Black Card Lounge Server

5 days ago

Pittsburgh, United States Rivers Casino Full time
Job Title: Wheelhouse Sports Bar Server at Rivers Casino Pittsburgh

Position Summary: Join our dynamic team at Rivers Casino Pittsburgh as a Balck Card Lounge Server, where you'll play a key role in ensuring exceptional customer service. Your primary responsibility will be to ensure that all guests are treated with promptness, professionalism, and courtesy.

Responsibilities:

  • Welcome every guest with a warm smile and adhere to the sequence of service for an excellent guest experience.
  • Take orders precisely and efficiently, ensuring accuracy and completeness.
  • Demonstrate a comprehensive understanding of all operational procedures related to the job and ensure that the restaurant is impeccably set and prepared for business, maintaining high standards of cleanliness.
  • Maintain knowledge of menu items, specials, and prices, and utilize the pivot point system for accurate food placement.
  • Complete all side work and assigned duties promptly and effectively, setting an example with your work ethic and appearance.
  • Offer assistance to all guests, irrespective of their seating location, and handle any guest concerns or issues promptly and courteously.
  • Maintain a clean and hygienic work area at all times, adhering to safety standards and accident prevention protocols.
  • Foster effective communication between shifts, staying informed about departmental policies, procedures, and any schedule changes.
Qualifications:
  • Previous restaurant serving experience is preferred.
  • Excellent interpersonal communication skills in English, enabling effective interactions with both guests and team members.
  • Capacity to work efficiently under pressure and a history of demonstrating sound judgment.
  • Commitment to maintaining a well-groomed appearance.
  • Compliance with all departmental rules, procedures, and safety measures
  • Ability to work a flexible schedule, including holidays.
Physical Requirements:
  • Physical ability to stand, walk, bend, with the capacity to lift and push up to 50lbs.


The above duties and responsibilities are representative. Full job descriptions are available upon hire.

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