Clinical Practice Manager RN

3 weeks ago


Tyler, United States Children's Health Full time

This position provides overall clinical and operational management of an ambulatory/outpatient practice or practices in collaboration with the Director and/or Sr. Director. Provides leadership for the patient care area(s) with specific operational and management oversight of the patient care area(s). Accountable for the performance and results of the patient care area(s). Oversees the execution of short- and long-term strategies in support of organizational goals pertinent to the practice/s. Establishes and ensures compliance with standards of care, as well as maintains accountability for staffing, quality, safety, service and clinical excellence throughout the practice/s. Maintains integral relationships with medical staff leadership. Accountable for the implementation and proper application of policies, programs and services as established by federal and state regulatory bodies. Researches, identifies and implements initiatives and opportunities to improve effectiveness of management and patient/family centered care within the practice/s. Provides guidance, coaching and feedback to team members. Makes employment decisions for the team. Monitors quality metrics and changes in practice that impact clinical, financial or operational outcomes and develops plans to address areas for improvement. Monitors and manages a budget for defined area(s) of responsibility. Provides technical guidance to others as needed for non-routine and / or complex problems / situations. May provide direct patient care occasionally if staffing levels and patient volumes require it.Responsibilities:* Manages operations of assigned clinic/s and/or service lines; ensures compliance with standards of clinical care; maintains accountability for quality, safety, service, and operational excellence.* Works closely with Children's leadership, medical directors, physician providers and administrative and clinical staff in a collaborative approach to ensure excellence in service and clinical care, optimal outcomes, and efficient resource utilization.* Uses clinical judgment based on professional clinical skills acquired through formal and informal experiential knowledge and evidence-based guidelines to globally assess situations and through critical thinking and clinical decision making, develop an appropriate plan of action to resolve situations that have been escalated. Ensures that all staff members are accountable, and that patient care meets the standards of safety, effectiveness, patient rights and guest relations. Ensures that all staff members deliver competent and skilled care to patients and families according to their identified needs and does so with a team-orientation, an emphasis on good customer relations, sound clinical judgment and appropriate decision-making abilities that take into consideration evidence-based practice.* Reviews, analyzes, and collaboratively resolves operational issues including (but not limited to) medical staff and patient family concerns.* Establishes, implements and regularly reviews department policy and procedures for compliance with all regulatory requirements as well as alignment with organization policy and overall organization strategy and mission; adheres to all regulatory requirements.* May coordinate multi-disciplinary, single-day clinics and/or specialty programs and services in various locations.* Responsible for staff leadership, performance management, professional development, clinical competency, recruitment and retention of staff in assigned clinics and/or service lines. Coaches and mentors licensed team members.* Works with Director and/or Sr. Director to develop long-term strategic plan(s) for assigned clinics and/or service lines; with Director and physician leadership, outlines 5- and 10-year goals for assigned clinics and/or service lines; participates in planning process for program/service development and expansion.* Monitors, analyzes and reports on financial and budgetary performance. Oversees initiation of capital requests and new programs and develops and oversees contracts specific to areas of oversight. Monitors efficiency and effectiveness of billing process and patient charges.* Ensures that all team members in assigned area are responsible and accountable for prescribing, delegating and coordinating patient care.* Ensures that all team members deliver competent and skilled care to patients and families according to their identified needs and with a team-orientation, an emphasis on good customer relations, sound judgment and appropriate decision-making abilities.* May provide direct patient care based on operational need and current clinical competencies* Participates in division level evidenced-based clinical decision making and contributes to system-level clinical policy development and reviews. Additionally, may participate in clinically driven shared governance committees.WORK EXPERIENCE* At least 4 years Related experience Required* At least 1 year Management experience RequiredEDUCATION* Four-year Bachelor's of Science in Nursing degree Required* Graduate or professional work or advanced degree in Nursing Leadership PreferredLICENSES AND CERTIFICATIONS* Current license to practice professional nursing in the State of Texas* Basic Life Support for Healthcare Providers through American Heart AssociationAbout usChildrens Health values the role each member of our team plays in helping us make life better for children. We employ more than 7,500 people and provide rewarding career opportunities that help them reach their highest potential.We also hold Magnet recognition from the American Nurses Credentialing Center for nursing excellence, we serve as the primary pediatric teaching facility for the University of Texas Southwestern Medical Center , and we are widely recognized for delivering high quality care .Childrens Health has also been named one of the 150 Top Places to Work in Healthcare by Beckers Healthcare for nine consecutive years.We invite you to learn more about Childrens Health.BenefitsChildrens Health offers competitive pay, a comprehensive benefits program and opportunities for learning and career development. We promote a diverse and inclusive workplace, and our team members have a voice in their work through surveys and town halls.We invite you to learn more about Childrens Health.#J-18808-Ljbffr

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