Optima Solution Site Manager

2 weeks ago

Flat Rock, United States PPG Industries Full time

As the Optima Solutions Senior Manager, you will lead all the activities of PPG across a complex customer site and direct the site team activity. You will lead efforts to address issues, communicate internally and externally and be the main voice for your customer, and contribute to the development of annual business plans; develop and present business cases; and forecast performance and resources required meet targets. You will manage either all aspects within an extended region or for certain product segments globally.

Key Responsibilities:

  • Guide organizational optimization with a constant focus on minimizing costs associated with the delivery of required services; seek opportunities to be more efficient in all phases of activity while meeting the needs for customer support and additional services according to the account strategy
  • Assure that Secure Launch is being used; monitor launch activity; direct and guarantee all aspects of Launch activities within the account comply with PPG WAY pillars
  • Contribute to the development of demand planning processes, be gatekeeper for new technologies and
  • products and, working with the account director, be an important voice in the development of Customer strategies
  • Provide product problem-solving expertise; and serve as an expert resource to resolve or lead the resolution of crisis situations involving products or application issues at the customer site
  • Develop and emphasize the use of Sigma Logic disciplines, DMAIC and FMEAs in the management of all technologies
  • during the course of operations within Customer sites
  • Conduct reviews of all metrics and drive topic-specific projects to identify and eradicate the causes of persistent
  • problems.
  • Ensure budget commitments are met, including use of the layoff/furlough option; ensure the deployment of training activities, champion engagement with the PPG Voice process, and develop the talent pool to cover potential gaps.
  • Make EH&S first priority for the entire organization of the account and establish the right procedures according to PPG and customer programs and policies on this area
  • Drive absolute adherence to all tools used in the organization, including but limited to: RMT, CSP Dashboard, Secure
  • Launch, CAIR, FOCUS etc. and any other discipline in place
  • Required travel: 25%
Qualifications:
  • 15+ years' experience in a commercial or technical service role with a record of leadership, sales achievements and people management
  • Experience managing a large team across regional, country and functional boundaries
  • Financial management skills
  • Market, customer awareness and product technical knowledge
  • Detailed knowledge of all customer coatings/specialty products application equipment and processes

PPG pay ranges and benefits can vary by location which allows us to compensate employees competitively in different geographic markets. PPG considers several factors in making compensation decisions including, but not limited to, skill sets, experience and training, qualifications and education, licensure and certifications, and other organizational needs. Other incentives may apply.

Our employee benefits programs are designed to support the health and well-being of our employees. Any insurance coverages and benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents.

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