Customer Service Rep
2 weeks ago
Job Description Short Description: Customer Service Representative - Cashier Traffic and Adjudication M-F 12:30p-5p Complete Description The Customer Service Representative will be responsible for providing exceptional service to customers, addressing inquiries, resolving issues, and ensuring a positive customer experience. This role requires excellent communication skills, a problem-solving attitude, and the ability to handle various customer interactions effectively. Respond to customer inquiries via phone, email, chat, or in-person in a timely and professional manner. Assist customers with product information, order status, or any account-related issues. Resolve customer complaints and issues efficiently and empathetically, following agency procedures. Maintain up-to-date knowledge of products, services, and agency policies to provide accurate information. Process transactions, returns, and exchanges according to agency guidelines. Collaborate with other departments to address and resolve complex issues. Provide feedback to management on recurring customer concerns and suggest improvements. Stay informed about industry trends and best practices to enhance customer service quality. Perform other duties as assigned to support the customer service team. Education: High School Diploma Qualifications 1. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook). 2. Strong organizational and multitasking abilities. 3. Excellent written and verbal communication skills. 4. Attention to detail. 5. Ability to handle sensitive information with confidentiality. Skills Matrix Practical knowledge of collection and deposit methods, equipment, procedures, and techniques used in accounting and reconciliation activities. Required Skilled in handling large sums of monies, computing the difference between amount due and monies received; and recognizing counterfeit currency. Required Proficiency in Microsoft Office Suite (Word, Excel, Outlook). Required Ability to handle sensitive information with confidentiality. Required High School diploma. Required Prior experience as a bank teller or in a related, customer-facing role. Highly desired #J-18808-Ljbffr
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French Customer Service Rep
6 days ago
Port Washington, NY, United States Global Channel Management Full timeAbout the job French Customer Service Rep French Customer Service Rep needs 1+ years experience French Customer Service Rep requires: High school diploma 1+ year(s) of experience working in customer service, hospitality or call center environment Excellent telephone etiquette, including the ability to communicate with confidence in a clear, professional...
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French Customer Service Rep
1 week ago
Port Washington, NY, United States Global Channel Management Full timeAbout the job French Customer Service Rep French Customer Service Rep needs 1+ years experience French Customer Service Rep requires: High school diploma 1+ year(s) of experience working in customer service, hospitality or call center environment Excellent telephone etiquette, including the ability to communicate with confidence in a clear, professional...
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French Customer Service Rep
2 weeks ago
Port Washington, NY, United States Global Channel Management Full timeAbout the job French Customer Service Rep French Customer Service Rep needs 1+ years experience French Customer Service Rep requires: High school diploma 1+ year(s) of experience working in customer service, hospitality or call center environment Excellent telephone etiquette, including the ability to communicate with confidence in a clear, professional...
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French Customer Service Rep
3 days ago
Port Washington, NY, United States Global Channel Management Full timeAbout the job French Customer Service Rep French Customer Service Rep needs 1+ years experience French Customer Service Rep requires: High school diploma 1+ year(s) of experience working in customer service, hospitality or call center environment Excellent telephone etiquette, including the ability to communicate with confidence in a clear, professional...
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Customer Service Rep
2 weeks ago
Washington, United States CAI Full timeCustomer Service Rep Req number: R6714 Employment type: Full time Worksite flexibility: Remote Who we are CAI is a global technology services firm with over 8,500 associates worldwide and a yearly revenue of $1 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As...
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French/English Customer Service Rep
2 weeks ago
Port Washington, NY, United States Global Channel Management Full timeAbout the job French/English Customer Service Rep French/English Customer Service Rep needs 1+ years experience French/English Customer Service Rep requires: English - $17.50 pay rate $29.23 Bill rate------------- French Speaking - $20.00 High school diploma 1+ year(s) of experience working in customer service, hospitality or call center environment ...
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French/English Customer Service Rep
2 days ago
Port Washington, NY, United States Global Channel Management Full timeAbout the job French/English Customer Service Rep French/English Customer Service Rep needs 1+ years experience French/English Customer Service Rep requires: English - $17.50 pay rate $29.23 Bill rate------------- French Speaking - $20.00 High school diploma 1+ year(s) of experience working in customer service, hospitality or call center environment ...
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Customer Service Rep
6 days ago
Port Washington, NY, United States Global Channel Management Full timeAbout the job Customer Service Rep Cash Claims Processor needs 2+ years experience Cash Claims Processor requires: Onsite Monday 8:30 -5:00 Tuesday 8:30 5:00 Wednesday 8:30 5:00 Thursday 8:30 4:30 Friday 8:30 2:00 Working knowledge of mainframe computers and systems in general, ie: AS400 Minimum 10, 000 keystrokes per hour, 2% error rate ...
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Customer Service Rep
1 week ago
Port Washington, NY, United States Global Channel Management Full timeAbout the job Customer Service Rep Cash Claims Processor needs 2+ years experience Cash Claims Processor requires: Onsite Monday 8:30 -5:00 Tuesday 8:30 5:00 Wednesday 8:30 5:00 Thursday 8:30 4:30 Friday 8:30 2:00 Working knowledge of mainframe computers and systems in general, ie: AS400 Minimum 10, 000 keystrokes per hour, 2% error rate ...
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Customer Service Rep with Cashier exp
2 weeks ago
Washington, United States AHU Technologies Inc Full timeOverview Role: Customer Service Rep - Cashier Client: DC Government Location: Washington, D.C. (Onsite) Schedule: M-F 12:30p-5p Responsibilities The Customer Service Representative will be responsible for providing exceptional service to customers, addressing inquiries, resolving issues, and ensuring a positive customer experience. This role requires...
