Business Analyst

3 days ago

East Montpelier, United States Tyler Technologies Full time
Description

Are you ready to make an impact and drive innovation in the heart of Vermont's state government? Tyler Technologies is looking for a dynamic individual to join our Vermont State Enterprise team as a Business Analyst. Get ready to embark on a journey where you'll play a pivotal role in shaping the way Vermont citizens interact with our government

Responsibilities
  • Lead Comprehensive Requirements Gathering: Conduct interviews, document analysis, surveys, workshops, and site visits to capture both functional and technical requirements from state agencies.
  • Engage and Partner with Agency Partners: Develop strong, collaborative relationships with agency partners to ensure alignment of project goals and seamless communication throughout the project lifecycle.
  • Collaborate Cross-Functionally: Work closely with state agencies, development teams, and UI designers to define clear requirements and acceptance criteria.
  • Analyze and Synthesize Information: Critically evaluate data from multiple sources, reconcile conflicts, and transform high-level information into detailed, actionable insights. Identify the underlying needs behind user requests.
  • Leverage Low Code SaaS Platforms: Utilize and understand low code SaaS platforms to streamline development and implementation processes, ensuring efficient and effective solutions.
  • Create Detailed Documentation: Develop thorough project specifications, including user scenarios and screen mock-ups, to clearly convey project vision and requirements.
  • Develop and Execute Test Plans: Create meticulous test plans and scripts, conduct internal testing, and perform other quality assurance activities to ensure high standards.
  • Validate Requirements with Stakeholders: Engage with key stakeholders to confirm requirements, ensuring alignment and building trust throughout the project lifecycle.
  • Support the Development Lifecycle: Participate actively from project inception through implementation, and ongoing support.
Qualifications
  • Education: Undergraduate degree in information systems, business, computer science or possess equivalent work experience.
  • Professional Experience: Minimum of four years of job-related experience.
  • Customer Interaction Skills: Exhibit a positive attitude and patience when dealing with customers, regardless of their technical background.
  • Self-Motivation and Multitasking: Demonstrate self-motivation with the ability to multitask, prioritize tasks, and deliver results that exceed customer expectations.
  • Adaptability: Thrive in a fast-paced, highly flexible, and entrepreneurial environment.
  • Team and Independent Work: Enjoy working both independently and within project teams, contributing effectively to collaborative efforts.
  • Analytical and Problem-Solving Skills: Possess strong analytical and problem-solving abilities with attention to detail.
  • Technical Skills: Familiarity with Agile/SCRUM methodologies (JIRA), low code SaaS platforms, and experience in creating detailed project specifications and test plans.
  • Travel Flexibility: Willingness to travel occasionally for necessary on-site customer engagement.
  • Additional Skills: Prior experience with workflow or data transaction solutions, microservices design and development. Knowledge of Internet-based application security principles and Drupal open-source CMS/CMF is a plus.


Join our dynamic team and make a significant impact by delivering high-quality solutions that meet and exceed client expectations. Apply now to become a key player in our innovative and collaborative environment

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