your brand. While it is not required, we encourage you to include an up-to-date resume along with a  job application to give you the best opportunity to be considered. A complete resume...


  • Atlanta, United States Norfolk Southern Corporation Full time

    Requisition 37523: B3 - HR Operations Analyst A resume helps you stand out to hiring managers and recruiters; your resume communicates your experience and your brand. While it is not required, we encourage you to include an up-to-date resume along with a job application to give you the best opportunity to be considered. A complete resume helps us to better...


  • Atlanta, United States Norfolk Southern Full time

    Operates regularly within the HRIS (SuccessFactors) executing various personnel and organizational changes Provides technical support, troubleshooting, training, and guidance to HRIS users. Compiles and analyzes HR metrics and data from a variety of Operations Analyst, Operations, Technical Support, HRIS, Analyst, Microsoft, Manufacturing, Transportation


  • Atlanta, United States Radancy Full time

    Radancy is transforming how companies connect with candidates through our Saas talent acquisition platform. As an Operations Specialist at Radancy, you'll work collaboratively to ensure the satisfaction and retention of our customers by efficiently a Operations Specialist, Operations, Talent Acquisition, Specialist, Manufacturing, Staffing