Client Service Representative
2 weeks ago
We are currently seeking an experienced customer-oriented professional to join our team as a Client Service Representative. This role offers a unique opportunity to combine your exceptional client service skills with management experience, as you will have the potential to oversee a team of dedicated customer service associates once training is complete. If you have a proven track record in client service and leadership, this is an exciting opportunity to contribute to our organizations success.
Client Service Representative Core Responsibilities:
- Serve as our valued clients primary point of contact, providing exceptional support and building strong relationships.
- Understand clients needs, requirements, and objectives, and proactively offer customized solutions to meet their expectations.
- Lead and manage a team of customer service associates, providing guidance, coaching, and support to ensure service excellence.
- Conduct performance evaluations, set goals, and develop training programs to enhance the teams skills and productivity.
- Collaborate with cross-functional teams to ensure seamless service delivery, resolve client issues, and exceed customer satisfaction goals.
- Develop and maintain client service standards, policies, and procedures to ensure consistency and continuous improvement.
- Stay updated on industry trends, market dynamics, and competitive landscape to provide insights and contribute to business growth strategies.
- Handle escalated client inquiries and complaints, ensuring swift resolution and maintaining client satisfaction.
- Foster a positive and collaborative team culture, promoting a customer-centric mindset and driving employee engagement.
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Rochester, United States Paychex, Inc. Full timeIn this role, you will Support inbound call queue handling client calls questions regarding their insurance account Learn and maintain knowledge of Health & Benefit Insurance to develop a trusted relationship with our clients. Provide online support Client Service, Employee, Benefits, Representative, Customer Service, Insurance, Retail
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Client Support Representative
3 days ago
Rochester, United States Rochester Promotions Firm Full timeJob DescriptionJob DescriptionCH Promotions delivers the industry's most innovative and unforgettable client experience. We bring together products and solutions to enable businesses to build, operate, and grow their brand. We are eagerly searching for a driven and eager individual to step into our Client Support Representative role to help us achieve...
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Client Support Representative
2 weeks ago
Rochester, United States CH Promotions Full timeCH Promotions delivers the industry's most innovative and unforgettable client experience. We bring together products and solutions to enable businesses to build, operate, and grow their brand. We are eagerly searching for a driven and eager individual to step into our Client Support Representative role to help us achieve our lofty goals. The Client Support...
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Client Solutions Representative
1 week ago
Rochester, United States Rochester Promotions Firm Full timeJob DescriptionJob DescriptionDo you believe that all it takes is a little communication and a smile to solve most problems?Are you passionate about introducing solutions to clients they haven't even been aware of?Are you ready to grow your career and work for a company that you believe in?Three times yes? Then we need to meet you!CH Promotions is...
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Client Service Representative
2 weeks ago
Rochester, United States Paychex Full timeOverview Under a significant level of guidance and direction, provides customer service for one Paychex product. Uses prescribed guidelines to ensure good customer relations are maintained and customer claims and complaints are resolved fairly, effectively, and in accordance with Paychex policies and procedures. Responsibilities Discover Your Passion and...
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Client Solutions Representative
2 weeks ago
Rochester, United States Rochester Promotions Firm Full timeJob DescriptionJob DescriptionDo you believe that all it takes is a little communication and a smile to solve most problems?Are you passionate about introducing solutions to clients they haven't even been aware of?Are you ready to grow your career and work for a company that you believe in?Three times yes? Then we need to meet you!CH Promotions is...
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Service Desk Representative
5 days ago
Rochester, United States Integrated Resources Full timeJob Title: Service Desk Representative Location: Rochester hills, MI Duration: 7 months (Possible Extension) Schedule Notes: 2 Weeks of Training with variable shifts possible **Position is remote** Job Description : Duties: Provide technical support to customers for technologies including desktops and laptops, virtual machines, tablets,...
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Client Support Specialist
1 week ago
Rochester, United States Rochester Promotions Firm Full timeJob DescriptionJob DescriptionCH Promotions delivers the industry's most innovative and unforgettable client experience. We bring together products and solutions to enable businesses to build, operate, and grow their brand. We are eagerly searching for a driven and eager individual to step into our Client Support Representative role to help us achieve...
