Senior Systems Administrator

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locations

United States - Maryland

time type

Full time

posted on

Posted Yesterday

job requisition id

R49864

Job Summary: We are seeking an experienced and knowledgeable Senior Systems Administrator to join our information technology and security team to utilize the latest technology to support and optimize services to our business and end users. The Senior Systems Administrator will provide technical leadership across organizational critical infrastructure platforms and network systems to ensure reliable and secure provision of services. The role works across several areas of the business and supports both internal business and customer platforms. The Senior Systems Administrator will also improve and enhance our existing processes, contribute to group discussions, and devise creative ideas for solving problems. The Systems Administrator should be familiar with the latest concepts and technologies of the field and should have in-depth knowledge of infrastructure, networking, and hardware.

The System Administration Team will work together as part of a cross-functional team, undertaking the following high-level responsibilities professionally.

Job Description: Core Responsibilities Strategy & Planning Alert management to emerging risks, incidents, and issues in infrastructure and network systems including data centers and cloud environments Formulate and update standard operating procedures (SOP) protocols and documentations Perform and manage consistent and planned system governance and audits Assist with and contribute to overall IT and cloud strategy Acquisition & Deployment Participate in and administer the selection and acquisition of tools, technologies, and strategies Operational Management Support design, implementation, configuration, migration, and management of several platforms including servers and storage, virtualization, cloud platforms, servers (Windows, Linux), databases, R&D systems, Backup and DR, and security platforms Oversee all enterprise network infrastructure, including all WAN, LAN, wireless, Cloud, and data center networking Maintain network and systems security controls, including encryption and authentication standards, access controls, anti-malware services, and updating critical services and equipment with recent and secure versions of software Manage Microsoft and VMWare based virtualization infrastructure, including management of compute / storage / networking resources, high availability configurations such as fail-over, clustering, and server provisioning Manage physical data center and cloud resources, including servers, chassis, load balancers, cabling, and network equipment including recommendations for new or enhanced systems, services, and technologies throughout the company Maintain other critical infrastructure services, including active directory services, DNS, file services, and backups Maintain corporate communications infrastructure for services such as email, telephony and video conferencing, servers and associated hardware, applications, services, and settings Implement, manage, and perform disaster recovery (DR), back-up, and DR rehearsals Provide analysis and root cause resolution of network and system infrastructure problems and outages Work with IT Service Desk Technicians to ensure timely and proper resolution of service desk incidents / problems that require escalation, and provide technical expertise to other IT staff Manage system patch management processes, imaging, scripting, and inventory control Plan and implement server upgrades, maintenance fixes, and vendor-supplied patches Participate in service desk Incident/Service processes; prioritize, categorize, and respond to service desk tickets and/or escalate as appropriate Update computer configurations to meet IT security requirements (such as system patches, configuration management, antivirus client installation and configuration, central log management, etc.) Increase automation of proactive monitoring and daily tasks Ensure suitable monitoring and alerting platforms are in place to prevent system interruption, data loss or compromise What You Bring to the Role Education BA/BS in Computer Science, Computer Information Systems, Management Information Systems, or related field Relevant certifications such as MCSE, CISSP, CCNA, CCNP are preferred Knowledge 7+ years demonstrable experience in a System Administration role across complex enterprise architectures supporting hardware, virtualization, networking, and cloud 3+ years' experience with cloud platforms including Azure Experience in Intune and software packaging Demonstrated expertise of firewall, switches such as Cisco and Cisco Meraki Networking technologies Demonstrated expertise of TCP / IP communications protocols and subnetting Experience maintaining enterprise grade SAN and NAS (NFS / CIFS / ISCSI) storage technologies Expertise and experience administering Office 365, Azure, Meraki / Cisco, Ubuntu / Linux, and backups Experience maintaining enterprise grade SAN and NAS (NFS / CIFS / ISCSI) storage technologies Extensive knowledge of VMware vSphere & vCenter Products Working technical knowledge of Windows Server 2008 and higher Hands-on infrastructure hardware troubleshooting experience Experience with servers and Storage Area Networks technology Experience with Monitoring Systems, Powershell, Backup Solutions, MDM Solutions Extensive application support experience with Microsoft SQL Server Understanding of database architectures and related infrastructure design to optimize performance and reliability Experience with migration of on-premises platforms to public cloud infrastructure Track record of successful complex infrastructure project delivery Skills and Abilities Strong critical thinking and analytical skills Ability to manage simultaneous projects and respond to change effectively; ability to effectively prioritize and execute tasks in a high-pressure environment Highly self-motivated and solutions-driven with a focus on delivering the right outcomes for the business Ability to conduct research into a wide range of computing issues as required Effective written and oral communication skills and interpersonal skills in dealings with team members and other stakeholders An attention to detail and an aptitude to learn Ability to participate in a team-oriented, collaborative environment with a mature and professional approach to work; ability to instill a high level of confidence with others Excellent troubleshooting and problem-solving skills within a multi-faceted environment A cooperative approach to “go the extra mile” to achieve results Ability to observe WH&S requirements associated with electrical equipment, datacenter environments, and server equipment handling Ability to absorb and retain information quickly Exceptional customer service orientation Preferred Qualifications Knowledge of Linux operating system is an asset VMWare Certification a plus, not required Work Environment We are a hybrid-remote workplace combining in-office and remote work to varying degrees based on role requirements and employee location. This position may involve occasional travel within North America. This position requires the ability to participate in an on-call roster rotation and flexibility regarding varied work hours required to address outage and maintenance windows. Worker Type: Regular

Number of Openings Available: 1 About Us

Here at Trapeze, we strive to ensure that our employees succeed in all aspects of their career. Our culture provides individuals with the ability and opportunity to collaborate, learn and grow. We encourage our employees to openly contribute ideas, whether you are a student, graduate, or current member of the team. From day one, you will be assigned tasks that are meaningful to both the success of our business and your career development. Building strong and long-lasting relationships are a vital component to working with us. The connections you create, will be with individuals who care about your success and are driven to make a difference. We will provide you with the resources, responsibility, guidance and freedom needed to be successful. You can join our team today and create a long-term gateway to a fulfilling career. We offer opportunities to work in various locations, move departments and expand your responsibilities. At Trapeze we won’t just give you a job, we will welcome you to a team who opens doors to endless possibilities. We thank all applicants for their interest; however, only those who qualify for an interview will be contacted.

*Professional recruiting agents or consultants need not call. Trapeze is an equal opportunity employer, we recruit, hire, train, promote and provide all other privileges of employment to qualified people without regard to age, race, color, creed, national origin, gender, gender identity, gender expression, disability, marital status, veteran status, citizenship status, ethnicity, familial status, religion, sexual orientation or any other classification for which discrimination is prohibited.

Please inform us if you have a disability or special need that requires accommodation. Trapeze Group works with public transit agencies and their communities to develop and deliver smarter, more effective public transit solutions. For more than 25 years we have been Here for the Journey, evolving with our customers around the world to helping them move people from point A to Z, and everywhere in between.

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