Guest Services Event Staff|Part-time| Iowa Events Center

2 weeks ago


Des Moines, United States AEG Full time
In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen.

Overview

A Guest Service Attendant is an on-call, per event employee who will act as primary provider of direct service to guests as they are entertained at the Iowa Events Center.They are responsible for providing a safe environment for our guests and ensuring all service needs are met.Guest Service Attendants will work in positions as needed including; usher, ticket taker, suite staff and door guards.

This role will pay an hourly wage of $11.00.

For PT roles: Benefits: 401(k) savings plan and 401(k) matching
job expires 12/31/2024

Responsibilities
  • Provide exceptional customer service and assistance to all guests
  • Greet and scan tickets as guests enter the building
  • Greet and usher guests to their seats.
  • Provide directional assistance to guests throughout facility
  • Control and monitor all access to all restricted areas for events
  • Provide a safe and secure environment for the Iowa Events Center
  • Report actual/suspected violations of IEC policies, procedures, rules or regulations to your supervisor.
  • Complete an incident report on a timely basis, as required
  • Ensure emergency exits are clear at all times, and assist guests with special needs exit safely
  • Act as a member of the emergency evacuation team by directing guests to emergency exits
  • Move around to various positions/locations as event needs
  • Hand out materials to guests as needed for events
  • Follow all event procedures and safety standards
  • Provide excellent customer service assistance to all clients
  • All other duties assigned by Guest Services Manager or Supervisor
Qualifications
  • High school diploma or equivalent preferred
  • Must have a demonstrated ability to function in a fast paced, high-pressure environment
  • Customer service experience and exceptional customer service, communication skills.
  • Comfortable working with the public with an outgoing and friendly personality
  • Ability to communicate clearly and concisely in the English language
  • Ability to work both independently and as part of team, remaining flexible in your role
  • Ability to work flexible schedule including long hours, nights, weekends and holidays.
  • Ability to work the majority of Arena events at the Iowa Events Center.


  • Des Moines, Iowa, United States teamworkonline Full time

    OverviewA Guest Service Attendant is an on-call, per event employee who will act as primary provider of direct service to guests as they are entertained at the Iowa Events Center. They are responsible for providing a safe environment for our guests and ensuring all service needs are met. Guest Service Attendants will work in positions as needed including;...


  • Des Moines, United States Oak View Group Full time

    Overview: A Guest Service Attendant is an on-call, per event employee who will act as primary provider of direct service to guests as they are entertained at the Iowa Events Center. They are responsible for providing a safe environment for our guests and ensuring all service needs are met. Guest Service Attendants will work in positions as needed including;...


  • Des Moines, United States AEG Full time

    In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen.OverviewA Guest Service Attendant is an on-call, per event employee who will act as primary provider of direct service to guests as they are entertained at the Iowa Events Center. They are...


  • Des Moines, United States teamworkonline Full time

    OverviewA Guest Service Attendant is an on-call, per event employee who will act as primary provider of direct service to guests as they are entertained at the Iowa Events Center.  They are responsible for providing a safe environment for our guests and ensuring all service needs are met.  Guest Service Attendants will work in positions as needed...


  • Des Moines, United States Oakview Group Full time

    Oak View Group Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals,...


  • Des Moines, United States Oak View Group Full time

    Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry.  Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts...


  • Des Moines, Iowa, United States teamworkonline Full time

    OverviewParking Attendant is an on-call, per event employee who assists in direction of customers in and around the Iowa Events Center parking lots during events. This position is responsible for handling a high volume of cash and credit transactions in a responsible manner. This employee must have excellent attendance to ensure the success of the Parking...


  • Des Moines, Iowa, United States teamworkonline Full time

    OverviewTicket Office Representative is a part time, on call per event employee who is responsible for the processing and distribution of ticket sales in an accurate and timely manner at all Iowa Events Center facilities. Responsible for providing accurate information to the general public, addressing any concerns and is committed to superior customer...

