Patient Access Representative 1
4 weeks ago
Job DescriptionJob Title : Patient Access Representative 1 - Hospital Job Summary : The Patient Access Representative 1 (PAR1) is responsible for accurately registering inpatients, outpatients, and/or ER patients in the EMR, including validating patient information, verification of insurance coverage, calculation of and collection of patient co-insurance/deductibles/co-pays, authorization for services, and balancing of cash. the PAR1 ensures the patient's experience is best in class and demonstrates effective communication skills with patients and families, physicians, nurses, and insurance companies. The PAR1 is knowledgeable of and compliant with federal and state regulations related to acute-care patient registration.Experience, Education, Training, Special Skills, and Licensure :1 year relevant experience (registration, patient scheduling, customer service, billing, coding, finance, or accounting) in the healthcare industry.Related certification (Certified Coder, Certified Medical Assistant, or Certified Healthcare Access Associate) or Bachelor's Degree substitutes for 1 year of experience.High School diploma or equivalent.Advanced clerical and computer skills, critical thinking skills, ability to work in high-stress situations, professional appearance and behavior, good communication skills, dependability, flexibility, teamwork.Job Function : Registration Effectively meets customer needs, builds productive customer relationships, and takes responsibility for customer satisfaction and loyalty. Represents the Patient Access department in a professional, courteous manner at ALL times. Asks patients if they may have special needs. Calls patients by name, Greets patients in a courteous and professional manner. Prioritizes and completes registration in a consistent, courteous, professional, accurate and timely manner. Obtains necessary information from patient, including demographic information, insurance, guarantor, and correctly inputs it into registration software. If patient is already in the system, finds correct patient record and verifies information in the system. Uses critical thinking skills to evaluate each registration situation to ensure customized registration experience based on individual patient circumstances. Uses knowledge of federal and state laws (EMTALA, HIPAA, Balanced Billing Act, Participating Provider statute, HITECH law, worker's compensation regulations, victims of sexually-oriented criminal offenses regulation, 2 midnight rules, ABN's, Patient status requirements, MSPs, and state regulations on notification of out-of-network status) to ensure compliant registration Ensures each patient is assigned only one medical record number. Communicates the purpose of and obtains patient/legal guardian signatures on all necessary hospital documents such as Hospital consent forms, assignment of benefits, patient rights, etc. Extensively documents each encounter in account notes to ensure successful cross-function communication. Ensures orders are received and are consistent with tests/procedures. Monitors the waiting room, facilitates patient flow, and resolves issues regarding orders or missing/conflicting information, to ensure timely and accurate patient registration. Insurance and Benefits Knowledge Demonstrates knowledge of insurance plans, including understanding of varying payer rules and requirements related to insurance coverage and prior authorization Verifies eligibility (utilizing online eligibility software tools whenever possible) and obtains necessary authorizations for services rendered. Selects correct insurance plans in the registration software, in the correct order (primary versus secondary). Has understanding of required forms (including Medicare Secondary Payer Questionnaire) and has ability to explain them to the patient. Utilizes payment estimator software to calculate patient financial responsibility. Uses critical thinking skills to determine correct data input during the estimate process and to verify accuracy of output. Determines when patients may be eligible for financial assistance and directs patients to appropriate resources. Financial Collections Uses proven customer service techniques and scripting to collect the patient financial obligation, at or before the time of service. Negotiates with patient to ensure a deposit is collected, in accordance with corporate policy and procedure. Understands and explains the details of the out-of-pocket calculation. Analyzes documentation/notes on current and previous accounts in order to explain balances to the patient. Demonstrates knowledge and ability to complete account acknowledgement forms when appropriate. Collects cash, prints receipts, and balances cash drawers. Other Duties as Assigned Performs all other duties as assigned.
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Baton Rouge, United States Franciscan Missionaries of Our Lady Health System Full timeJob Description Job Title : Patient Access Representative 1 - Clinic Job Summary : Responsible for accurately registering patients in EMR including validating patient information, verification of insurance coverage, collection of required payments and ensuring the patient's experience is best in class. Experience, Education, Training, Special...
