Case Manager II

2 weeks ago

Mesa, United States Catholic Community Services of Southern Arizona Inc Full time

Catholic Community Services of Southern Arizona, Inc. (CCS) is thriving For 90 years, CCS has focused its mission to strengthen families, support communities, provide compassionate services, and deliver excellence. Providing Help. Creating Hope. Serving All. We credit our continued success to our valuable employees If you want to make a difference, help people, and serve your community, we want YOU to join our team For more information visit our website at: OVERVIEWThe Arizona Families in Recovery Succeeding Together (F.I.R.S.T.) (AFF) service provides specialized substance abuse treatment services to individuals, parents, caregivers, and families referred by the Department of Child Safety (DCS) whose substance abuse is a barrier to strengthening, stabilizing, preserving and reunifying with their families. This program also supports self-sufficiency in the workplace. AFF provides an array of structured interventions to reduce or eliminate abuse and dependence on alcohol and other drugs and to address other adverse conditions related to substance abuse. Interventions range from outpatient, inpatient and residential settings including detoxification, methadone maintenance, and recovery support services. Position may from time to time be stressful and require a high demand of performance. May perform other duties as assigned.ESSENTIAL FUNCTIONSAvailable to provide services for clients in emergency 24 hours a day, 7 days a weekResponsible for receiving referrals and engaging clients within 24 hours through home visits or telephone contact; completes documentation regarding all contacts and information regarding the caseResponsible for continued outreach and engagement of clients through telephone calls, home visits, and ongoing communication with all members of the substance abuse treatment teamParticipates in the collection and review of all collateral information, including but not limited to: social histories, psychological evaluations, judicial records, previous substance abuse treatment information, DCS reports, and obtaining a release of information for all parties involved in caseCoordinates substance abuse assessment, including family-centered interviews and all required substance abuse toolsResponsible for developing and implementing individual service plans, making community referrals, on-going reassessment of the service plans, and follow-up; updates service plans biannually or as neededCoordinates all services for each individual client, including advocacy, giving information about community resources, etc.Provides and submits accurate documentation of services, including identifying resources and writing progress notes to include detailed summaries of all services and contracts; completes monthly progress reports and billing as requiredPromotes ongoing commitment to excellence and continual quality improvement to ensure the highest quality of services to staff and clientsMay drive company or personal vehicle on agency businessMINIMUM REQUIREMENTSSuitable work experience may be considered as transferable skills in order to meet minimum requirements of the position and will be considered by the Executive Director of Human Resources.Associate Degree in a human service or behavioral health-related area of study, OR a minimum of three years related experience including working with multi-problem families in the field of substance abuse, child welfare, or behavioral healthHas been a behavioral health service or substance use treatment recipientHas remained substance-free for a minimum of one year following treatmentAbility to relate to families of varied lifestyles, backgrounds, and ethnicitiesMust have knowledge and understanding of human behavior, social work theories, and techniques as well as community resources Experience in counseling, interviewing, assessment, and therapeutic relationship skills Must be flexible and able to work with the uniqueness of each client Must be sensitive to cultural differences within the agency and communityProven skills utilizing Microsoft Office Suite Must be able to stoop, bend, squat, sit on floor and ambulate over uneven floor surfaces including stairs and stepsAbility to visually and auditory assess and interact with clients to ensure their safety and wellbeingRequires considerable work outside of the office and substantial driving; requires evening and weekend work on occasion and willingness to be on-call for emergenciesAbility to lift up to 25 poundsPass pre-employment drug screeningProven strong communication skills - oral and written are clear, concise, and in an organized fashion using appropriate style, grammar, and toneREGULATORYMust be at least 18 years of ageValid driver license, proof of insurance, and 39-month motor vehicle reportAbility to obtain and maintain Arizona Level One Fingerprint Clearance Card and FBI National Criminal Records History Report (employer paid)Pass pre-employment drug screen (incudes marijuana, regardless of recreational use laws) (employer paid)DESIRED QUALIFICATIONSAssociate Degree in a human service or behavioral health-related area of studyParaprofessional training and/or certification in a substance use disorder or Recovery Coach Program (all Recovery Coaches shall meet the requirements and qualifications as outlined in AHCCCS AMPM963 policy) Additional years of directly-related experience Bilingual in English and Spanish, verbal and writtenThe above statement reflects the general duties considered necessary to describe the principal functions of the job as identified and shall not be considered a detailed description of all work requirements that may be inherent in the job.We are an Affirmative Action Equal Opportunity Employer for all individuals. All qualified applicants are encouraged to apply.

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