PT Customer Service Leader

3 weeks ago

Troy, United States Hannaford Supermarkets Full time
Address: USA-NY-Troy-Nine 126Th Street
Store Code: Store 08336 Customer Service (7246144)

Hannaford Supermarkets started out as a fresh produce vendor in Portland, Maine way back in 1883, and is still connected to those early roots as a local market. Hannaford actively seeks out farmers and producers to join our Local program which celebrates not only local foods, but the preservation of farmland, local traditions and local jobs. The connection we have to the source of our fresh foods is core to the way we do business, becoming the first major supermarket in the United States to document that all its seafood products were sustainably harvested.

DUTIES AND RESPONSIBILITIES

* Observe and follow all company policies and established procedures.
* Maintain a neat, well-groomed personal appearance at all times and follow company personal appearance policy.
* Assign fixed activities to front end and service desk/kiosk associates during idle periods as outlined on the Service Leader Assignment Sheets
* Assist in special projects and perform other functions as assigned by supervision.
* Support and comply with all company safety standards. Communicate any needed equipment repairs or maintenance work needed. Keep work area free from debris and safety hazards.
* Observe security standards by staying alert and being aware of customers' actions and behavior. Report to manager or security any abnormal behavior.
* Secure front-end change drawer at all times when leaving it unattended; protect company assets at all times.
* Maintain general housekeeping and sanitation standards in compliance with store policy and state and local health regulations on a regular, ongoing basis.
* Frequently, perform cashier and/or bagging functions
* Frequently, perform service desk/kiosk and if trained, bookkeeper functions
* Perform all other duties as assigned.

QUALIFICATIONS

* Effective communication and customer service skills.
* Must meet minimum age requirements to perform specific job functions (18 years of age).
* Demonstrated ability and willingness to learn multiple tasks and technical requirements of the job.
* Demonstrated ability to perform the technical requirements of cashier and service desk/kiosk.

Prerequisite Training:
* Service Desk/Kiosk Stores: Completed Cashier/Service Associate and Service Desk/Kiosk training packets
* Non-Service Desk/Kiosk Stores: Completed Cashier (non-service desk/kiosk) training packet

Physical Requirements

* Perform repetitive hand and arm motions while standing/walking the majority of the shift.
* Bend and lift products weighting up to 15 pounds continuously, 25 pounds frequently and 50 pounds on occasion.
* Push or pull up to 75 pounds on occasion.
* Work in and out of inclement weather when necessary.
* Gather up to five shopping carts and push them to designated areas.
* Be able to handle a variety of substances associated with cleaning materials, packaging materials, fresh fruits, vegetables, house plants/flowers and household cleaners.
* Have sufficient visual acuity to check identification cards, checks, invoices and other written documents.

PREFERRED REQUIREMENTS

* Promote customer goodwill by providing high standards in customer service and resolving issues quickly and courteously.
* Maintain effective work schedules for front-end & service desk/kiosk associates to meet business traffic requirements and minimize customer inconvenience.
* Handle cash pickups and change orders as requested and log as required.
* Verify all customer IDs presented and observe store policies pertaining to the acceptance of checks, and the sale of tobacco/alcoholic beverages.
* Provide customers and associates with hassle-free refunds while applying all applicable guarantees
* Supervise performance of all duties and responsibilities of all front-end and service desk/kiosk associates as assigned by Manager of Customer Service
* Treat all associates with fairness, dignity, and respect. Provide recognition of accomplishments and offer constructive counseling when necessary.
* Must be able to meet the physical requirements of the position, with or without reasonable accommodations.

Salary range is between $17.60 - $26.20 Hrly

Hannaford provides equal opportunity in employment to all associates and applicants for employment without regard to race, religion, color, sex (including pregnancy, childbirth and related conditions), age, veteran status, national origin, sexual orientation, gender identity and gender expression, disability, or any other characteristic protected by law.

