Senior Systems Infrastructure Engineer
2 weeks ago
PartnerRe is a leading, privately owned, multi-line global reinsurer with a reputation of financial stability and strength, and a commitment to rebuilding businesses and communities after risk events around the world.
Our mission is to continue to be a financially stable and predictable business partner, supporting our clients with solutions tailored to their needs, delivering superior returns to our owner, providing rewarding opportunities for our people and making a positive contribution to society. To achieve this, we live by our values of Integrity, Performance, Collaboration, Straightforward Communication and Respect and Care.
Core to The PartnerRe Experience is our global nature. No matter where you sit in the company, you are part of something bigger. Our teams represent our truly international mindset, forging connections across office locations and all levels of the organization and building a network of mutual success. The result is a day-to-day experience that will allow you to:
We are always looking for bright, proactive individuals to join our team
Please follow our Careers page
for all updates on new positions. We look forward to receiving your application.
PartnerRe is an equal opportunities employer.
Please join our company LinkedIn Page for all updates on new positions that are coming live.
Job Description
About this job:
The Senior Systems Infrastructure Engineer is responsible for maintaining and evolving the infrastructure that hosts and delivers the core business applications and workflows worldwide. Exposure is broad, covering many different technologies across business units, working in tandem with various teams, establishing relationships, all to provide a stable and efficient platform for the business to operate. This position requires a strong ability to drill down into the lower-level technical details while taking a holistic view, for triaging of major incidents and managing an end-to-end solution. You need to lead and manage a task force of stakeholders across multiple technical teams for permanent resolution of major incidents. Strong communication and organizational qualities are keys to success for the role. This position requires a strong balance between day-to-day server operations (70%) and project engagement (30%), subject to change based on organizational needs. The right candidate for this role must be able to
Anticipate ,
Identify, Analyze
and
Solve
operational incidents, while setting and managing expectations with various stakeholders.
The highest priority is providing stability within the daily operations of the environment. To achieve this, we must follow a consistent approach, eliminating unnecessary complexities, making solutions easier to manage.
About the role:
You will be a
Senior
member of our global server operations team who is responsible for managing and providing support for our services hosted in multiple regions within the Microsoft Azure environment. As a Senior engineer, you will serve as an escalation point for other systems engineers and you will be responsible for coaching and mentoring other team members and guiding them accordingly. You will be responsible for collaborating closely with cloud architects, database administrators. network administrators, security administrators, application teams, as well as other roles within the organization. Being an approachable team-player is therefore crucial for success, and willingness to lead initiatives is important too.
As part of providing support to a global environment, you will be part of an
On-Call rotation
that leverages several engineers in their respective US and European time zones.
This is a
hybrid
office-based position located out of our
Stamford, CT
(preferable) or
Charlotte, NC
location.
Remote working days
are Monday and Fridays.
In-office days
are Tuesday, Wednesday, and Thursday.
Qualifications
Competencies and Requirements:
5+ years hands-on
experience with
Microsoft
Azure
cloud offerings in a system engineering and operations capacity. Ability to design and implement Azure native solutions to reduce the need for 3rd party toolsets.
7+ years
of Production Server Engineering and Operational support in a global environment that is predominately
Windows
with exposure to various versions of
Linux.
Strong ability to create and maintain scripts, utilizing toolsets/languages such as
PowerShell , YAML, KQL, bash, JSON, Ansible, toautomate manual processes.
Experience deploying cloud resources utilizing
Infrastructure as Code
technology ( Terraform ).
Experience working in an Azure
DevOps/DevSecOps
environment and knowledge supporting and maintaining
CI/CD
pipelines.
Strong
communication
skills
( written
and
verbal)
to both a technical/non-technical audience.
Nice to have qualifications:
Experience managing an
Active Directory
environment (DHCP, DNS, GPO, DFS)
Experience designing and implementing
Azure Monitor
to provide the appropriate level of proactive alerting to ensure environmental uptime.
Experience with Container support and orchestration within a public cloud ( Docker, Kubernetes, AKS ).
Ability to liase with the architecture team to present new ideas, design a solution and see it through to implementation.
Prior experience defining and/or operating
disaster recovery
plans.
Ability to
Mentor
other system engineers on core support and triage approach improving overall team development and the quality of delivered IT services.
Previous experience working with Security and Compliance teams to provide evidence demonstrating compliance with operational controls.
Ability to identify areas of inefficiency, propose and implement standards and automations to reduce complexity, improving the overall framework.
Understand and control the operational costs associated with operating in a Microsoft Azure environment.
Ability to demonstrate strong time
management
and
prioritization
skillswithin a dynamic environment.
Demonstrate strong
Attention to Detail
and a customer-centric mindsetto understand requirements and follow established controls within the environment.
Ability to create and maintain configuration, operational and control documents.
Possess a Growth Mindset, keen to learning and exploring.
About you:
You need to be
accountable, creative,
and ambitious,
taking an
outside of the box
thinking approach to solutions. You must be able to look at and visualize an improvement, propose your concept, and follow through to take your idea from a concept to a solution. You must be able to prioritize your work and reach out when you determine assistance is needed. You must have
strong time management and organizational skills,
the ability to think ahead and remain focused on the task at hand when you are being contacted from many different directions. You should be
passionate
about improving supporting processes and learning new methods and technologies to create operational efficiencies.
Additional Information
What we can offer you:
A dynamic and international environment that will provide you with the ability to learn, operate and manage a variety of technologies. Opportunities to work collaboratively on
projects
in many different aspects and implementing improvements related to Operations. We empower our employees to help you develop and grow as it aligns with your responsibilities and justification for improvements and needs within IT.
In our small team, your impact really makes a difference .
401K Matching
Profit Sharing
Medical
Vision
Paid Holidays
Paid Time Off: 3 weeks to start.
Personal Days
Floating Holidays
Summer Fridays
Paternity/Maternity
Flexible Work Hours
PartnerRe provides a working environment in which diversity is valued, where all employees feel welcome, respected, and empowered to perform at their best. We invite you to learn more
about D&I at PartnerRe.
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