Store Customer Service Specialist

2 weeks ago


Lansing, United States Sherwin-Williams Full time

The individual selected for this role will be expected to work at Store #1095, located at: 5601 South Cedar St. Suite B Lansing MI, 48911 Sign-On Bonus if you speak Spanish To receive this $1,000 bonus, applicants must have the ability to converse fluently in Spanish and English in order to service Spanish-speaking customers and their product needs. Paid out in two installments after first 60 days and 120 days of employment. Eligibility requirements apply. Ask your Recruiter and review flyer for more details. This is position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the products and store. Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the store's sales goals.



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