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Senior Account Manager Property and Casualty
2 weeks ago
Senior Account Manager Property and Casualty
- Competitive Pay
- Health and Welfare Programs Including Medical, Dental, and Vision Insurance
- Retirement and Income Protection Programs, including a 401k plan
- Work/Life Balance Including PTO, Holidays and Remote work opportunities
- Career Advancement Opportunities
- Service clients on a book of assigned business in accordance with service and quality management standards and procedures
- Promote ongoing client loyalty
- Retain, in conjunction with the Producer and/or Account Executive, all assigned accounts
- Input and maintain client policy information in the agency management system (AMS) accurately and in accordance with standards and procedures
- Prepare Certificate of Insurance masters and cooperate with our Certificate Department in the issuance of all COI's required by the client
- Assist in preparation of, and presentation of, Claim Review as required by Client Service Plan
- Coordinate with assigned Client Analyst all endorsements as requested by the client
- Respond to clients' ongoing service needs in accordance with service standards
- Negotiate all surety and fidelity bonds as required by client
- Communicate client needs to all other departments including accounting, claims, reporting, or others as required
- Notify manager, producer, and account executive of cancellation, audit, or coverage issues on clients
- Keep producer and account executive informed on any important activity of their clients
- College degree preferred, but high school diploma or equivalency required
- Professional Designation is a plus
- Must have good communication skills, both verbal and written
- Good listening skills and attention to detail are required
- Must have excellent problem solving
- Should have at least 5 years of insurance experience with good understanding of multi-line commercial insurance contract and coverages
- Should possess some understanding of negotiation process and have ability to handle multiple priorities
- Property Casualty Agent's License required
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