PERSONAL BANKER

Job Description: Personal Banker at STAR Financial Bank If you are searching for an employer that provides you with unlimited career growth and development opportunities, look no further. Learn how STAR Financial Bank strives to be the employer of choice in Indiana and truly defines OneTeam. STAR Financial Bank is an Indiana-based community bank known for its culture of delivering quality service, personalized banking solutions, and innovative use of technology for more than 75 years. We are proud to be a community bank in every aspect of the word. Beyond monetary giving and employee volunteerism, STAR is dedicated to partnering with the people and organizations that improve our communities. At every one of our locations, employees demonstrate their commitment to STAR and to our customers by honoring our core values of:

Honesty & Integrity

Accountability

Respect for All

Do What’s Right

Commitment to Lifelong Learning

Community Leadership

Being Progressive

Celebrating Success

Remaining Independent

The Personal Banker position is included in a workplace model that does not allow remote work. As a Personal Banker, essential responsibilities include:

Process and validate a variety of financial transactions

Communicate with customers to gather information and recommend STAR’s products and services

Accept loan, credit card, and other payments

Provide superior customer service

Initiate new accounts

Evaluate and respond timely to customer issues

Provide customers with account-based information

Maintain and update knowledge relating to bank products and services

Adhere to operational policies and procedures

Complete annual compliance training

Skills Needed:

Ability to identify and recommend customer solutions

Strong attention to detail with accuracy in processing

Strong organizational skills

Strong oral and written communication skills

Strong critical thinking and problem-solving skills

Ability to align with STAR’s Core Values and Brand Behaviors

Proficiency in computer skills, including Windows-based systems

Must complete all certification requirements within the first six months of employment. In addition to traditional compensation and benefits packages, STAR Financial Bank offers innovative employee benefits and perks including:

Affordable Medical/Vision/Dental Coverage

Flexible Dependent Care Account

Health Savings Account (with employer contributions)

Prescription Drug Plan

Employee Wellness Initiatives

Health Management Reimbursement Program

Short Term/Long Term Disability

Life Insurance

Tuition Reimbursement

Competitive Pay and Bonus Program

401k (with employer match)

Generous Paid Time off including 10 1/2 holidays

Eligibility of benefits is determined by employment status classification and may be discussed during the interview process. STAR Financial Bank proudly celebrates diversity and is an equal opportunity employer (EEO) committed to inclusivity for all employees and applicants.

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