![Webster Dental Management](https://media.trabajo.org/img/noimg.jpg)
Patient Services Representative
2 weeks ago
Webster Dental Care has delivered the highest level of patient service for over 46 years. Headquartered on the Northwest Side of Chicago (Edison Park), Webster Dental Care numbers 10 dental practices throughout the Chicagoland area with 250 employees, including dentists, dental specialists, dental hygienists, support staff and administrators. At Webster Dental Care, we pursue excellence through continuing education, personal and team growth, and mastering leading-edge technology.
Position: Patient Services Representative (PSR)
ORG Type: Administrative
Reports to: Practice Manager
FLSA Status: Non-Exempt
Date: January 2023
Core Competencies
- Exceptional personal and professional customer service
- Effective communication and interpersonal skills
- Accurate attention to detail and organization
The PSR will consistently demonstrate exemplary customer service when assisting patients and guests personally and professionally. Responsible for welcoming patients, performing service driven check-in/check-out procedures maintaining highest attention to patient privacy. The PSR will make sure that the health care setting they are working in is in accordance with regulatory standards and practices
Duties include, but are not limited to:
- Greet patients and guests upon arrival
- Answers phone calls and emails and deliver messages as needed
- Confirms and updates patient identification, demographic and insurance information
- Obtains patient consents/referrals/authorizations
- Schedules appointments as necessary and maintains an optimal schedule by managing cancellations, changes or delays to appointment status
- Verify insurance coverage and collect payments
- Make financial arrangements and collect co-payments
- Keeps waiting area clean and comfortable
- Maintains an organized and clutter free work area
- Present treatment plan options
- Track case acceptance and coordinate follow ups
- Run reports and track other key performance indicators
- Other duties as assigned
Required Qualifications and Skills
- H.S. Diploma or Equivalent
- Exceptional customer service skills and phone etiquette, including the ability to use independent thinking, sound judgment and creativity when resolving patient issues
- Strong computer skills
- Highly organized with excellent communication skills (both written and oral)
- Willing to serve the Practice with a flexible schedule
- Associate's degree
- Previous experience in a dental/healthcare setting
- Working knowledge of medical terminology
Physical DemandsAbility to sit, stand or walk for extended periodsAbility to wear a facemask for long durationsWork EnvironmentWork will be completed at a dental practice
-
Patient Services Representative
1 month ago
Skokie, United States Webster Dental Management Full timeJob DescriptionJob DescriptionDescription:Webster Dental Care has delivered the highest level of patient service for over 46 years. Headquartered on the Northwest Side of Chicago (Edison Park), Webster Dental Care numbers 10 dental practices throughout the Chicagoland area with 250 employees, including dentists, dental specialists, dental hygienists, support...
-
Patient Services Representative
1 month ago
Skokie, United States Webster Dental Management Full timeWebster Dental Care has delivered the highest level of patient service for over 46 years. Headquartered on the Northwest Side of Chicago (Edison Park), Webster Dental Care numbers 10 dental practices throughout the Chicagoland area with 250 employees, including dentists, dental specialists, dental hygienists, support staff and administrators. At Webster...
-
Patient Services Representative
2 weeks ago
Skokie, United States Webster Dental Management Full timeJob DescriptionJob DescriptionDescription:Webster Dental Care has delivered the highest level of patient service for over 46 years. Headquartered on the Northwest Side of Chicago (Edison Park), Webster Dental Care numbers 10 dental practices throughout the Chicagoland area with 250 employees, including dentists, dental specialists, dental hygienists, support...
-
Patient Service Representative I TCP
2 weeks ago
Skokie, United States Ann & Robert H. Lurie Children's Hospital of Chicago Full timeK. S. A.'s:High school diploma required. Some college preferred. Some knowledge of medical terminology, third party billing, and managed care requirements strongly preferred. Some knowledge of electronic medical record. Proficient in Microsoft Word a Patient, Representative, Service, High School, Retail, Healthcare
-
Call Center Patient Services Representative
2 months ago
Skokie, United States Webster Dental Management Full timeWebster Dental Care has delivered the highest level of patient service for over 46 years. Headquartered on the Northwest Side of Chicago (Edison Park), Webster Dental Care numbers 10 dental practices throughout the Chicagoland area with 250 employees, including dentists, dental specialists, dental hygienists, support staff and administrators. At Webster...
-
Call Center Patient Services Representative
2 months ago
Skokie, United States Webster Dental Management Full timeWebster Dental Care has delivered the highest level of patient service for over 46 years. Headquartered on the Northwest Side of Chicago (Edison Park), Webster Dental Care numbers 10 dental practices throughout the Chicagoland area with 250 employees, including dentists, dental specialists, dental hygienists, support staff and administrators. At Webster...
-
Call Center Patient Services Representative
2 weeks ago
Skokie, United States Webster Dental Management Full timeWebster Dental Care has delivered the highest level of patient service for over 46 years. Headquartered on the Northwest Side of Chicago (Edison Park), Webster Dental Care numbers 10 dental practices throughout the Chicagoland area with 250 employees, including dentists, dental specialists, dental hygienists, support staff and administrators. At Webster...
-
Call Center Patient Services Representative
2 months ago
Skokie, United States Webster Dental Management Full timeJob DescriptionJob DescriptionDescription:Webster Dental Care has delivered the highest level of patient service for over 46 years. Headquartered on the Northwest Side of Chicago (Edison Park), Webster Dental Care numbers 10 dental practices throughout the Chicagoland area with 250 employees, including dentists, dental specialists, dental hygienists, support...
