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Assistant Branch Manager Bismarck, ND

3 months ago

Bismarck, United States Hanks Specialties Full time

**Qualifications**

+ US work authorization (Required)

+ Customer service: 1 year (Preferred)

**BenefitsPulled from the full job description**

Health savings account Health insurance Dental insurance 401(k) Paid time off Employee assistance program Vision insurance 401(k) matching Life insurance **Job details**

Job Type Full-time **Full Job Description**

**Assistant Branch Manager**

*Bismarck, North Dakota*

**Company Overview**

Hanks Specialties is a family-owned-and-operated wholesaler of high-quality flooring products and supplies since 1976. Serving the upper Midwest with 17 locations, we have the largest supply of floor covering products in the region, and our knowledgeable staff continues to offer all the latest advancements in the industry. Our experienced team works directly with our customers to provide solutions on any construction project, big or small, from start to finish.

**Job Summary**

Hanks Specialties is looking to a hire an Assistant Branch Manager who will assist in supporting the day-to-day management of branch operations. This role provides knowledge, support, and leadership to staff and customers to achieve branch goals and demonstrate excellent customer service.

An individual offered this job must successfully pass a pre-employment background check and credit check.

**Responsibilities**

Thoroughly understand current products, installation techniques and best practices.

Assist customers with placing their orders in-person and by phone

Attend trainings and stay educated on all current and new company products.

Provide excellent and professional customer service.

Resolve customer complaints promptly and efficiently

Process customer payment transactions.

Ensure location is organized and clean.

Partner with sales team, purchasing team and other departments.

Assist Branch Manager in operating location in line with company procedures and policies.

Maintain operational standards to provide excellent working environment for employees.

In absence of Branch Manager: oversee employees, make bank deposits, and open & close branch for the day.

Other duties as assigned.

**Qualifications**

2 or more years of experience in the flooring industry (preferred)

Forklift operator certified (will provide certification if needed)

Customer service work experience.

High school diploma or equivalent

**Physical Requirements**

Physical movement including, but not limited to lifting, climbing, bending, kneeling, stooping, twisting, sitting, standing, pushing, pulling, squatting, and reaching (including above your head).

Lift up to 50 pounds.

Stand and sit for long periods of time.

Job Type: Full-time

Benefits:

* 401(k)

* 401(k) matching

* Dental insurance

* Employee assistance program

* Health insurance

* Health savings account

* Life insurance

* Paid time off

* Vision insurance

Schedule:

* 8 hour shift

* Day shift

* Monday to Friday

Experience:

* Flooring industry: 2 years (Preferred)

* Customer service: 1 year (Preferred)

Work Location: One location

**Hiring Insights**

Hiring **1** candidate for this role

**Job activity**

Employer reviewed job **5** days ago

Posted 5 days ago