Principal Consultant

Principal Consultant We are looking for a Principal Consultant to lead our largest partner engagement: a global biopharma company. This company has grown quickly within Able over the past year. Today it consists of two large workstreams and several smaller ones. Our work is consolidated under the commercial innovation arm, a business and technology innovation group within the enterprise. Key stakeholders on this company's side include the head of the commercial innovation arm, and his direct reports across Product, Engineering, Program Management, and Data. Key stakeholders on the Able side include our CEO who has been actively involved in growing and shaping the business, and will continue to stay involved as Executive Sponsor, and our Engineering leads driving the partnership. This role is a newly structured role, to acknowledge the scale and complexity of our partnership. It is likely to start out as a fulltime assignment, and to decrease to fractional in the coming months. As we manage through that transition, the additional capacity of this role will be committed to assisting in new partner deal acquisition, and leading other existing partners. You are a seasoned professional services team lead, having led client partnerships above $5M annually. You have experience leading teams delivering software products, and are conversant in SDLC, data, and AI. You have strong growth instincts and have a track record of delivering growth in client partnerships. You are able to identify new areas of opportunity for our partner and for Able, and to activate a team and plan to capture these opportunities. You can do so oriented toward value creation for the partner, without the partner feeling like they are being sold to. You are comfortable using the latest AI tools across multiple use cases to increase team productivity and efficiency. You are comfortable working with executives, as well as getting your hands dirty in the details. You enjoy solving problems, and have a keen instinct for identifying and prioritizing the right problems to solve. You have high EQ and can collaborate with diverse personality types, across the Able team and the partner team. People gravitate to your ideas and enjoy working with you, both to generate new thinking, and to execute on existing ideas. Preferred qualifications: Healthcare experience Experience working with an enterprise innovation team Experience working with a global team Leading the global biopharmaceutical partnership to ensure: Consistently high value creation for the partner High partner satisfaction, across stakeholders Able team health Consistently high quality of thinking and delivery Consistent account level reporting, KPIs, and delivery governance Developing and leading a Partner Development Plan Contributing to thought leadership and reusable frameworks to deepen the client relationship Owning the topline financial performance of the account Managing renewals, contract expansions, and long term account planning Identifying and pursuing growth opportunities and service line expansions Building trusted advisor level relationships with senior stakeholders These activities will include answering questions such as: What is our vision for the partnership? What are the financial outcomes associated with this vision? What moves do we need to make to achieve this vision? How do we manage the distributed stakeholder ecosystem to achieve our vision? Acting as a leader on Able's Growth Team Growth Team is Exec Leadership Team, plus all Partner Leads and Operations Leads Together we chart Partner Health, Growth Planning, and Partner Resource Allocation This role is responsible for representing this global biopharma company in that team to ensure Able is operationalizing the partnership for enduring and mutual success Modeling and cultivating strong consulting acumen across all partner facing teams (As partnership becomes