Director, Engineering

2 weeks ago

San Francisco, California, United States Pager Full time

PagerDuty empowers teams of all kinds to do the critical work that moves business forward through the PagerDuty Operations Cloud.
Reporting to our SVP of Engineering, we seek a seasoned Director of Engineering - Automation to lead and scale our Automation Platform organization, a cornerstone of PagerDuty's future growth strategy.
PagerDuty's automation platform enables organizations to create automated workflows and responses to incidents, alerts, and operational issues. The system can automatically route alerts to the right teams, escalate issues based on severity, and trigger predefined response actions without human intervention.
In this role, you will oversee the design, development, and evolution of our automation suite.
Key Responsibilities:
Define and execute a cohesive engineering strategy that aligns with the company's multi-product roadmap
Build, mentor and retain high-performing engineering teams, while fostering a culture of innovation, collaboration, and excellence
Foster a strong product and engineering partnership by establishing shared goals, clear communication, and a culture of mutual trust and respect
Act as a key liaison between technical and non-technical stakeholders to advocate, communicate automation priorities, timelines and impact
Basic Qualifications:
10+ years of engineering experience with 5+ years in senior engineering leadership roles at scale (Director+)
Track record of building and scaling enterprise SaaS platforms processing 1M+ transactions daily, with deep expertise in backend systems and architectures for complex enterprise environments
Proven success leading and scaling distributed engineering teams, including recruiting, mentoring, and developing high-performing talent
Demonstrated ability to drive strategic technical decisions while balancing operational excellence and innovation
Strong executive presence with proven ability to:
Lead cross-functional initiatives and stakeholder relationships
Translate business requirements into technical solutions
Drive outcomes with urgency in a high-growth environment
Balance short-term delivery with long-term strategic investments
Innovative thinker, get stuff done attitude, be a positive disruptive force for change
Preferred Qualifications:
Leader That Has Owned And Supported Production Systems.
Previous experience building automation platforms or workflow orchestration systems
Bachelor's Degree in Computer Science, Engineering, or a related field
PagerDuty is a flexible, hybrid workplace. This role is expected to come into our Toronto office 1 day/month .
The base salary range for this position is 203,000 - 303,000 CAD. This role may also be eligible for bonus, commission, equity, and/or benefits.
Our base salary ranges are determined by role, level, and location. Within the range, we determine pay for an individual based on a number of factors including market location, job-related knowledge, skills/competencies and experience.
Apply anyway We extend opportunities to a broad array of candidates, including those with diverse workplace experiences and backgrounds.
About PagerDuty
PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. The PagerDuty Operations Cloud revolutionizes how critical work gets done, and powers the agility that drives digital transformation. More than half of the Fortune 500 trust PagerDuty.
PagerDuty is committed to creating a diverse environment and is an equal opportunity employer. PagerDuty does not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, parental status, veteran status, or disability status.

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