Job Requisition: 381445_external_USA-NY-Troy_622024

  • Assistant Customer Service Team Leader

    1 month ago

    Troy, United States The Golub Corporation - Price Chopper Supermarkets Full time

    Responsible to ensure each Front End associate provides fast, friendly, and efficient customer service. Responsible for overseeing the entire Front End operation of the store to include customer checkout (registers, scanning, and service), bottle ret Team Leader, Leader, Customer Service, Team Lead, Service Manager, Assistant, Retail, Grocery

  • Shift Leader>

    1 month ago

    Troy, United States BIGGBY COFFEE Full time

    BIGGBY COFFEE - 1057 E Long Lake Rd - [Restaurant Shift Manager / FT & flexible PT schedules available] - As a Shift Leader at Biggby Coffee, you'll: Possess leadership skills; Love providing great service and working with people; Be passionate about great coffee while having fun at work; Possess the capacity to stay focused and positive while overseeing...

  • Shift Leader>

    3 weeks ago

    Troy, United States BIGGBY COFFEE Full time

    BIGGBY COFFEE - 1057 E Long Lake Rd - [Restaurant Shift Manager / FT & flexible PT schedules available] - As a Shift Leader at Biggby Coffee, you'll: Possess leadership skills; Love providing great service and working with people; Be passionate about great coffee while having fun at work; Possess the capacity to stay focused and positive while overseeing...

  • PT Customer Service Associate

    3 weeks ago

    Troy, United States Hannaford Supermarkets Full time

    Address: USA-NY-Troy-Nine 126Th Street Store Code: Store 08336 Customer Service (7246144) Hannaford Supermarkets started out as a fresh produce vendor in Portland, Maine way back in 1883, and is still connected to those early roots as a local market. Hannaford actively seeks out farmers and producers to join our Local program which celebrates not only local...

  • Assistant Food Service Team Leader

    1 month ago

    Troy, United States Price Chopper, Market 32 & Market Bistro Full time

    Provides fast, friendly, helpful and efficient service to all Price Chopper customers. Assists in training, scheduling and inventory control within food court operation to promote optimal opportunity for sales. Oversees staff and ensures that all cor Team Leader, Food Service, Team Lead, Leader, Assistant, Food, Restaurant, Grocery

  • Customer Service Associate

    1 week ago

    Troy, United States Shore Marketing Group Full time

    Rather than being an all-service interactive marketing firm that doesn't have a specialty, Shore Marketing Group offers a dedicated suite of services done with exceptionally high standards. We focus on all industries in telecommunications, and our entry level Customer Service Associate team has enhanced knowledge of what works when representing a client, and...

  • Customer Service Representative

    7 days ago

    Troy, Michigan, United States TEKsystems Full time

    TEKsystems is currently hiring for hybrid customer service representatives paying $17/hr. Please apply if you are interested in this opening. Description Start Date: 6/11 Shift: 11:30am to 8pm Monday through Friday Will fully train on-site for at least the first 3 to 4 weeks. After this, may be able to go on a hybrid schedule. If hybrid, the schedule is 2...

  • Customer Service Representative

    4 weeks ago

    Troy, United States QCHI Full time

    LendNation is looking for an energetic, positive Part Time Customer Service Representative to join our team! This position will work at our Store 4158 located at 1334 S Brundidge St Troy, AL 36081. The Customer Service Representative opportunity is a part time entry-level position that has great potential for the right person! We are looking for a team...

  • Travel Center Guest Services Leader

    2 months ago

    Troy, United States Pilot Flying J Full time

    Company Description. Pilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 44 states and six Canadian provinces. Our energy and logistics division serves as a to Guest Service, Leader, Guest, Travel, Customer Service, Operations

  • Travel Center Guest Services Leader

    3 weeks ago

    Troy, United States Pilot Flying J Full time

    Company Description. Pilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 44 states and six Canadian provinces. Our energy and logistics division serves as a to Guest Service, Leader, Guest, Travel, Customer Service, Operations

  • Vice President, Service Operations

    3 weeks ago

    Troy, United States Hobart Service Full time

    Job DescriptionJob DescriptionCompany DescriptionHobart Service, an Illinois Tool Works Company, has been in business for over 125 years and is the trusted source for Commercial Food Equipment Service Solutions.  We have over 1,700 associates nationwide who serve as valued partners to our customers.  Our employees are dedicated to providing the best...

