Operational Lead

2 weeks ago


Omaha, United States Innovative Blood Resources Full time

Overview:

Nebraska Community Blood Bank (NCBB.ORG), a division of Innovative Blood Resources (www.innovativebloodresources.org), has been saving and sustaining lives since 1968. We are dedicated to connecting people who need life-saving blood with generous volunteers who give. Operating 4 donor centers and conducting dozens of blood drives each month, we are proud to be an independent nonprofit that supplies over 20 area hospitals and clinics with life-saving bloodfrom our community, for our community.

Responsibilities:

Summary:

This position ensures that daily functions at a collections operation are completed correctly each day. This includes ensuring all procedures (open/close, QC, donor screening, phlebotomy, automation, special collections) follow department and organizational SOPs and are in compliance with all regulatory standards. This also includes ensuring blood donors are processed efficiently with the highest level of customer service. The Operational Lead also provides daily work direction to collections employees scheduled, which includes coaching team members on SOPs, policies, job performance, customer service skills and professionalism. The Operational Lead is required to competently perform donor screening and phlebotomy procedures as necessary to maintain efficiency at a collections operation.

Schedule: Flexible schedule with rotating weekends.

Job Responsibilities:

Provides daily supervision of a collections site

Ensures all donor collections processes are performed per SOP

Manages donor flow and trouble shoot donor scheduling issues

Addresses customer service issues and initiate service recovery

Maintains proper stock levels of supplies at collections site

Communicates pertinent information to collections staff at site daily

Trouble shoots equipment/ computer issues at site with the help of IT and Materials Management

Performs collections procedures to maintain efficiency at operation

Performs whole blood, special, and automation collections in accordance with applicable policies and procedures

Follows safety procedures

Provides excellent customer service to donors, patients, and sponsors

Provides coaching to collections staff at site

Addresses any policy/SOP deviations observed with collections staff

Assists with venipuncture adjustments

Attends meetings and training sessions as scheduled

Benefits: Full Benefits Including: Medical, Dental, Vision, PTO, EST, and Retirement Plan

Qualifications:

Education:

HS Diploma or equivalent and specialized training beyond HS (phlebotomy, medical assistant, EMT) or other post-secondary program

Prefer medical or health care academic program or coursework

Experience:

Two and one half (2.5) years of total experience in health care or customer service

Minimum of 6 months experience in a blood center, plasma center, or other highly regulated environment

Other:

Phlebotomy, Medical Assistant Certificate or EMT preferred

Valid Drivers license

Excellent communication skills, both verbal and written

6 month experience in a lead or supervisor role preferred

Teamwork and working with others

High level of problem solving/ critical thinking skills

Intermediate computer skills

Apply for this job online Email this job to a friend

  • Omaha, United States Life Time Fitness Full time

    By doing safety checks and repairs, the Facility Operations Supervisor can assure the safety and cleanliness of the club. As the Supervisor you will work the opposite schedule of the Facility Operations Manager and act as Manager on Duty when needed. Shift Lead, Operations Supervisor, Operations Manager, Operations, Shift, Restaurant, Instructor


  • Omaha, United States Life Time Fitness Full time

    . Position Summary By doing safety checks and repairs, the Facility Operations Supervisor can assure the safety and cleanliness of the club. As the Supervisor you will work the opposite schedule of the Facility Operations Manager and act as Manager on Duty when needed. You must be adaptable to meet all of Life Time's needs. Job Duties and Responsibilities ...

  • Store Lead>

    3 weeks ago


    Omaha, United States Men's Wearhouse Full time

    Men's Wearhouse - 3209 Oakview Drive [Store Manager] As a Store Lead at Men's Wearhouse, you'll: Partner with Store Manager and management team to assist in leading store staff to achieve sales, service, and operational expectations; Be assigned store keys to open and close the store when scheduled; Support the Store Manager and management team in the...


  • Omaha, United States Western Utility Services LLC Full time $52,000 - $55,000

    Western Utility Services LLC is seeking a drill operator and crew leader to install conduit and fiber in Omaha NE and surrounding areas.Job Details:This person will be responsible for walking the bore path to ensure the path is clear of obstacles including utilities, if utilities exist, they must be able to coordinate a pothole crew and expose and label...


  • Omaha, United States Vocational Rehabilitation Specialists Full time

    Location: Various Office Locations (California, Wisconsin, Florida, Nebraska, Iowa) Position Type: Full-Time About VRSI: Vocational Rehabilitation Specialists, Inc. (VRSI) is committed to aiding Military Veterans through the Department of Labor's Homeless Veteran Reintegration Program (HVRP). Operating across 11 offices in the United States, VRSI is...


  • Omaha, United States Vocational Rehabilitation Specialists, Inc. (VRSI) Full time

    Job DescriptionJob DescriptionBenefits:Health insuranceLocation: Various Office Locations (California, Wisconsin, Florida, Nebraska, Iowa)Position Type: Full-TimeAbout VRSI:Vocational Rehabilitation Specialists, Inc. (VRSI) is committed to aiding Military Veterans through the Department of Labor's Homeless Veteran Reintegration Program (HVRP). Operating...

