Warehouse Automation

Effective Date: February 22, 2017

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McKesson has a unique need for an advanced level Systems Engineer with proven technical & problem-solving abilities who can drive or jump in with other teams and make an immediate impact towards providing resolutions and solutions for unusually complex technical challenges and opportunities related to automation systems & components that drive the material handling systems in a 440,000 ft2, new generation automated distribution facility located in Central Ohio. Individuals who are passionate about technology, lean problem solving, and continuous improvement excel in similar roles. Those who thrive in this environment typically come from cultures that have a hyper focus on customer service, and are steeped in agility, operational rigor, and accountability. Decision making is data-informed and at times done with limited information in a brief period. This role is pivotal in supporting, maintaining, and optimizing the systems and infrastructure that support the punctual & accurate delivery of pharmaceutical products to our customers which go onward to patients. Strong oral & written communication skills are essential. A working proficiency in the German language is a desirable skill. * Be actively engaged in the implementation & testing of various integrated systems in the new generation DC (Distribution Center) prior to go-live and able to observe, train & learn for application during this opportune time.

* Establish and grow key relationships with stakeholders & 3rd parties while helping establish support & communication norms that functions within the enterprise framework of Operational Excellence.

* Consistently perform and refine system health checks which include walking, standing, and climbing stairs to perform physical observations of conveyor flow & systems status.

* Complete, assigned projects and tasks, support calls, troubleshooting problems, end user engagement, vendor engagement, virtual and face-to-face meetings, status updates and individual development.

* Transition from a **Monday to Friday 9am-5pm** shift to **Sunday to Thursday 4pm -1am** shift after DC opens.

* Compulsive and obsessive with preventing incidents and outages

* Facilitate the critical incident management / SEV1 process when outages occur

* Conduct & communicate in-depth root cause analysis aimed to prevent reoccurrences

* Communicate problem status efficiently & effectively both orally and in writing with various levels internal and external (VPDO (Vice President Distribution Operations), 3rd Parties, SMEs, warehouse staff and supervisors).

* Leverage an intense attention to detail and the ability to isolate and identify small/subtle variances from normal function to resolve issues.

* Observe, gather details, and make information visible so poorly performing automation system functions can be refined and optimized.

* Ultimately participate in an on-call rotation

* Experience with warehouse control systems, material handling systems, automated picking machines and equipment

* Demonstrated mid to high-level understanding of Windows server and desktop OSes & Active Directory

* Solid understanding of relational databases, connectivity protocols, and query languages

* Working knowledge of networking concepts, protocols, and tools such as OSI Model, TCP/IP DNS, DHCP, HTTP, Wireshark, VLANs, routing, switching, firewalling

* Experience with hypervisor (vSphere/Hyper-V) administration and support of VMs.

* Work with vulnerability mitigation and remediation across multiple operating systems (Windows/Linux/VMware)

* Knowledge of Linux operating systems.

* Knowledge of cyber security threats, vulnerabilities, and mitigation tactics

* Ability to explain complex IT concepts in simple terms

* Lift, unbox, rack servers, mount PCs and peripherals, perform cable management

* Gain the respect of a highly technical facilities engineering team through your technical knowledge and ability to learn fast

* Applicable knowledge of PLC components, I/O Control, and networking of industrial devices

* Solid understanding of electrical (low & high voltage) principles

* Solid understanding of conveyor systems and there electrical, mechanical, pneumatic, hydraulic components

* A basic understanding of fundamental mechanical principles

* Intense attention to detail and the ability to isolate and identify subtle variances from normal function

* Observation or troubleshooting of devices above ground level from a lift

* Use of basic tools such as screw drivers, wrenches, ratchets, sockets

* Expertise in one or more areas of IT such as Microsoft Windows administration, virtual computing administration, or networking administration

* Advanced knowledge of Active Directory

* Experience with setup and configuration of server and desktop hardware

* Efficient and effective troubleshooting skills in a high-pressure environment

* Ability to perform detailed root cause analysis

* Understanding of networking concepts such as DNS, DHCP, HTTP, OSI Model, TCP/IP protocols and client-server applications

* Strong troubleshooting skills of integrated multi-tiered systems and applications

* Solid understanding of relational databases and DB connectivity protocols

* Proven skills in PC repair, troubleshooting, deployment, and decommissioning

* Basic knowledge of mechanical and electrical principles

* Proven ability to work successfully with limited supervision

* Excellent written and verbal communication skills in English (in person and via phone/radio) with peers, internal customers, management, contractors, and vendors.

* Experience with warehouse control systems, material handling systems, automation systems or equipment

* Microsoft MCSE certification

* Advanced virtualization systems administration skills, VCP or equivalent

* Linux+, Network+, Server+ certification or equivalent

* PLC Knowledge and support

* Knowledge of cyber security threats, vulnerabilities, and mitigation tactics

* Basic understanding of dis