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Stream Engineer

3 months ago

Austin, United States FloSports Full time
Description

Position at FloSports

FloSports is a world-class sports media company strategically positioned to be the essential destination for passionate sports fans, delighting them with live event coverage, breaking news, highlights, stats, rankings, and team and player profiles. We are growing Our Sports every day by continuing to invest in our ever-expanding ecosystem, which consists of over a dozen sport verticals and hundreds of streaming partners. FloSports is creating the home for sports like hockey, track & field, racing, grappling, wrestling, cheer and more, and we are looking for innovative and passionate people like you to help us

THE ROLE:

We seek a skilled and passionate Stream Engineer Level I to join our team and support our streaming and broadcast engineering operations. This role will primarily focus on providing Tier 2 support for live events and will also involve key tasks such as testing with league partners, participating in R&D projects, and collaborating with Stream Operations, Logistics, Production, and Engineering teams. This role has a knack for streaming technology and enjoys working in a dynamic live environment.

RESPONSIBILITIES:

  • Responsible for Tier 2 support on live events
• Flexible with shift scheduling, work over weekends/nights
• Assist with Feed Partners testing
• Assist with Hands On R&D projects (also assist Broadcast Systems Engineer) • Work with Logistics and Production for upcoming flo-produced events
• Collaborate with Stream Operations on improving day to day processes
• Triaging for escalation and documenting initial root causes in real-time
• Possible travel for encoder installation & testing

KNOWLEDGE, SKILLS AND ABILITIES:
  • Proficient in streaming protocols such as RTMP, SRT, RTP, WebRTC, and Zixi.
  • Skilled in using encoding software including vMix, OBS, Tricaster, and more.
  • Experienced with encoding hardware such as TVU, Videon, Haivision, etc.
  • Solid networking knowledge.
  • Understanding of analog and digital signal flows.
  • Familiarity with Zixi/ZEN Master.
  • Knowledge of AWS services including Medialive, Mediatailor, MediaStore, S3, and EC2.
  • Ability to collaborate effectively with team members on Root Cause Analysis.
  • Proficiency in alerting and monitoring tools such as NPAW YouBora, Orion, DataDog, and ZEN Master.
  • Proficiency in operational tools including Jira, Confluence, Salesforce, Google Workspace, VoIP, and Domo.
  • Capable of tracking and resolving bugs on encoders and cellular bonding devices.
  • Understanding of CDNs such as Fastly, Cloudflare, Akamai, and Cloudfront.
  • 1+ years in Remote Production
  • 3+ years in Live Event Support
BONUS POINTS:

A+ Certified
Network + Certified
AWS Solution Architect Associate (SAA)
1 year of live production on-site (Produce, Direct, TD, GFX Op, EVS, etc)
Hands-on experience with TVU
Hands-on experience with Videon
1+ year of stream technician on-site/remote

OUR COMMITMENT TO DIVERSITY:

At FloSports, we are bonded by our passion for sports and our purpose to unite communities around experiences that finally give underserved sports the love they deserve. We recognize the need to build a company that seeks out, embraces, and celebrates our individual differences, ideas, and talent. FloSports is committed to the pursuit of a fair, equal and inclusive workplace where everyone is given the opportunity to grow to their fullest potential.

OUR BENEFITS:
  • Recognized three years in a row as a Top Workplace by the Austin-American Statesman
  • Flexibility at work - you can take control of your profession and personal schedule
  • All-hands events hosted twice a year in beautiful Austin, Texas
  • Annual equity awards for all top performers
  • Competitive and comprehensive medical, dental and vision plans
  • Peace of mind through company-paid short-term disability, long-term disability and life insurance
  • Generous 401(K) company match vested immediately
  • Progressive parental leave policies
  • Unlimited paid time off
  • Hack-a-thons and a full calendar of team-building and social events
  • Free laundry service for all positions that require travel
  • Company donation to youth teams and leagues that our employees coach
  • Stocked snack bar, catered lunch and breakfast tacos every week