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PATIENT ACCESS REPRESENTATIVE 1
2 weeks ago
Baton Rouge, LA 70809, USA, United States Franciscan Missionaries of Our Lady Health System Full timeJob DescriptionThe Patient Access Representative 1 (PAR1) is responsible for accurately registering inpatients, outpatients, and/or ER patients in the EMR, including validating patient information, verification of insurance coverage, calculation of and collection of patient co-insurance/deductibles/co-pays, authorization for services, and balancing of cash....
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PATIENT ACCESS REPRESENTATIVE 1
2 weeks ago
Baton Rouge, LA 70805, USA, United States Franciscan Missionaries of Our Lady Health System Full timeJob DescriptionJob Title : Patient Access Representative 1 - Clinic Job Summary : Responsible for accurately registering patients in EMR including validating patient information, verification of insurance coverage, collection of required payments and ensuring the patient's experience is best in class.Experience, Education, Training, Special Skills, and...
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PATIENT ACCESS REPRESENTATIVE 1
2 weeks ago
Baton Rouge, LA 70808, USA, United States Franciscan Missionaries of Our Lady Health System Full timeJob Description Registration Effectively meets customer needs, builds productive customer relationships, and takes responsibility for customer satisfaction and loyalty. Represents the Patient Access department in a professional, courteous manner at ALL times. Asks patients if they may have special needs. Calls patients by name, Greets patients in a...
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Patient Access Representative
1 month ago
Baton Rouge, Louisiana, United States Mary Bird Perkins Cancer Center Full timeAnd with strategic hospital and physician partnerships, we are delivering on our mission to improve survivorship and lessen the burden of cancer.SCOPE: Responsible for registration and registration of patients, as well as scheduling, collections & authorizations.Reception of patients to include arriving patient, collecting co-pay and deductibles due at time...
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PATIENT ACCESS REPRESENTATIVE 1
2 weeks ago
Baton Rouge, LA 70816, USA, United States Franciscan Missionaries of Our Lady Health System Full timeJob DescriptionJob Title : Patient Access Representative 1 - Clinic Job Summary : Responsible for accurately registering patients in EMR including validating patient information, verification of insurance coverage, collection of required payments and ensuring the patient's experience is best in class.Experience, Education, Training, Special Skills, and...
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PATIENT ACCESS REPRESENTATIVE 1
2 weeks ago
Baton Rouge, LA 70808, USA, United States Franciscan Missionaries of Our Lady Health System Full timeJob DescriptionPatient Access Representative 1 - Clinic Lake Physician Group Neurology ClinicJob Summary: Responsible for accurately registering patients in EMR including validating patient information, verification of insurance coverage, collection of required payments and ensuring the patient's experience is best in class.Experience, Education, Training,...
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Patient Access Representative 1
4 weeks ago
Baton Rouge, United States Franciscan Missionaries of Our Lady Health System Full timeJob Description Responsible for accurately registering patients in EMR including validating patient information, verification of insurance coverage, collection of required payments and ensuring the patient's experience is best in class. Qualifications Experience, Education, Training, Special Skills, and Licensure: 6 months experience in a...
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PATIENT ACCESS REPRESENTATIVE 1
2 weeks ago
Baton Rouge, LA 70808, USA, United States Franciscan Missionaries of Our Lady Health System Full timeJob Description Customer Service/Patient Flow Accurately and efficiently registers patients in Epic; monitors and manages the flow of patients through the clinic utilizing initative to ensure the patient experience is best in class. Monitors patient schedules and reviews accounts to determine the patient's financial responsibility on account balance and...
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PATIENT ACCESS REPRESENTATIVE 2 HENNESSY
2 weeks ago
Baton Rouge, LA 70808, USA, United States Franciscan Missionaries of Our Lady Health System Full timeJob DescriptionJob Title : Patient Access Representative 2 - Clinic Job Summary : Responsible for accurately registering patients in EMR including validating patient information, verification of insurance coverage, collection of required payments and ensuring the patient's experience is best in class. Serves as subject matter expert in processes and...