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Client Services Coordinator
6 days ago
Rochester, United States Manning & Napier Advisors Full timeSummary We are currently recruiting recent college graduates to join our Growth and Development Team as a Service Coordinator. An individual in this position will gain hands on experience within our Client Services Department, working in-tandem with service teams across sales channels to process and expedite client requests as well as assist with client...
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Client Services Coordinator
3 days ago
Rochester, United States Manning & Napier Full timeSummaryWe are currently recruiting recent college graduates to join our Growth and Development Team as a Service Coordinator. An individual in this position will gain hands on experience within our Client Services Department, working in-tandem with service teams across sales channels to process and expedite client requests as well as assist with client...
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Client Services Coordinator
1 week ago
Rochester, United States Manning & Napier Full timeSummaryWe are currently recruiting recent college graduates to join our Growth and Development Team as a Service Coordinator. An individual in this position will gain hands on experience within our Client Services Department, working in-tandem with service teams across sales channels to process and expedite client requests as well as assist with client...
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Client Services Coordinator
2 days ago
Rochester, United States Manning & Napier Full timeSummaryWe are currently recruiting recent college graduates to join our Growth and Development Team as a Service Coordinator. An individual in this position will gain hands on experience within our Client Services Department, working in-tandem with service teams across sales channels to process and expedite client requests as well as assist with client...
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Client Services Associate
3 weeks ago
Rochester, United States FIG Talent Solutions Full timeJOIN OUR TEAM TODAY!One of our leading Financial Planning Offices is expanding operations to better service their growing client base.YOUR ROLE:As a direct point of contact for prospects and clients, you will be responsible for the delivery of administrative tasks within the office.HOW YOU WILL MAKE AN IMPACT:First-line of contact for prospective and current...
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Client Services Associate
3 weeks ago
Rochester, United States FIG Talent Solutions Full timeJOIN OUR TEAM TODAY!One of our leading Financial Planning Offices is expanding operations to better service their growing client base.YOUR ROLE:As a direct point of contact for prospects and clients, you will be responsible for the delivery of administrative tasks within the office.HOW YOU WILL MAKE AN IMPACT:First-line of contact for prospective and current...
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Client Services Associate
3 weeks ago
Rochester, United States FIG Talent Solutions Full timeJOIN OUR TEAM TODAY!One of our leading Financial Planning Offices is expanding operations to better service their growing client base.YOUR ROLE:As a direct point of contact for prospects and clients, you will be responsible for the delivery of administrative tasks within the office.HOW YOU WILL MAKE AN IMPACT:First-line of contact for prospective and current...
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Client Services Associate
2 weeks ago
Rochester, United States TransPerfect Full timeTransPerfect Is More Than Just a Job… Our greatest asset is our people, and nothing is more important to us than ensuring that everyone knows that. Each of our 100+ offices has its own individual identity, and each also has its own unique rewards. Who We Are Do you want to work for the global leader in the language services and technology industry? Are...
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Client Services Associate
2 weeks ago
Rochester, United States TransPerfect Full timeTransPerfect Is More Than Just a Job... Our greatest asset is our people, and nothing is more important to us than ensuring that everyone knows that. Each of our 100+ offices has its own individual identity, and each also has its own unique rewards. Who We Are Do you want to work for the global leader in the language services and technology industry? Are you...
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Guest Service Representative
1 week ago
Rochester, United States TPI Hospitality Full timeHomewood Suites by Hilton, Rochester, MN Part-Time/ Salary: $16/hr to $17/hr Shifts: 3 pm to 11 pm (Weekend Availability Needed) We're looking for a positive and professional hotel front desk agent to deliver an exceptional experience to every guest Guest Service, Representative, Guest, Service, Hospitality, Retail, Hotel
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Guest Service Representative
1 week ago
Rochester, United States TPI Hospitality Full timeCourtyard by Marriott - Downtown Rochester, MN Full-Time/ Salary: $15.50/hr to $17.50/hr Shifts: 3 pm to 11 pm At our highly-regarded property, we're searching for more than just a front desk agent - we're seeking a true hospitality enthusiast with Guest Service, Representative, Guest, Service, Hospitality, Retail
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Parking Service Representative
4 weeks ago
Rochester, United States University of Rochester Full timeJob DescriptionJob DescriptionPosition Summary:Act as a representative in disseminating information concerning Parking & Transportation at the University of Rochester to the community & visitors. Provide services and conduct transactions that ensure the effective and efficient implementation of University policies related to parking, traffic, and...