Inside Claims Rep

SUMMARY: Responsible for handling all assigned claims to a proper conclusion. Able to work in Pace, Tallahassee, Maitland or Jacksonville, FL

ESSENTIAL DUTIES AND RESPONSIBILITES: Include the following. Other duties may be assigned.

Investigate, validate, evaluate, negotiate, and settle all claims as assigned.

Maintain claim files and follow departmental reporting procedures.

Submit reserve recommendations on assigned claims.

Communicate with customers and other Claims personnel regarding procedures, problems, and coverages.

Enroll in training and continuing education courses when and where required.

Negotiate fair settlements with individual claimants or attorneys.

Report risk reviews to Underwriting Department.

Regular and predictable attendance is required.

EDUCATION and/or EXPERIENCE:

Must have a bachelors degree from four-year college or university

Obtain Adjusters license in 6 months

SKILLS/ABILITY

Strong Verbal communication & listening skills

Effective negotiation skills

Effective conflict management skills

Ability to simultaneously handle multiple priorities

Possesses strong product knowledge

Ability to influence internal and/or external constituent

Possesses strong technical aptitude

Ability to work with mathematical operations related to daily tasks