Children's Room Circulation Desk Assistant

4 weeks ago

Dover, United States City of Dover Full time

The Dover Public Library Children's Room is seeking an energetic, engaging library assistant to join our well rounded team. We are looking for someone with a love of children of all ages, and experience working with the public in a busy library setting. Flexibility, a sense of humor, and experience and creativity with programming is desired. Evening and weekend hours are required.

$17.72 to $25.59 per hour. 15.5 hours per week. Position is open until filled.

DUTIES AND RESPONSIBILITIES (Except as specifically noted, the following functions are considered essential to this position. The listed examples may not include all duties found in this class):

1. Check library materials in and out, and handles renewals and holds; re-shelves certain library materials such as new books, videos, and materials in special displays.
2. Register new borrowers ages 5-12 and teachers with special borrowing privileges and gives them an introduction to the Children's Room and its policies, procedures and services.
3. Explain library rules and procedures to children and adult patrons, especially those established policies and programming guidelines pertinent to the operation of the Children's Room.
4. Answer questions provide advisory services, advanced online searching techniques and resources; answer directional questions and provide guidance in the organization and location of materials in the Children's Room.
5. Assists patrons with technology and internet services; assist with social media and devices such as e-readers, tablets, and smart phones; schedules museum passes and the Internet workstation.
6. Help maintain the attractive appearance of the room and is alert to possible threats to the safety and wellbeing of patrons, especially young children.
7. Develop new ongoing programs such as book groups and STEM programs.
8. Purchase new materials for the collection and remove outdated materials as assigned.
9. Participate in outreach programs in local schools.
10. Prepare bulletin boards displays and promotional materials including the use of social media; design and create posters, summer reading booklets, murals, paintings, etc.
11. Prepare and perform story times and other ongoing programs.
12. Serve as Passport Acceptance agent.
13. Assist in planning and execution of special programs for children; assist in preparation of reading lists and in checking of standard tools such as the Children's Catalog.
14. Attend conferences and participate in professional development, webinars, and courses.
15. Perform other duties as assigned.

KNOWLEDGE, SKILL AND ABILITY REQUIREMENTS:
Demonstrated ability to read and write basic English. Working knowledge of English spelling and grammar. General knowledge of computer hardware and software and familiarity with online searching. Ability to understand and follow oral and written instructions, ability to follow through on assignments accurately. Considerable experience in public contact or public service work. Ability to maintain effective working relationships with colleagues, the general public, other City departments and personnel, and the ability to deal with service problems courteously and tactfully. Public Library experience helpful. Background in early childhood development or education. Good working knowledge of and interest in children's literature and authors. Familiarity with popular Internet sites structured for use by children. Artistic ability and creative crafts experience helpful. Experience with an automated circulation system and knowledge of Windows and MS Office desirable. Experience with social media platforms and devices such as e-readers, tablets, and smart phones.

EDUCATION/LICENSURE/CERTIFICATION REQUIREMENTS:
High school diploma required, as well as an avid interest in books, reading, and information technology. Previous library experience highly desirable. College degree preferred.

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