-
Call Center Patient Services Representative
2 weeks ago
Skokie, United States Webster Dental Management Full timeJob DescriptionJob DescriptionDescription:Webster Dental Care has delivered the highest level of patient service for over 46 years. Headquartered on the Northwest Side of Chicago (Edison Park), Webster Dental Care numbers 10 dental practices throughout the Chicagoland area with 250 employees, including dentists, dental specialists, dental hygienists, support...
-
Patient Service Representative I Tcp
3 weeks ago
Skokie, United States Ann & Robert H. Lurie Children’s Hospital of Chicago Full timeAnn & Robert H. Lurie Children’s Hospital of Chicago provides superior pediatric care in a setting that offers the latest benefits and innovations in medical technology, research and family-friendly design. As the largest pediatric provider in the region with a 140-year legacy of excellence, kids and their families are at the center of all we do. Ann &...
-
Patient Service Representative I TCP
2 weeks ago
Skokie, United States Ann & Robert H. Lurie Children's Hospital of Chicago Full timeAnn & Robert H. Lurie Children's Hospital of Chicago provides superior pediatric care in a setting that offers the latest benefits and innovations in medical technology, research and family-friendly design. As the largest pediatric provider in the region with a 140-year legacy of excellence, kids and their families are at the center of all we do. Ann &...
-
Patient Access Representative I
3 weeks ago
Skokie, United States Edward-Elmhurst Health Full timeJob Description - Position Highlights: - Position: Inbound Call Center Representative/Patient Access Representative I - Location: Skokie, IL - Onsite for the first 6 to 9 months. Option for remote work after 6 to 9 months upon completion of a successful training period - Full Time/Part Time: [Full Time] - Hours: Monday-Friday, half day Saturday - Position...
-
Patient Access Representative I
2 weeks ago
Skokie, United States NorthShore PC Service Full timeJob Description Position Highlights: Position: Inbound Call Center Representative/Patient Access Representative I Location: Skokie, IL Onsite for the first 6 to 9 months. Option for remote work after 6 to 9 months upon completion of a successful training period Full Time/Part Time: [Full Time] Hours: Monday-Friday, half day Saturday Position Overview: We...
-
Patient Access Representative Ii
2 weeks ago
Skokie, United States Edward-Elmhurst Health Full timePatient Access Representative II - Skokie Hospital Position Highlights: - Position: Patient Access Representative II - Location: Skokie, IL - Full Time (40 hours per week) - Hours: M-F 9:30 am - 6:00 pm, One Saturday every 4 weeks - Required Travel: N/A What you will do: - Act as an internal/external resource for all customer groups by providing access...
-
Patient Access Representative Ii
2 weeks ago
Skokie, United States Edward-Elmhurst Health Full timePatient Access Representative II Position Highlights: - Position: Patient Access Representative II - Location: Skokie, IL - Full Time (32 hours per week) - Hours: Monday - Friday, 7:00 am - 1:30 pm, One Saturday per month, One Holiday per year - Required Travel: N/A What you will do: - Act as an internal/external resource for all customer groups by...
-
Patient Access Representative I
1 week ago
Skokie, United States Endeavor Health - Edward-Elmhurst Healthcare Full timePosition: Inbound Call Center Representative/ Patient Access Representative I - Location: Skokie, IL - Onsite for the first 6 to 9 months. Option for remote work after 6 to 9 months upon completion of a successful training period. Full Time/ Part Tim Patient Access, Representative, Patient, Healthcare, Call Center, Behavioral Health
-
Patient Access Representative II
4 weeks ago
Skokie, United States Endeavor Health - Edward-Elmhurst Healthcare Full timePosition: Patient Access Representative II - Location: Skokie, IL - Full Time (40 hours per week)Hours: M-F 9:30 am - 6:00 pm, One Saturday every 4 weeks. Required Travel: N/ A - What you will do:Act as an internal/external resource for all customer Patient Access, Representative, Patient, Healthcare
-
Patient Access Representative II
2 weeks ago
Skokie, United States Endeavor Health - Edward-Elmhurst Healthcare Full timePosition: Patient Access Representative II - Location: Skokie, IL Full Time (32 hours per week)Hours: Monday Friday, 7:00 am - 1:30 pm, One Saturday per month, One Holiday per year. Required Travel: N/ A - What you will do:Act as an internal/extern Patient Access, Representative, Patient, Healthcare
-
Patient Service Representative-Full Time- Skokie
3 weeks ago
Skokie, United States Advocate Health Full timeAddress: 5540 Touhy Ave. Skokie, IL 60077 Hours: 12pm-8:30pm Mon-Fri and 7:45-am 4:30pm on weekends. Work every other weekend and rotating holidays. Major Responsibilities: Patient Services: Provides efficient, high-quality service to patients who arrive for appointments or who telephone or visit in person to request appointments or information on tests...
-
HR Services Representative
4 days ago
Skokie, United States Edward-Elmhurst Health Full timeHR Services Representative Position Highlights: - Position: HR Services Representative- Location: Skokie, IL- Full Time/Part Time: Full Time (40 hours)- Hours: Monday-Friday, 8:00am-5:00pm What you will do:- Thoroughly research and respond to customer questions and requests per define timeframe and/or Service Level Agreement.- Completely daily business...