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Sr Director Patient Access
3 weeks ago
Baton Rouge, United States Franciscan Missionaries of Our Lady Health System Full timeJob DescriptionUnder the supervision of the VP of Revenue Cycle, the Patient Access Sr. Director is responsible for the overall management, organization, and productivity of department operations, including admissions, pre-admissions, and financial counseling activities at Our Lady of the Lake Hospital and Our Lady of the Lake offsite locations (including...
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PATIENT ACCESS REPRESENTATIVE 1
2 weeks ago
Baton Rouge, LA 70816, USA, United States Franciscan Missionaries of Our Lady Health System Full timeJob DescriptionResponsible for accurately registering patients in EMR including validating patient information, verification of insurance coverage, collection of required payments and ensuring the patient's experience is best in class.QualificationsExperience, Education, Training, Special Skills, and Licensure:6 months experience in a customer service/front...
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Patient Services Representative
2 days ago
Baton Rouge, United States Cardiovascular Institute of the South Full timeNature of Duties: Performs a variety of medical office duties ranging from patient check-in/out, appointment scheduling, managing medical records, handling payments, and correspondence. Qualifications: 1. High school diploma 2.Knowledge of patient scheduling techniques/insurance & billing preferred. 3. Good communication and customer service skills. 4....
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PATIENT ACCESS REPRESENTATIVE 2
2 weeks ago
Baton Rouge, LA 70808, USA, United States Franciscan Missionaries of Our Lady Health System Full timeJob DescriptionJob Title : Patient Access Representative 2 - PBC Job Summary : Responsible for accurately registering patients in EMR including validating patient information, verification of insurance coverage, collection of required payments and ensuring the patient's experience is best in class. Serves as subject matter expert in processes and procedures....
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Clinical Services Representative 1
2 weeks ago
Baton Rouge, United States Franciscan Missionaries of Our Lady Health System Full timeThe Clinical Services Rep assists the clinical staff by performing a variety of clerical tasks that ensure the efficiency of the unit and provide outstanding customer service to our patients and visitors. Relies on established guidelines to accomplis Clinical, Part-Time, Representative, Service, Retail, Healthcare
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PATIENT ACCESS REPRESENTATIVE PRN
2 weeks ago
Baton Rouge, LA 70816, USA, United States Franciscan Missionaries of Our Lady Health System Full timeJob DescriptionJob SummaryResponsible for accurately registering patients in EMR including validating patient information, verification of insurance coverage, collection of required payments and ensuring the patient's experience is best in class.Experience, Education, Training, Special Skills, and Licensure: 6 months experience in a customer service/front...
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License Practical Nurse
3 days ago
Baton Rouge, United States Patient Plus Urgent Care Full timeJob DescriptionJob DescriptionDescription:License Practical Nurse will provide direct care (including IV Therapy & Phlebotomy) to patients within the guidelines of the Licensed Practical Nurse Act under general supervision of a NP, PA or MD. The LPN will assist other members of PPUC to deliver the highest quality healthcare to all patients. LPN demonstrates...
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Pre-certification Representative
4 weeks ago
Baton Rouge, United States BATON ROUGE ORTHOPAEDIC CLINIC LLC Full timeAbout BROC: At the Baton Rouge Orthopedic Clinic our goal is to provide a seamless continuum of health care services to maximize patients' outcomes and convenience. We offer an organized and coordinated continuum to provide better and timelier feedback between the patient, physician, and ancillary services provider. Our main campus is located on Bluebonnet,...
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Patient Registration Specialist
7 days ago
Baton Rouge, United States HAART Inc Full timeJob Purpose: The Patient Registration Specialist Greets visitors, provides excellent customer service while managing phone calls, scheduling appointments, performing patient/client check-in/checkout in a busy environment, and ensuring patient information is accurate in the electronic medical record system by updating demographic information, verifying, and...
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Case Management Representative
4 weeks ago
Baton Rouge, United States Franciscan Missionaries of Our Lady Health System Full timeJob Description The Case Management Representative (CMR) coordinates the day-to-day operations of Utilization Management by providing all insurance companies with the information required to obtain approved days. Directing all denials and appeals to the appropriate person or team. The CMR will submit reviews in a timely manner for payers. Review,...
