HVAC Dispatcher

Empire Heating and Air Conditioning in Atlanta, GA is seeking to hire a full-time HVAC Dispatcher - Front Office Representative to join our office team. Are you a customer service professional who is looking for better hours and pay ? Are you interested in starting a career with a stable and respected HVAC company? Would you enjoy answering phones and providing great client service in a fast-paced office environment? If so, read on Our HVAC Dispatcher - Front Office Representatives have a schedule of Monday - Friday, from 9:00 am to 5:30/6:00 pm . They earn $20-$24.00 hourly , depending on experience, as well as spiffs and incentives . They also enjoy a comprehensive benefits package, including health insurance with partial match, options for vision, dental, and disability, a 401(k) plan with match, holidays, paid vacation, and a full cafeteria plan with options If this sounds like the right opportunity for you, apply today ABOUT EMPIRE HEATING & AIR CONDITIONING We have been serving the Metro Atlanta area since 1985. We service, install, and repair all makes and models of heating and air conditioning equipment including boilers, hydronic heating, heat pumps, and water heaters. Our mission is to establish long-term relationships with our clients and deliver reliable HVAC solutions that are energy-saving and suited to each individual home or business. We are a 12-year recipient of the Angie's List Super Service Award and have an A rating with the Better Business Bureau. We firmly believe that a company is only as good as the people we employ. We work to attract the very best by offering our employees above scale hourly pay, amazing benefits, a great family work environment, and real opportunities to advance their careers. A DAY IN THE LIFE OF A HVAC DISPATCHER - FRONT OFFICE REPRESENTATIVE As a HVAC Dispatcher - Front Office Representative, you arrive each day determined to provide superb customer service to our clients and help keep our office running smoothly. Your primary responsibilities are to answer phones, schedule and confirm appointments, and make follow-up calls. Your positive, friendly disposition comes through in all your interactions and is one of the reasons our clients enjoy doing business with us. Your excellent communication skills and attention to detail ensure that their needs are met. Because there are always a variety of office tasks that you can help with, you are never bored You love that you get to interact with people every day and enjoy keeping busy. QUALIFICATIONS Past customer service experience Phone skills Able to operate Microsoft Office Familiarity with the home services or HVAC industry as well as experience with Acowin or other digital dispatch systems is a plus, but not required. We will train the right person Are you dependable and reliable? Are you someone that finds great satisfaction in being rewarded for a job well done? Would you like to work with a close-knit team of professionals? If so, you may be perfect for this position ARE YOU READY TO JOIN OUR TEAM? If you feel that you would be right for this full-time position, please fill out our initial 3-minute, mobile-friendly application . We look forward to meeting you Location: 30033 J-18808-Ljbffr