  • Guest Event Expert

    6 days ago


    Des Moines, United States Marriott Full time

    **Job Number** 23204415 **Job Category** Food and Beverage & Culinary **Location** Des Moines Marriott Downtown, 700 Grand Avenue, Des Moines, Iowa, United States **Schedule** Part-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management **POSITION SUMMARY** Our jobs aren't just about serving guests during a banquet or...

  • Guest Event Expert

    7 days ago


    Des Moines, United States Marriott International Inc Full time

    Job Number 23204415 Job Category Food and Beverage & Culinary Location Des Moines Marriott Downtown, 700 Grand Avenue, Des Moines, Iowa, United States VIEW ON MAP Schedule Part-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Our jobs aren't just about serving guests during a banquet or event. Instead, we want to build an...

  • Guest Event Expert

    6 days ago


    Des Moines, United States Marriott International Full time

    Job Number 23204415 Job Category Food and Beverage & Culinary Location Des Moines Marriott Downtown, 700 Grand Avenue, Des Moines, Iowa, United States VIEW ON MAP Schedule Part-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Our jobs aren't just about serving guests during a banquet or event. Instead, we want to...

  • Guest Event Expert

    7 days ago


    Des Moines, United States Marriott Full time

    **Job Number** 23204415 **Job Category** Food and Beverage & Culinary **Location** Des Moines Marriott Downtown, 700 Grand Avenue, Des Moines, Iowa, United States **Schedule** Part-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management **POSITION SUMMARY** Our jobs aren't just about serving guests during a banquet or event. Instead,...

  • Adoption Events

    4 days ago


    Des Moines, United States Animal Rescue League Of Iowa Full time

    Job DescriptionJob Description The Animal Rescue League of Iowa (ARL) is Iowa's largest nonprofit animal shelter, caring for thousands of pets yearly.The ARL serves people and pets from across the state of Iowa through its programs, which include pet adoption, humane education, pet behavior training, spay/neuter, animal cruelty intervention and much...


  • Des Moines, United States teamworkonline Full time

    OverviewParking Attendant is an on-call, per event employee who assists in direction of customers in and around the Iowa Events Center parking lots during events. This position is responsible for handling a high volume of cash and credit transactions in a responsible manner.  This employee must have excellent attendance to ensure the success of the Parking...


  • Des Moines, United States Oak View Group Full time

    Oak View Group - Iowa Events Center & Wells Fargo Arena [Custodian / Janitor / Cleaner] As a Catering Steward at Oak View Group, you'll: Place/store equipment in proper storage areas, cleaning and maintaining equipment; Assist catering team with buffet/event sets and break down; Sort and remove trash or compost and clean after usage; Sweep and/or scrub all...


  • Des Moines, United States Oakview Group Full time

    Oak View Group Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals,...


  • Des Moines, United States Per Mar Security Services Full time

    Overview Work with the best! Per Mar Security, an industry leader in providing integrated security solutions, is seeking qualified individuals to train as Event Staff. Job Skills / Requirements Per Mar Security Services is seeking Event Staff to join our expanding team! Applicants must have a clean background and the ability to pass a drug test. All...


  • Des Moines, United States Oak View Group Full time

    Oak View Group: Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals,...


  • Des Moines, United States Penn Foster Inc Full time

    Our award winning Marketing team is made up of inspired, creative, eager and talented minds who passionately grow the sport of hockey in Iowa. We are constantly learning, growing, and adapting to new technology and platforms to connect and engage with our fans. Our vision is to grow stronger together as a hockey community, connect with our fans and partners...


  • Des Moines, United States Iowa Wolves Full time

    Why Join the Pack? At this organization, we do things a bit differently. We're not your typical sports franchise pouring all of our focus into the playing stage. We're about uniting together to push the culture forward, challenge the status quo, and accomplish things most didn't think was possible! Whether you're blazing trails in ticket sales, creating for...