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Library Assistant II

2 months ago

Indianapolis, United States Marion Co Public Library Full time
Position Details
Title: Library Assistant II
Location: East 38th Street Branch
Hours: Full-time (40 hours / week)
Schedule: may vary, but will include day, evening, and weekend hours; including mandatory occasional Sundays
Starting Hourly Rate: $15.32
FLSA Status: Non-Exempt
Submission Deadline: September 18, 2024 at 11:59 pm. Please apply online at www.indypl.org. Candidates will be updated on their status via email, please no phone inquiries.

A successful candidate will...
- Have previous experience working with customers face to face.
- Have previous library experience, either via past job or volunteering (preferred but not required).
- Have a high school diploma or G.E.D.
- Be available to work day, evening, and weekend hours - including Sundays as assigned.
- Be able to work well in a team setting.
- Be able to navigate basic computer functions, including Microsoft Word, Excel, internet browsing, and be able to learn Library's computer systems with simple training.
- Be bilingual (preferred but not required).

What does the job look like?
  • Checks-out and renews materials to patrons. Assists patrons with questions regarding library policies, procedures and services, analyzing and making decisions regarding patron problems, using good and appropriate judgment.
  • Assists patrons with finding library materials, recommending titles, locating library materials at other branches and placing requests. Provides preliminary quick or ready reference assistance and refers in-depth research to Librarians on duty. Helps with summer reading desk.
  • Assists in collection management activities including general maintenance, sorting/shelving materials, weeding, reading shelves and moving materials as needed.
  • Evaluates items for circulation and fixes/deletes/sends items to proper department for thorough investigation. Sends damage letter to patrons and contacts patrons for missing/mismatched items.
  • Processes all outgoing and incoming materials in a timely manner. Checks items for damage and fixes/cleans material if possible. Processes and shelves holds. Checks items for RFID tags.
  • Assists patrons with library card applications.
  • Records and reports stats related to study room use; assists patrons with scheduling, reserving, and opening study rooms.
  • Learns and stays current on changing software including e-resources.
  • Prepares cash drawer and identifies reasons for overages and shortages. Prepares and delivers the bank deposit.
  • Accepts payments for overdue, lost and damaged materials, along with faxing, printing, copying services. Sets up payment plans as needed.
  • Instructs patrons and assists with computers, faxing, printing, copying and scanning.
  • Answers telephone inquiries.
  • Able to multitask while assisting patrons in a fast-moving atmosphere.
  • Able to work the normally scheduled work time for this position.
  • Able to cope with daily job-related stress and challenges.

    What's In It for You?
    We offer our employees a robust compensation package Our comprehensive benefits include: medical, dental and vision insurance coverage; 100% company-paid long term disability, low rates on group life coverage, a Library paid pension plan, 11 paid holidays each year, and generous amounts of PTO. The Library proudly promotes from within as part of a strong commitment to providing career growth opportunities for employees of all levels.

    We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and may perform pre-employment substance abuse testing.