Transportation Manager

4 weeks ago

Charlotte, United States TCS Mobility Full time
Transportation Manager

At TCS Student Transportation, our Transportation Managers are a reflection of the company's commitment to safety and customer service. Transportation Managers represent company management with school officials concerning issues of passenger management, route scheduling, billing, charter activities, driver issues, safety, fleet maintenance, and general logistics matters. The Transportation Manager has full supervisory responsibility for recruitment, hiring, on-boarding, retention, performance development, performance management, teammate relations, salary recommendations, and termination of direct reports. The Transportation Manager will coach and develop location employees to support company initiatives and location/region goals. They also Identify issues related to resource needs (driver shortage) for location needs and customer requirements.

The successful Transportation Manager will possess an entrepreneurial mindset and be able to achieve positive results by positively influencing and motivating employees.

Qualifications
  • Bachelor's degree in business administration, management, or related field or 2
years of comparable experience.
  • At least 2 years of supervisory experience with some knowledge of P&S.
  • Proven ability to meet service delivery expectations including customer and safety.
  • Knowledge of customer service best practices to build strong customer relationships.
  • Knowledge of contract administration principles and practices to develop contractual agreements.
  • Knowledge of leadership and management practices and techniques.
  • Willingness to learn and grow with us
  • State of North Carolina CDL B with School Bus Endorsement.
Responsibilities
  • Delivers overall performance and results.
  • Collaborates with company leaders to understand overall business goals and assists with creating an operating plan to support these objectives.
  • Ensures the location is a "customer-centric" team that is focused on building strong and effective partnerships
  • Communicates company values, strategies and objectives to share information while encouraging feedback and input.
  • Assist in reviewing the budget and development of the annual operating plan.
  • Assist in developing short and long-range business plans to increase incremental business, revenues, and margins.
  • Directs, coaches, and develops driving staff and lead drivers to obtain the required skills and abilities to act independently in their job assignments.
  • Creates a culture of safety while providing a high-quality of service.
  • Identifies key safety issues affecting the safety of passengers and employees and takes corrective action to resolve these concerns
  • Meets regularly with school district administrators to review service quality and performance.
  • Other duties as assigned
Compensation
  • 55,000.00 to 68,000.00 per year
  • Full Benefits: Health, Vision, Dental, 401K, and EAP.
  • PTO.


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