Count Team Lead

2 weeks ago

Las Vegas, United States Virgin Hotels Full time
Job Description

YOUR MISSION (The Job Description)

The incumbent in this position is responsible for assisting the Supervisor in coordinating and supervising the activities of the count room.

Requirements

THE NITTY-GRITTY (The Essential Job Duties)

(The following statements are intended as general illustrations of the work in this job class and are not all inclusive for specific positions.)

  • Act as a Supervisor on an as needed basis; opens and closes the slot vault in his/her absence
  • Make recommendations to the Supervisor for staffing, scheduling, disciplinary action, pay increases and aids in the training of personnel
  • Assist the Supervisor on a continuous basis in preparing all paperwork pertaining to the Slot Vault operation and enforcing policies, procedures and Gaming Control Board Regulations
  • Function as a Count Team Member during shift
REGULATORY AND COMPLIANCE RESPONSIBILITIES

In addition to the other duties described herein, every employee has the following responsibilities related to compliance with laws and regulations:
  • Attend required training sessions offered by the MGNV
  • Perform the duties described in compliance with local laws and regulations
  • Take the necessary steps to ensure minors are not allowed to gamble or loiter in gambling areas, drink alcoholic beverages, or purchase tobacco
  • Have knowledge of the ordinances, regulations, laws, policies, and procedures relating to the employee's department
  • Consult Internal Control Procedures and Policy Manuals for guidance
  • Report illegal activity to Security or the appropriate levels of Management
WHAT IT TAKES (The Qualities We Look For)
  • Great collaborators with the ability create excellent working relationships across the group. Collaborative approach with all departments
  • Ability to break down barriers and resolve potential conflicts swiftly and effortlessly
  • Effective communication and presentation skills to all levels of management
  • Ability to think freely and approach all issues with a completely fresh approach
  • Ability to anticipate needs and over deliver wherever possible
  • Candidates must think on their feet and use their initiative to solve problems and deliver solutions
  • Able to change direction and work on multiple project aspects at once
  • Enthusiastic, passionate, able to inspire and motivate others
MUST HAVE'S

Knowledge of AS/400 computer system, Toshiba CS6600 and CF400 or comparable currency and coin counter/sorter, and 10-key. Knowledge of coin/token and currency equipment and handling operations Knowledge of Gaming Control Board regulations. Knowledge of cashiering or banking operations. This knowledge and these abilities are typically acquired through a minimum of three years cashiering or banking experience, or related experience.

THE WORKING CONDITIONS

Must have ability to:
  • Communicate effectively with customers, coworkers and management
  • Identify different denominations of gaming chips/tokens and currency and quickly count and stock coin/tokens and currency
  • Retrieve full and empty cash/coin boxes
  • Move cash/coin boxes weighing up to 50 lbs. and push/pull the drop cart, with assistance, which can weigh up to 2000 pounds
  • Must be able to withstand prolonged standing, stretching, bending, and kneeling without restriction, work indoors and be exposed to various environmental factors such as, but not limited to, CRT fatigue, noise, dust, cigarette smoke, and pet dander/hair
  • Must be able to work in a fast-paced, busy, and somewhat stressful environment, and maintain physical stamina and mental attitude while dealing effectively with guests, management, team members, and outside contacts while working under pressure and meeting deadlines
  • Use all equipment associated with the position; exposed to moderate noise levels from machinery in count room - ear protection is available
  • Work around non-toxic chemicals; proper precautions are taken
  • Read and write numbers to be able to accurately track fills, credit slips, markers, and fill amounts, etc.
  • Direct actions of subordinates
  • Maintain confidentiality
VALUABLE TRAITS
  • 50% logical / 50% creative / 100% AWESOME
  • Enjoy working with a team and alone as the situation dictates
  • Adaptive, Flexible
  • Embody "great attitude"
  • Unwavering integrity and endless work ethic
  • Appreciate constructive feedback, as well as graciously providing the same
  • Tenacious and self-motivated


*Virgin Hotels celebrates diversity and is proud to be an Equal Opportunity Employer*

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