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Branch Manager I

1 month ago

Los Angeles, United States TD Bank Group Full time

We are working to deliver a legendary mobile experience. If your experience is less than optimal, please visit us on a desktop or laptop. **Branch Manager I** 349475BR Retail Banking

Management Medicine Hat , AB February 15, 2022 **Company Overview** Tell us your story. Dont go unnoticed. Explain why youre a winning candidate. Think TD if you crave meaningful work and embrace change like we do. We are a trusted North American leader that cares about people and inspires them to grow and move forward. Stay current and competitive. Carve out a career for yourself. Grow with us. Heres our story: **Department Overview** At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long- lasting relationships with our customers. By understanding their needs and providing personalized financial solutions, our purpose is to help our customers and small businesses achieve their financial goals. We are looking for brand champions, relationship builders, and leading professionals with an understanding of market and economic trends that can build legendary customer experiences. Join TD Canada Trust and think like a customer, act like an owner, innovate with purpose and execute with an impact. **Job Description** **Branch Manager I,**

you will be contributing to our overall success through your exceptional leadership, customer experience and people management skills. In this role, you would be expected to: *

Develop, lead, and coach the team on customer advice conversations and strategies to improve the overall customer experience and increase employee and customer confidence *

Enhance branch processes within the budget to achieve operational excellence *

Administer the overall strategy for the branch by handling branch duties related to mutual funds, real estate secured credit and other compliance-related issues *

Work closely with Wealth and Business Banking to stay abreast of end-to-end processes, emerging issues and industry regulations *

Generate banking solutions demand by building effective customer relationships and referral sources while maintaining confidentiality and accuracy *

Serve as the highest point of escalation for the branch to resolve raised issues *

Cultivate an interconnected team to grow the business and maximize its efficiency, effectiveness and scale by finding improvement opportunities *

Build and lead a high performing team by using their talent optimally and ensuring their performance management activities are undertaken and completed as per human resources policies *

Provide both leadership and mentorship to the team and ensure ideal employee scheduling to meet customer demands in tight deadlines *

Help build informative, fair, and positive work environment by sharing skills and knowledge, promoting open dialogue and motivating team to achieve common goals and objectives **Requirements** *

Undergraduate degree with over 4 years of relevant experience *

Completion of Branch Compliance Officer (BCO) and IFIC or CSC Course *

In-depth knowledge of advanced investing and credit processes and risks to identify, track and resolve gaps effectively *

Proficiency in software tools including MS Office, and internet applications *

Strong communication skills to liaise with customers, employee and cross functional teams *

A thorough and accurate decision maker who can exercise discretion and judgement skills when working with confidential information *

A compassionate leader with demonstrated experience working in a fast-paced work environment through strong communication, organizational, planning and time management skills **Hours** 37.5 **Inclusiveness** At TD, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live and serve. If you require an accommodation for the recruitment/interview process (including alternate formats of materials, or accessible meeting rooms or other accommodation), please let us know and we will work with you to meet your needs. **Share this job** * Share by Mail **Job Description** As a **global Talent Acquisition Team**, we focus on finding great talents, anticipating business needs, and supporting our hiring managers to hire successfully. We are aiming for successful long-term hires and driving an innovative recruiting process with a great candidate experience. We look for Talent Acquisition Specialists that push the status quo and focus on finding innovative ways to attract talent. **Your role in the team:** * **Hire:** You will be responsible for the full life cycle recruitment for our UX-Design/Research candidates on all seniority levels within the R&D organization, including interviews, offers, negotiations and closing candidates. * **Bring in your experience:** Recommend ideas and strategies related to UX recruitment that will contribute to the hypergrowth of the company, implementing any new processes (also in sourcing passive candidates) and fine-tuning standard processes for recruiting. * **Partner:** Foster and cultivate relationships with candidates, internal stakeholders (e.g. our sourcing team) and leadership to deliver upon strategic long-term needs. As a trusted advisor youll coach and advise based on your knowledge in the IT market and the competitive landscape. * **Evangelize:** Be a passionate Dynatrace brand ambassador before, during, and after recruitment and work closely with our Employer Branding team. * **Organize:** Youll own multiple requisitions and balance moving quickly with a great candidate experience. Youll use your own judgment on how to best organize, prioritize and execute in a fast-paced environment.

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