  • Vice President, Service Operations

    4 weeks ago

    Troy, United States Hobart Service Full time

    Job DescriptionJob DescriptionCompany DescriptionHobart Service, an Illinois Tool Works Company, has been in business for over 125 years and is the trusted source for Commercial Food Equipment Service Solutions.  We have over 1,700 associates nationwide who serve as valued partners to our customers.  Our employees are dedicated to providing the best...

  • Customer Service Representative

    7 days ago

    Troy, Michigan, United States BorgWarner Full time

    NameProviderPurposeExpiryTypeNameProviderPurposeExpiryTypeNameProviderPurposeExpiryTypeIDEUsed by Google DoubleClick to register and report the website user's actions after viewing or clicking one of the advertiser's ads with the purpose of measuring the efficacy of an ad and to present targeted ads to the user.1 yearHTTP **Customer Service Representative**...

  • Customer Care Support Specialist

    4 weeks ago

    Troy, United States Hobart Service Full time

    Job DescriptionJob DescriptionCompany DescriptionHobart Service, an Illinois Tool Works Company, has been in business for over 125 years and is the trusted source for Commercial Food Equipment Service Solutions.  We have over 1,800 associates nationwide who serve as valued partners to our customers.  Our employees are dedicated to providing the best...

  • Customer Care Support Specialist

    3 weeks ago

    Troy, United States Hobart Service Full time

    Job DescriptionJob DescriptionCompany DescriptionHobart Service, an Illinois Tool Works Company, has been in business for over 125 years and is the trusted source for Commercial Food Equipment Service Solutions.  We have over 1,800 associates nationwide who serve as valued partners to our customers.  Our employees are dedicated to providing the best...

  • Customer service specialist 2

    4 weeks ago

    Troy, United States Randstad Full time

    Randstad Strategic Accounts is looking for a business professional with a knowledge and proficiency working in the banking industry. We have a role that we are looking to fill for a contract position with a top tier bank in the financial industry. If you are interested in becoming part of a team where you can contribute to drive both personal and...

  • Customer service specialist 2

    3 weeks ago

    Troy, United States Randstad Full time

    Randstad Strategic Accounts is looking for a business professional with a knowledge and proficiency working in the banking industry. We have a role that we are looking to fill for a contract position with a top tier bank in the financial industry. If you are interested in becoming part of a team where you can contribute to drive both personal and...

  • customer service specialist 2

    7 days ago

    Troy, Michigan, United States Randstad Full time

    customer service specialist 2.troy , michiganposted may 28, 2024job detailssummary$32 - $35.63 per hourtemporarybachelor degreecategory business and financial operations occupationsreferenceAB_4543068job detailsRandstad Strategic Accounts is looking for a business professional with a knowledge and proficiency working in the banking industry. We have a role...

  • Customer Service Representative

    3 weeks ago

    Troy, Michigan, United States TEKsystems Full time

    :Start Date: 6/17Mortgage Servicing Class 11:30am to 8pm Monday through Friday Will fully train on-site for at least the first 3 to 4 weeks. After this, they may be able to go on a hybrid schedule. If hybrid, the schedule is 2 days on-site and 3 days remoteTraining schedule is 9:30-6 for the first four weeksResponsibilities: Will be handling about 50-80...

  • Customer Service Representative

    1 month ago

    Troy, Michigan, United States TEKsystems Full time

    :Start Date: 6/17Mortgage Servicing Class 11:30am to 8pm Monday through Friday Will fully train on-site for at least the first 3 to 4 weeks. After this, they may be able to go on a hybrid schedule. If hybrid, the schedule is 2 days on-site and 3 days remoteTraining schedule is 9:30-6 for the first four weeksResponsibilities: Will be handling about 50-80...