  • Team Lead>

    3 weeks ago


    Omaha, United States REGAL ENTERTAINMENT GROUP Full time

    Regal Entertainment Group - JobID: 5bf5027f-29ed-47f3-9d30-c721801c8aae [Department Supervisor] As a Team Lead at Regal Entertainment, you'll: Assume responsibilities of a duty manager, including key-holding if applicable; Act as a representative of Regal; Uphold and administer all company policies; Perform all staff positions as required and ensure guest...


  • Omaha, United States The Marcus Corporation Full time

    To greet guests and maintain a courteous and efficient operation of Starbucks to ensure guest satisfaction. ESSENTIAL FUNCTIONS:1. Ability to perform all Barista duties .. Supervise staff in manager's absence .. Assist with on-going training to ensur Lead, Barista, Operations, Business Services


  • Omaha, United States Lululemon athletica Full time

    lululemon athletica - Village Pointe [Department Manager] As a Guest Experience Lead at lululemon athletica, you'll: Move dynamically and lead from the floor as the Supervisor on Duty to assess and fulfill the needs of the business, team, and guests; Be responsible for ensuring all guests (i.e., customers) receive a quality in-store experience; Continuously...

  • Operations Manager

    1 month ago


    Omaha, United States Knowhirematch Full time

    Job DescriptionJob DescriptionOperations Manager Opportunity – A Leading Name in Packaging SolutionsElevate Your Career in Omaha, NE – Relocation OfferedWe are at the forefront of the packaging industry, renowned globally for our innovative solutions and commitment to excellence. We're inviting a seasoned Operations Manager to spearhead our...

  • QA Test Lead

    1 month ago


    Omaha, Nebraska, United States Ender - IT Full time

    QA Test Lead (Java, ETL, SQL, Oracle Exadata, Hadoop, Talend)Lead QA delivery team (onshore / offshore model), including strategy & operations, while directing testing and delivery of enterprise applications across multiple streams and portfolios according to the business requirements.Maintenance / tracking of QA KPIs, Metrics pertain to Quality (Total...


  • Omaha, United States Mike Leblang Full time

    Director of Operations Supervisor: CEO Summary: Lead operations in achieving the objectives as it relates to the physical processing of corn into value-added commodities. In conjunction with Leadership Team, develop strategic plan for department that aligns with goals of the company. Keep CEO, CFO and Director of Commodities apprised of plant operations and...

  • Lead EHS Specialist

    1 week ago


    Omaha, United States *US AMR-Jones Lang LaSalle Americas, Inc. Full time

     EH&S Lead Specialist (Environmental Health & Safety)Summary:The EH &S Lead Specialist is to provide direction for activities executed by EHS specialists responsible for implementing and managing client environmental health and safety programs on third shift. The goal of this role is to ensure that the EHS Specialists are properly engaged in ensuring...


  • Omaha, United States Miner, LTD Full time

    Job DescriptionJob DescriptionDescription:The CompanyMiner Ltd, an OnPoint Company, is an industry-leading service and equipment solutions provider with branch-based operations across the country. OnPoint Group has been awarded the 2020 & 2021 Best Managed Companies ?by Deloitte and been named to the Inc. 5000 Fastest Growing Companies list for eight...


  • Omaha, United States Scooter's Coffee Full time

    Location This position is considered Office-First, an office-first employee is an employee within the Greater Omaha Metropolitan Area whose default work location is a designated office and has office presence at least four days per week, specifically, Monday through Thursday. On office-first employee may at times perform work outside of a designated office...


  • Omaha, United States Scooter's Coffee Full time

    Location This position is considered Office-First, an office-first employee is an employee within the Greater Omaha Metropolitan Area whose default work location is a designated office and has office presence at least four days per week, specifically, Monday through Thursday. On office-first employee may at times perform work outside of a designated office...


  • Omaha, United States Scooter's Coffee Full time

    Location This position is considered Office-First, an office-first employee is an employee within the Greater Omaha Metropolitan Area whose default work location is a designated office and has office presence at least four days per week, specifically, Monday through Thursday. On office-first employee may at times perform work outside of a designated office...

  • Lead EHS Specialist

    2 weeks ago


    Omaha, United States JLL Full time

    JLL supports the Whole You, personally and professionally. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and...


  • Omaha, Nebraska, United States DroneDeploy Full time

    About DroneDeploy Build with certainty, operate with confidence. That's why thousands of construction, oil and gas, and renewable energy companies use DroneDeploy on a daily basis. We help them automate reality capture using drones, robots, and 360 cameras – combining this data in one platform for AI-powered analysis.From aerial and ground views of...


  • Omaha, United States DroneDeploy Full time

    About DroneDeploy Build with certainty, operate with confidence. That’s why thousands of construction, oil and gas, and renewable energy companies use DroneDeploy on a daily basis. We help them automate reality capture using drones, robots, and 360 cameras – combining this data in one platform for AI-powered analysis.From aerial and ground views of...